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Whitefish Lodge and Suites

2.5 of 5
14150 Swann Drive, Crosslake, MN 56442
Hotel amenities
Whitefish Lodge and Suites
Ranked #2 of 4 hotels in Crosslake
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54 reviews from our community

    Trip type
Traveller rating
    28
    13
    5
    4
    4
Date Rating
Minnesota, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 April 2013

We generally stay at Whitefish Lodge at least once during the winter, typically in February. This year we were able to go twice, in February and March. We like going in February because we can take advantage of the complimentary snowshoes they offer. This year, we enjoyed building snowmen in the hotel's "backyard" while we had a winter fire in... More

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Minneapolis
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 April 2013

We recently booked a townhome through Sundance Ridge, which is a part of Whitefish lodge. My friends and I have stayed here many times a few years back. We were very excited to have an opportunity to all get together and celebrate a 30th birthday party. Sundance Ridge is very nice. Once the first townhome was booked we had enough... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 January 2013 via mobile

We came with our 3 small children for a little winter get away. The kids love to swim so I was so excited thst there was a pool and a kiddie pool. Much to my disappointment and horror the pool was absolutely filthy and disgusting when we took the kids down there. You could visably see the dirt and grim... More

Was this review helpful? Yes 3
whitefishproperties, Guest Relations Manager at Whitefish Lodge and Suites, responded to this review
24 January 2013

Thank you for bringing this to our attention. We apologize for the experience you had. We process the chemicals in our pools on a nightly basis and on the days and weekends that we experience heavy usage they can become unbalanced. Our pool expert has corrected the problem and we are happy to say they are now crystal clear. We... More

Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 10 December 2012

The property is located in beautiful Crosslake on a golf course, and close to hundreds of lakes, many bars and restaurants, and shopping. The hotel is themed to look like a log lodge. Everything was clean and new, and smelled like pine. The desk staff was courteous, but very busy--they could have used more help. We had a suite with... More

Was this review helpful? Yes 2
whitefishproperties, Manager at Whitefish Lodge and Suites, responded to this review
27 December 2012

Thank you for the kind words regarding our Lodge. We appreciate any and all feedback our guests provide. We have since fixed our wifi issue and apologize for the issues you had. Thank you again and we hope to welcome you back for another visit in the future. More

Minneapolis, MN
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 October 2012

We were in the area for a family function, so I was looking for a clean, comfortable place to stay with a 14-month-old. We booked a king whirlpool suite, which gave us a bedroom and a living space. The suite was spacious and spotless. Everything--from the remotes to the shower head to the heating/cooling system--functioned properly, so the property in... More

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whitefishproperties, Manager at Whitefish Lodge and Suites, responded to this review
27 December 2012

Dear e-viajera, We are happy to hear you enjoyed your stay with us at Whitefish Lodge. We apologize for some of the issues you had during your stay. All feedback we receive is well heard by our staff and we try to make adjustments when possible to correct any further issues. We do provide softer pillows at the front desk... More

Saint Paul, Minnesota, United States
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 26 October 2012

I thought the staff was friendly- not well informed about the area- but friendly. Our room was clean- we were close enough to the front desk to get wi-fi (except for a short period of time when it was out). the pool area was large enough and the breakfast, while crowded on the weekend was well stocked. My largest complaint... More

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Minneapolis, Minnesota, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 October 2012

We stayed for 2 nights over MEA and had a great time. Rooms were clean and spacious, pool area was nice as well - large hot tub area, plenty of seating around pool... There breakfast area was nice as well. We used it numerous times during our visit to play games and ate lunch once sitting there as well. Worked... More

Was this review helpful? Yes 1
Minneapolis, MN
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 September 2012

We booked this getaway the Friday before Labor Day and arrived late Saturday afternoon. Our room was clean, quiet and very northwoods kitschy. The pool area was nice, the water warm, very pleasant and the desk staff was ready with dining recommendations when we asked. We noted the air conditioning in public spaces was cooler than necessary. I can nsay... More

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Savage, MN
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 August 2012

We stayed there on a Saturday night for a friend's wedding. The wedding ceremony was in the backyard bordering the golf course. It worked fine except once in a while you could see and hear the golfers "tee off". The hotel was beautiful, with the log theme, wide stairways and very clean rooms. Bathrooms were new/modern but could use more... More

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Brainerd, Minnesota
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 29 August 2012

The staff for the entire Whitefish Properties are very helpless when their Director of Sales & Marketing is out of the office for the week. You get a run-around from anyone that does answer the phone of who to talk to. No one can even give rates or answer questions other than the 1 person. I would say this is... More

Was this review helpful? Yes 3
whitefishproperties, Guest Relations Manager at Whitefish Lodge and Suites, responded to this review
19 September 2012

We want to apologize that you were unhappy with your experience in trying to book your group block with us. However to receive any type of group discount our staff is directed to forward any requests to our Directory of Sales and Marketing. She was out of town for 2 days and upon her arrival back she did attempt to... More

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Additional Information about Whitefish Lodge and Suites

Also Known As:
Whitefish Hotel
Whitefish Hotel Crosslake
Address: 14150 Swann Drive, Crosslake, MN 56442
Region: United States > Minnesota > Crosslake
Amenities:
Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Crosslake
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Whitefish Lodge & Suites: the lodging and event destination of the Whitefish Chain! Beautiful cabin style rooms, featuring whirlpool, cinema and kid's suites. Free high speed internet, complimentary continental breakfast, swimming pool and hot tub, arcade, meeting and event space, all within walking distance to restaurants, entertainment and the lake! ... more   less 
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