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Park Plaza Bloomington

3.0 of 5
4460 W 78th St Circle, Bloomington, MN 55435
Hotel amenities
Park Plaza Bloomington
Ranked #30 of 38 hotels in Bloomington
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167 reviews from our community

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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 May 2013 NEW via mobile

My husband & I have stayed in many Carlson hotels and this was by far the worst. The website claims the restrooms are updated. If that is updated, I do not want to see what their definition is of one needing renovations. The floor behind the bathroom door had an inch of dust, the vanity was slanting downward. You could... More

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Annandale, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 21 May 2013 NEW

I am so floored at the experience that I had at this hotel!! My husband and I stayed here because he had a very early flight, and I love Carlson hotels so I thought we could try this one out. When we checked in the everything went very smooth. We went up to the 5th floor where our room was.... More

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Suzanna B, Front Office Manager at Park Plaza Bloomington, responded to this review
23 May 2013

Dear Sarah O, I would first like to thank you for sharing your comments as we do read and take to heart all of our online reviews. There is nothing more important to the Park Plaza Hotel than customer service and it is obvious that our service failed you during your stay. I can assure you that we are taking... More

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Wausau, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 21 April 2013 via mobile

When we checked into the hotel, the front desk checked us into the wrong room. We set up the reservation online and when we checked in he asked for i.d. and checked us in, however, to our surprise we were in the wrong room. We booked two rooms close by each other w/two double beds for April 20th, but when... More

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Suzanna B, Front Office Manager at Park Plaza Bloomington, responded to this review
22 April 2013

Thomas S, Thank you for taking the time to submit a review for our hotel. We do read all reviews posted and take these comments to heart. I sincerely apologize for the concerns you had during your stay. I have used your review as a training opportunity for our front desk staff so that they may realize the frustration of... More

los gatos, ca
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2013

I used hotwire to get a deal on this hotel. I didn't know which hotel I would get but it was supposed to be a 3 star hotel, which is a good mid-range hotel. After i read the reviews, I was more than a little worried. Fortunately, I thought it was nice enough. From the reviews, I envisioned some hotel... More

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Suzanna B, Front Office Manager at Park Plaza Bloomington, responded to this review
22 April 2013

Dear lhflg, I sincerely appreciate you taking the time to submit a review for your most recent stay at our hotel. I am thrilled that we were able to exceed your expectations while you were here. I am especially glad that you were able to find us and that our location was convenient for shopping and restaurants. I have also... More

MN
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 April 2013

REALLY disappointed with the cleanliness of our room. There was a thick layer of dust on each lamp, and every mirror was smudged...we had a 2 room suite with a wall of mirrors, with smudges everywhere. There were stains on the sofa and chairs. Many surfaces were sticky to the touch, particularly the desk chair and handles of the armoire-... More

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PeteBoese, General Manager at Park Plaza Bloomington, responded to this review
10 April 2013

Dear brijoe1, Thank you for your review of the Park Plaza Hotel, I am sorry that we were not able to meet your expectations with the cleanliness of the room. I too am disappointed to see that your room was not guest ready when you checked in. Obviously we need to look at our operation and ensure we are paying... More

Seattle
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 April 2013

Stayed here for the cheaper rates than downtown Minneapolis, plus it was close to the MOA. It's a little run down but was clean enough, parking was plentiful and the people were nice. It's a bit tricky finding your way there, kinda buried down a road. Must have been a lot nicer when it was new. So if you want... More

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PeteBoese, General Manager at Park Plaza Bloomington, responded to this review
10 April 2013

Dear alg77, Thank you for choosing the Park Plaza Hotel over the downtown hotels! I am pleased to see that overall you enjoyed your stay and that our cleanliness and ample parking was able to meet your expectations. We are working hard at trying to secure capital dollars to continue improving our rooms. Once again, thank you and I am... More

Winnipeg, Canada
Top Contributor
58 reviews 58 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 8 April 2013

We had a very large group stay here for 5 nights. Our group was treated excellently. We had no problems parking the 2 highway coaches that transported the group. We had a meeting room for the time we were on site for group gatherings and debriefings. The dining rooms is limited to breakfast only. The food and service was fantastic.... More

