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All 26 Romulus hotels

Four Points by Sheraton Detroit Metro Airport

3.0 of 5
8800 Wickham Road, Romulus, MI 48174
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Four Points by Sheraton Detroit Metro Airport
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Ranked #18 of 26 hotels in Romulus
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108 reviews from our community

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Traveller rating
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Date Rating
Pawleys Island, South Carolina
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

I was flying out of Detroit early yesterday so I booked a room at Four Points right beside the airport- great deal for $115/night. The staff were very friendly and helpful. The bar was pretty good. What bothered me was the run down condition of everything in the building. I understand it's an airport hotel but lobby seat cushions shouldn't... More

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Fort Wayne, Indiana
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 11 June 2013

We used the Park & Fly service at this hotel for our trip to New York City. We were only at this hotel for about 9 hours, given that we arrived at night and had an early morning flight. The hotel is very nice in terms of decor, cleanliness, etc. From my limited stay there, it looks perfect for Park... More

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Shaker Heights
1 review
4 of 5 stars Reviewed 10 June 2013

My stay was comfortable and enjoyable. The food in the dining room was good and the staff was helpful.. I wanted to thank staff member Ashley Clay for her assistance . We had car trouble during our stay and she went out of her way to help us, thanks again Ashley.

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review
12 June 2013

Dear RobertaD, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you found your stay comfortable and enjoyable. Great customer service is important to us and we will be sure to share your comments with Ashley. We hope to see you on your next trip to DTW. Take care! More

Santa Rosa Beach, Florida
Top Contributor
64 reviews 64 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 28 May 2013

Rooms were clean but well used. Service at breakfast was flat POOR. Food quality was fine. Its the typical "i was way tired when i got off the plane and had to go to sleep" sort of place. Its OK. Ill stay again but only for the above reasons. Also, front desk girls were super great!

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review
4 June 2013

Dear Andrew_Destin, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your overall stay, our staff and restaurant. We hope to see you on your next trip to DTW. Take care! More

Sarnia, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 25 May 2013

Decently clean. Good sleep. I have no complaints really about the hotel. Some parts a little overused and rough looking but generally a nice place. If you book the hotel with the coupon from airlines parking you get a great deal with excellent park n fly service. We did not have to wait for a shuttle from our car or... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review
29 May 2013

Dear hckym0m, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your stay, our drive in, fly out package and shuttle service. We hope you'll come back to see us on your next trip to DTW. Take care! More

San Diego, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 20 May 2013

The air conditioner in the room roared like the planes from the nearby airport. It was startling, actually. The mustiness in the elevators and rooms is dramatic. This is a hotel that is serious need of updating. It is important to give the kind staff their due - they were very caring and eager to help. The location is the... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review
24 May 2013

Dear Adamchik, We are so sorry that you did not enjoy your overall stay at our hotel. We appreciate your feedback and will take you comments into consideration as we look for ways to improve the condition of the hotel. We hope you'll give us another chance and come back to see us. Take care! More

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Metro West Massachusetts, USA
Reviewer
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3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2013

Was in Detroit earlier this week and chose to stay at the Four Points at DTW. To a person, the staff were friendly, efficient and honestly concerned my stay would be a good one, from the shuttle driver that picked me up to the front desk staff, the servers at the bar and even the housekeepers. No issues with my... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review
7 May 2013

Dear Barton F, Thank you so much for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your room, our staff and TAPS Bar and Grille. We hope to see you on your next trip to DTW. Take care! More

Algonac, Michigan
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 28 April 2013

We booked the park and fly package for the Sheraton for a recent trip. The price was very competative for the hotels in the area. The rooms were very comfortable and clean. The hotel is showing a little age but everything was clean and in working order. The location is nice being right across the street from the long term... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review
30 April 2013

Dear AFD22, Thank you so much for taking the time to comment about your recent stay at Four Points by Sheraton Detroit Metro Airport. We're delighted that you enjoyed our accommodations and our parking package. We are actually a Four Points hotel in the Sheraton family. We hope you enjoyed the free bottled water, coffee and WiFi in your room.... More

Wilmington, North Carolina
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 9 April 2013

Stayed one night on business. Friendly, helpful staff (seems typical for most SPG properties). The room was clean and comfortable; however there were two glitches that made the stay a little less pleasant. First, the sliding window was not and would not close all the way, which created a draft in the room, and since the night was windy, it... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review
16 April 2013

Dear Mike B, Thank you for taking the time to comment about your recent stay. We are delighted to hear that you enjoyed your overall stay, our staff and restaurant. We have addressed the window and television channel issues and hope to see you on your next trip to Detroit. Take care! More

Whitehouse, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 March 2013

Picked this hotel based on AAA recommendation. Great choice. I usually stay at a Park and Fly hotel when traveling and it's often a different one each time. No more. Next time I need to stay at a hotel with park and fly arrangements at Detroit Airport, it will be the Four Points by Sheraton. Service was superior with front... More

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Four Points by Sheraton Detroit Metro Airport
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Additional Information about Four Points by Sheraton Detroit Metro Airport

Also Known As:
4 Points By Sheraton Detroit Metro Airport
Four Points By Sheraton Detroit Metro Airport Hotel
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Four Points
Romulus Sheraton
Address: 8800 Wickham Road, Romulus, MI 48174
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 26 hotels in Romulus
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 
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