I too am in the service industry so I know how important customer service is. So when I say, job well done, I'm speaking with the voice of authority. It's a small hotel, which I like. The staff were very friendly and professional. I visited the bar and naturally found sports on all TV which made me happy. The bartender(love... More

I have stayed here before and have always stayed in what is considered the remodeled part of this hotel. This time, I was given a room on the non-updated part and experienced a not-so –nice stay. Everything was made right. The room had a very nice view if the river across the street where the remodeled rooms I have stayed... More

I don't normally stay at Radisson properties, mainly because they are usually not in places I go or affordable for my company's budget. But I did get a chance to spend a night here and I was completely surprised - in a very good way - at how nice this one really is! The hotel looks a bit old from... More

We selected the Radisson based on its reviews and location. We were not disappointed. The rooms were clean and comfortable, we had sleep # beds. The staff was friendly and helpful. We ate breakfast in the restaurant, $13 for a hot buffet. The hotel is close to several restaurants, bars, and shopping which are in walking distance. The state capital... More

This hotel has a lot going for it, great location, awesome views, comfortable rooms, a real gym and swimming pool, good service but totally lacks charm and personality. The only big issue I had was with the wifi which was extremely slow or not working at all - I needed to work for 1/2 hour one night and spent 2... More

Very nice hotel, very clean and love the sleep number beds. The staff and management are very courtious and helpful. I always have a great experience at this hotel and the food is very good. I will keep coming back when I'm in Lansing. More

Nice hotel. Room was acceptable. Sleep Number bed was a plus! Exercise facilities small but adequate for a short stay. Staff attentive and friendly. More

I had the opportunity to stay at this hotel for 2 nights on the 11th floor. The view of the city was beautiful. The room was nice and comfortable with a sofa and workstation. It also had an Ipod dockstation/alarm clock. The sleep number bed was excellent!! The staff was great the entire time and they were very courteous in... More

I have stayed at this hotel several times. With the exception of the addition of the sleep number beds and the individual Cruisnart coffee makers it is on a downward spiral. When I checked in I was placed in room 618 the television and furnishings were from the 70's the floor and desk lamps were rusty. The heater/air conditioner was... More