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See 3 more reviews by Dancers-dad-wpg for Bloomington
PeteBoese, General Manager at Park Plaza Bloomington, responded to this review
10 April 2013

Dear Dancers-dad-wpg, Thank you for your review of the Park Plaza Hotel, I am pleased to see that overall you enjoyed your stay in Bloomington. We really enjoyed hosting your group and I am hopeful that your teams took home some awards. I am sorry that we were not able to provide you with better dining options in the hotel.... More

Boissevain, Canada
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 28 March 2013

My husband and I stayed here for 3 nights. We just got back home yesterday. Upon arriving I thought that the hotel was very nice, lobby was beautiful! Until I stepped in the elevator. Not the prettiest, but does the job VERY quickly. The hallways were outdated, the rooms had old wallpaper. Older tile in the bathroom. The vanity was... More

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See 4 more reviews by darci h for Bloomington
PeteBoese, General Manager at Park Plaza Bloomington, responded to this review
29 March 2013

Dear darci h, Thank you for your review of the Park Plaza Hotel Bloomington. I am pleased to see that overall you enjoyed your stay in our hotel. We are not the newest hotel in Bloomington, but we work hard at trying to keep the hotel clean and provide great customer service to our guests. I will share your comments... More

Wells
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 27 March 2013

A little run down. Hallways were ragged. Old TV. No HD. Poor gym. Wireless service was good. Lots of hot water. Small bar. Limited service restaurant. Shuttle to MOA and MSP. Better choices nearby. Will reconsider if they renovate.

Was this review helpful? Yes
PeteBoese, General Manager at Park Plaza Bloomington, responded to this review
29 March 2013

Dear mainesully, Thank you for your review of the Park Plaza Hotel Bloomington. I am pleased to see that we were able to meet some of your expectations, but disappointed to see that we are not your first choice in this area. All of our staff work very hard at trying to ensure we keep the hotel clean and that... More

Lincoln, Nebraska
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 March 2013

Nice place to stay, quiet (except for our own kiddos!) and clean. Our family had a great time (we stayed in a suite and our dad stayed in a regular room). The location was good for everything we did. The pool was a little too cold and the hot tub a little too hot...otherwise, no complaints.

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See 4 more reviews by TheCarpentersWife for Bloomington
PeteBoese, General Manager at Park Plaza Bloomington, responded to this review
26 March 2013

Dear TheCarpentersWife, Thank you for your review of the Park Plaza Hotel Bloomington, I am pleased to see that you enjoyed your stay. It is nice to see that you were able to use the amenities of the hotel, but I am disappointed to see that the water temperatures were not in sync with your preferences. I will share your... More

 
 
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Additional Information about Park Plaza Bloomington

Also Known As:
Park Plaza Bloomington Hotel
Park Plaza Bloomington Hotel Bloomington
Bloomington Park Plaza
Park Plaza Bloomington MN - Minneapolis
Address: 4460 W 78th St Circle, Bloomington, MN 55435
Region: United States > Minnesota > Bloomington
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Bloomington
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
When you visit the Twin Cities, you're at the heart of it all when you stay at the Park Plaza Hotel, a Carlson brand hotel. Located right in the heart of it all and just minutes to downtown areas. Relax on plush pillow top mattress, crisp white duvet and fluffy pillows or utilize the complimentary wireless high-speed Internet access to help you stay in touch while on the road. Enjoy classic American fare at Three Trees Restaurant and Fireside Lounge. After a busy day, unwind in our whirlpool and heated pool to refresh and rejuvenate your senses. If you feel like exploring, attractions like the Mall of America, Mystic Lake Casino and the famous Minnesota Zoo are all within easy reach. We're only 10 minutes from Minneapolis/St. Paul International Airport, so our shuttle can get you to your flight promptly. Whether its business or a fun-filled vacation that brings you to the Bloomington area - your room at the Park Plaza Hotel is waiting, with an impressive list of amenities designed to make your stay a pleasant one but it’s the service that will bring you back. ... more   less 
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Park Plaza Bloomington
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