I stayed one night recently, and this hotel is fine by me. The room was quite clean, with the exception of a piece of gum on the floor next to a wall. Not sure how someone missed that? The pool area seemed nice, though I didn't use it. Wifi worked well. The breakfast is average, though certainly adequate. The staff...
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My family (2 adults, 2 sons) stayed in this hotel in October 2011 first week during our stopover in Michigan and were glad we did. Rooms and corridors smelt clean fresh, Beds were comfortable and bathrooms were clean. Our kids enjoyed Indoor pool and breakfast selections were satisfactory. There were no "Wow" moments during our stay but there were no...
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Nothing glamorous for a Fairfield Inn - pretty much what you would expect. Plenty of parking. Okay lobby with okay breakfast from 6 - 9am. Includes yogurts, cereal, bagles, and mini muffins, coffee, tea, etc. Everything stock.
Rate was okay ~ $95/night.
Looks like they are forecasted for a complete remodel according to local advertising posted in lobbies, rooms, etc....
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Thank you for taking the time to write a review. We value all of our guest feedback. As you know, the Fairfield Inn is under renovation and should be completed within the next couple of months. This is a very exciting time for us and we hope you choose us next time you're in town. The Fairfield Inn is a...
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A friend and I spent four days at this hotel. We were warmly greeted on arrival, checked in quickly, and given a "welcome package" with popcorn, candy and cookies in it -- a nice touch.
The hotel is located about eight miles to the west of central Lansing, about a 10 minute drive. A sushi bar is next door and...
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Thanks for taking the time to review our hotel and I’m glad that your stay was largely a positive experience. And I think you guessed correctly, in that our guest service attendants are sometimes anchored to the front desk answering phones and greeting check-ins on nights with heavy incoming travelers. Imagine arriving at your hotel, entering the lobby and finding...
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Clean, comfortable, basic. Good location - restaurants within walking distance. Friendly staff, changed room instantly on check-in after I noted air conditioner problems. Didn't try the pool, but looked nice to the begging kids who didn't want to leave.
Side note: Front desk management courteous beyond belief in handling loud and obnoxious 'guest' who purposefully made a morning scene, and...
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Thank you for the gracious comments on our hotel, and especially for noting the high degree of professionalism practiced by our staff. Regardless of how new the property, or how lavishly its rooms may be appointed, without a wonderful staff to breathe life into the property and transform it from just another hotel stay into a home away from home,...
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Thank You for a great stay! Super service starting with a warm greeting from front desk lady on a late Friday night. , she helped us with pizza places, wake up call, and ensuring with our early 5 AM appoinment that they would leave food out for us for breakfast.
After we got into the room we decided we needed...
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We appreciate your gracious comments on our service and property. Our staff works hard to maintain a hotel that is both comfortable and clean, and we are very pleased to be known and remembered for these attributes. We look forward to your next visit with us here in Lansing, so until then, safe travels and we’ll see you soon!
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good value for my money, good location for my business and nice service.
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Sounds like a grand slam for our Fairfield Inn staff, and that's our goal with each and every stay. Come again soon, won't you?
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We were very impressed with this Fairfield Inn. Upon arrival, our check-in was handled in a pleasant, helpful and efficient way. The room was lovely and the housekeeping staff had done a great job making preparations for a family of 4 to stay. The breakfast was very nice and the front desk/kitchen hostess staff were very kind, efficient and helpful....
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We're very happy that you and your family enjoyed the stay. Come see us again!
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Traveling with my band last weekend we needed a hotel for 2 nights that wouldn't break our meager budgets. I decided to book the Fairfield Inn West Lansing because the price was very reasonable. Room was very clean, staff was friendly, and the breakfast was great! I have nothing bad to say about this place.
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We’re so glad you enjoyed your recent stay with us, and hope all the members of your band were as equally pleased. We price our rooms to be very competitive without sacrificing the quality that you expect of a Marriot property such as convenience, cleanliness and fine service. We’re also very pleased when folks like you discover us and know...
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I had to spend one night here recently. After checking in late the clerk gave me $10 off my room rate and when I needed directions he kindly printed them off and slipped them under my door. It seems like a little thing but in this class of hotel this kind of service was greatly appreciated. The room was clean,...
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Great thanks for your kind words! Your guest service attendant was probably Jim, who’s been with us for years and loves his job, or Steve, our esteemed general manager, whom you might find working at any hour, on any shift as he’s needed. As you discovered, regardless of who helped you, our staff is there for your convenience, in any...
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