I had tremendous support on my business trip from the first moment there with Eric helping situate for the next morning. I had help from David in downloading pictures to print, Pedro for accommodating my stay and Kyle repeatedly for all sorts of directions, faxing services, and other things. They were smiling, vigilant and hugely helpful and made my stay... More

Stayed here recently with family and was in a room next to the pool area (not our choice). The room was a complete steambath and the room did not allow the usage of any type of fan or cooling as it was set and could not be changed unless you wanted it even hotter in there. It was very uncomfortable... More

Stayed for the Lansing Marathon on Saturday, 4/20/13. The hotel was full. Pool and Hot Tub were clean, a lot of chlorine though. The room was clean, everything worked properly, i.e. bathroom, TV, clock, fridge, etc. Staff was very friendly. Breakfast was one of the better ones. My only complaint is breakfast didn't open until 7am. I would think that... More

Had read the other reviews about this hotel and had a great expectation. We were not disappointed. Good location. Excellent and accommodating staff - very pleased with their attitude. Decent-size pool. King suite was big with a large jacuzzi tub. Complimentary drinks on arrival! The complimentary breakfast was ok. Minor gripes which can be ignored: 1) Saw a couple of... More

Whenever we're in Lansing, this is where we stay. The staff is friendly and knowledgeable. The managers always accommodate our needs. It is updated and very clean. Our kids love the pool! Great location.

I attended the Michigan Youth Symposium this past weekend in Lansing. Our group of 75 teens and 20 supervisors stayed at the University Quality Inn. The staff was incredible and so hospitable. They were quick to help our group out when needed and were courteous and kind each time. The hotel was clean and welcoming and the hot breakfast was... More

The Manager and staff are very helpful and willing to meet our every need. This hotel is beautifully maintained and one of the cleanest hotels I have visited. Every corridor is spotless! Great pool and jacuzzi! We have always felt welcome and appreciated whenever we visit this hotel. There are large rooms available for parties or large groups of people.

I stayed at this hotel while taking the Bar Exam in Feb, firstly the location was just perfect as it was just couple miles from the Lansing Center, hotel itself is very clean and well maintained, everything you need is just within walking distance from the hotel, great breakfast, they even provided me with a free shuttle service to the... More

Super value, friendly, clean, the absolute best tiles, great pool, excellent workout room. The poolside bar and free drinks are a plus. Free hot breakfast to boot!!!! Wow!!!! The ballroom is a must rent for any party; It includes a full dance floor.