Dear stirfry300: Thank you for taking the time to write such a thorough review of our property. I'm happy to hear you enjoyed your experience at our hotel including our recent public area renovations. We, too, are pleased with the changes and happy to say that we plan on beginning the guest room bathroom renovations later this fall/early winter. We... More

Dear Margaret L: Thank you for taking the time to write a review about your recent experience at our hotel. I apologize we were not able to meet all your expectations. At this time, microwave and mini-fridges are not in all our guest rooms. We do have 20 rooms that have a king bed, pull-out sofa and a mini-fridge/microwave combination.... More

Dear Devon G: Thank you for writing about your recent experience with us. I am happy to hear you enjoyed your stay with us last weekend during the Michigan State Track and Volleyball tournaments. It's always a busy weekend for the city of Grand Rapids and I'm happy to hear we not only met your expectations but exceeded them. We... More

Dear Arthur J: We appreciate your review and complimentary feedback about our great hotel and friendly staff. I’m pleased to hear we exceeded your expectations with the cleanliness of our rooms, our ideal location and our staff’s excellence in service. We hope you’ll have an opportunity to visit us again soon. More

Dear Brenda S: Thank you for taking the time to share your experience with us. We’re happy to have had you as our guest, and we’re glad you enjoyed your stay, our clean rooms, friendly staff, and our delicous breakfast that we’re proud to offer our guests. We have a wonderful team here, so it’s great to receive your kind... More

Dear daizey: Thank you for staying with us. Although I was pleased to learn from your review that your found our rooms to be very clean, I apologize that you were somewhat disappointed with the lack of microwave and mini fridge. At this time, we do not offer the units in all our rooms but we do have 20 rooms... More

Thank you for taking time to write a review about your stay with us. We appreciate the feedback and are happy to report that our whirlpool is back to holding it's temperature. We are so happy to hear you, like many others, loved the bed and the breakfast. Can't wait to pass along your kind words to our staff. We... More

Dear wanttobeamoore: Congratulations on your recent wedding! Thank you for choosing to stay at our hotel as part of your honeymoon trip. We are thrilled to hear you had a great stay and enjoyed a recently renovated public areas. We do offer rooms that come equipped with a microwave and mini fridge in the room should you need a room... More

Dear Glenn J: I appreciate your candor on your feedback of your recent stay with us. I understand the freshness of our hotel was of concern during your stay. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will... More