Very nice property all the way around. Pros: Very clean and well kept one of the best/largest hotel workout rooms i have ever used heated indoor pool was actually a nice warm temperature caribou coffee shop in lobby light rail station across street very frequent and convenient shuttle to mall and airport rooms were comfortable and nice sized fridge and... More

Extremely comfortable bed. Wow. Very clean, elevators were ancient and slow. Our room was very quiet and Wi-Fi was excellent. The pool was great, but the jacuzzi was hotter than it should have been and the jets didn't work. Towels were available poolside which I liked. We were upgraded to a quiet floor and we received ear plugs & linen... More

We were 4 adults, 2 children in 2 rooms. We wanted adjoining rooms but could not get that. The staff was friendly and accommodating. The furnishings were upscale, comfortable, and clean. The room had both a microwave and small refrigerator which were used and appreciated. The pool area was used and enjoyed by 3 adults and the 2 children as... More

We stayed as part of a family gathering over the holidays. Here are the top two pros of this hotel: First, the staff was quite friendly and accommodating. Second, the hotel bar and restaurant had great martinis and delicious food, as well as a great selection of beers. The pool area has been renovated nicely, and now has a better... More

Recently stayed at this hotel, it was our second time there. We had stayed here a couple years ago when it was a holiday inn property (kid's ate free), it has since change hands (kid's no longer eat free). This facility is very clean, it appears to lean more towards business travelers and conventions than familes as the pool (salt... More

I stayed at the hotel on New Years Eve 12-31-11. Although it was only for one night, I would recommend the hotel and will stay there again. The hotel had everything I want in a hotel: modern rooms, clean, great bed, onsite restaurant/bar, free parking, free wifi, good location (Mall of America). The hotel is also across the street from... More

The staff was pleasant and the food was excellent, but the rooms could really stand a deep cleaning. The white bedding is covered in stains and the floors around the walls are covered in dust and hair and you could tell that the lotion in the bathroom had been used by another guest and never replaced with a new one.... More

Stay here often for biz. Hotel is ratty and unkept. Use to be s Holiday Inn. Only thing they changed were drap clips and night lights. Check out the heating units, caked with dust and dirt. Filthy carpets. Avoid! Horrible van service to airport. More

I just loved staying here, it was so relaxing. Rooms are big, they have a Caribou coffee bar and the place is clean, clean, clean. When I checked in they offered me free breakfast or a complimentary cocktail. Check in was rapid as was the shuttle. In the morning they had a complementary shuttle as mall opens. Room was like... More