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Holiday Inn Express New Buffalo

2.5 of 5
11500 Holiday Dr., New Buffalo, MI 49117
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Holiday Inn Express New Buffalo
Ranked #6 of 9 hotels in New Buffalo
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71 reviews from our community

    Trip type
Traveller rating
    23
    25
    13
    6
    4
Date Rating
Aurora, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Recently had a couple's weekend away and love New Buffalo and the beach. We have stated at this facility before under a different name. We are priority club members and appreciate the perks of the club Facility very polite and room very clean and comfy. The only complaint is noise...hear neighbors talk, TV, flush and shower. Also wedding going on... More

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Kankakee, Illinois
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 16 April 2013

My wife and I enjoy visiting NB, MI. We alwasy either stay at this hotel or the one right next it (sorry!). The morning breakfast is quality, including the coffee. The pool and hot tub are always clean and ready to swim in. The front desk staff was very nice and helpful and the room was clean.

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See 4 more reviews by Andy L for New Buffalo
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review
19 April 2013

Thank you for the kind remarks, we were glad to know you enjoyed your stay thank you More

Flint, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 8 April 2013

Our room was great: huge, clean, nicely furnished, comfortable bed, plenty of nice pillows, hot shower with a lot of elbow-room. The desk clerk at check-in was friendly and welcoming. However, in the morning the cleaning staff was loud in the rooms surrounding ours - with the loud and repeated (and unnecessary) slamming of doors, and vacuuming in the hallway... More

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nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review
10 April 2013

Thank you for your comments, I was glad to hear you enjoyed your room, and that the front desk was pleasant also. The housekeepers start at 9am EST except on Sundays, they start at 10am EST I apologize for the inconvienience. Thank you More

Chicago, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 April 2013

Stayed here for one night in the middle of summer and it was a full house. Beds not too comfortable and breakfast was very crowded so had to share a table with another couple but they were friendly. Staff was friendly. Think we had to pay more because we were so close to the Four Winds Casino. Just ok.

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nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review
5 April 2013

Thank you for letting us know your concerns, we appreciate you taking the time out of your busy schedule to share your concerns. We are commited to customer satisfaction, we value you as a guest and appreciate your repeated buisness. More

NW Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 10 March 2013 via mobile

We were given a room just opposite the elevator, when we realized within 30 min how noisy it would be, we requested another room but the clerk refused to do it. To top it off, it was also above the entrance so not only did we get all the people talking outside the elevator, we got all the conversations of... More

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nbumi, Manager at Holiday Inn Express New Buffalo, responded to this review
12 March 2013

Thank you for letting us know of your concern. Please accept my sincerest apologies that your xperience was less then satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We are commited to guest satisfaction and we appreciate you taking the time out of your busy schedule to share your concerns. I can... More

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 25 February 2013

Have no complaints whatsoever! Yummy breakfast. Great staff. beautiful little town. Would love to go back in summer & enjoy the beach. Was snowy during my stay- so pretty! Wish I would have packed a swimsuit. They have a heated indoor pool & jacuzzi. The gym looked pretty decent as well...

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review
26 February 2013

Thank you so much for your kind remarks, We were glad to know you enjoyed your stay. The summer is a great time to visit New Buffalo, we look forward to your next stay with us. Sincerely, Vi More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 February 2013 via mobile

We came in town with friends to visit casino but didn't want to stay at casino because of smoke.We were greeted by your very friendly staff and checked in quickly. During our stay Sarah was very helpful staff, she brought us an extra blanket, she gave us great dinner recomendation away from the smokey casino told us a few things... More

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review
22 February 2013

I'm glad you enjoyed your stay, I was happy to know the front desk was accomodating to all your needs. Our hotel is smoke free, the guests do have go outside to smoke, I apologize for the inconvenience that caused you during your stay. We look forward to seeing you on your next trip to New Buffalo, Mi. More

Chicago, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 February 2013

Stayed here because I could not get a remotely decent rate at Four Winds for my oyfriends birthday. I am a Priority Member so I said why not. My room was very clean, and really nice. They have a shuttle to the casino with all different depart and arrive times. The staff upon arrival was fantastic. Brandon at the front... More

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review
18 February 2013

Thank you for your comments, Im glad you enjoyed your stay. Brandon has only been with us for a few weeks now, he has been a nice asset for us at the Holiday Inn Express in New Buffalo, Michigan. We will look forward to your next visit. More

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 22 December 2012 via mobile

We stayed here as a quick over night stop while traveling to Michigan for Christmas. Nice, new place with the usual HE imineties. They had an indoor pool which looked to be in good shape, but we did not use it. A few gas stations and fast food nearby, and also a casino. It was a new hotel so the... More

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review
26 December 2012

Thank you for the nice responce, I was glad you enjoyed your stay. Just to let you know we are in the process of getting HD channels in all of our guest rooms. We hope to see you on your next visit to New Buffalo More

Vermillion, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 November 2012

Spent a week here in august with my family. Great location to be able to access the area. Prices were way higher than normal. If you can get the rooms for less than a $100 then it would be a good place to stay.

Was this review helpful? Yes
nbumi, Manager at Holiday Inn Express New Buffalo, responded to this review
3 December 2012

Thank you for your comments, We were glad to know that you enjoyed your stay. More

 
 
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Additional Information about Holiday Inn Express New Buffalo

Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn Express New Buffalo Hotel
Holiday Inn New Buffalo
New Buffalo Holiday Inn
Address: 11500 Holiday Dr., New Buffalo, MI 49117
Phone Number:
Region: United States > Michigan > Berrien County > New Buffalo
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in New Buffalo
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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