I stay at this hotel a few times a year when I am returning home on early morning flights after being in Minnesota on Business. I've always been pretty pleased with this hotel and on many levels still am but the room I was put in was not great. I could have said something but I was only staying the... More

I had a 4 night reservation here last week and actually checked out after 2. There are some good things about the hotel but if you are a Crowne Plaza fan, the one 5 min. down the road is nicer in my opinion. Pros: 1. The lobby has been upgraded along with the 2nd floor. In fact the lobby and... More

Stayed on business for 2 nights in a suite which turned out to be cheaper than the room I had initially booked. Arrived to find myself "priority pass member of the day"! Despite that, and staying in a suite, was surprised to find no water provided for free (was in every other hotel on trip). Room well appointed, clean and... More

My company hosted a week long conference at this hotel. I was in charge of setting up the meeting, overnight rooms, meals, etc. I will say that everyone in the sales department was wonderful! They made sure we were well taken care of and they were easy to work with. Di and Nancy were who I worked with. The only... More

Enjoyed this hotel very much. Was slightly misdirected when I called from the light rail. I was instructed to make a stop at the airport and wait for the hotel shuttle. One can actually take the light rail right to the hotel. It is on the rail line. Other than my 20 minute deviation, once there it was wonderful. The... More

I attended a weekend training here and the room was clean and comfortable with view across the wetlands. The staff was friendly and helpful. The restaurant food was fine but the service in the restaurant and at the coffee bar in the morning was a bit slow. I'm from NY and used to faster service. The complimentary shuttle between hotel... More

I was given a meeting room with a murphy to sleep in when I was booked for a standard bed room. The mattress was torn, sheets not changed and garbage when I pulled the bed down. When I went back to the desk for another room, they simply said "we are booked", and the front desk clerk extremely rude! Look... More

We planned to fly out of MSP airport on our last vacation and needed a hotel to stay overnight prior to our trip. I searched hotel booking sites and was able to secure a great rate at the Crown Plaza. Our choice worked out perfect for us as it was very close to the MOA and the airport. Complimentary garage... More

Check in quick, room comfortable. We had a suite and was very spacious. Convenient to MOA and airport. Parking ramp can be challenging but free. The night we were there it was full. Didn't use pool but many families there and seemed to be having fun. I didn't sleep too well because room was warm...bed and pillows fine.