This hotel is a nice clean hotel. Check in was quick and friendly. The hotel was exactly what I expected from the description on the hotel website. The hotel is located close to many restaurants on 28th street and many stores also on 28th street. It is about 10-15 minutes to downtown Grand Rapids. The hotel was in a safe... More

We have stayed here several times and always enjoy the hotel. Excellent service, comfy beds, CLEAN room and smells. The breakfast area is good. However, the eggs this time were pretty gross. Not sure it they are powdered but definitely not delicious. On the other hand, the waffle machines were great! The older lady working the breakfast area, I believe... More

Newly remodeled rooms, nice lobby area. Served a free dinner of sloppy joe's and salad and free continental breakfast. The pool was warm but needs some improvements. Broken tiles, missing filter covers, dirty.

This hotel was quite nice, the front desk staff was polite and housekeeping was a pleasure. It was obvious the hotel was being renovated. There was a patched hole in the wall of our bedroom. It wasn't a problem for us however, everything was clean and otherwise well kept. The only complaint I had was that the shower knob was... More

This hotel is very nice. Small cozy but nice and staff is friendly. They have a wonderful heated swimming pool and hot tub and free breakfast (make your own waffles, they have eggs sausages, Danishes, oatmeal cereal, coffee, juice, milk, yogurt, bagels, cream cheese,toast, fruit. They also have a shuttle that will take you to the airport or nearby mall.... More

I was on a bus trip with 27 hockey fans. Rooms were clean, flat screen tv, fridge, microwave & coffeemaker. bathroom had a shower stall with glass doors. No tub for those that like tubs. I don't know if that's all the rooms. Nothing within walking distance to eat. Restaurants about 3/4 mile away. There is a Sams Club across... More

The breakfast was amazing, the rooms were clean & comfortable. I didn't expect this for the low price that we paid. The only negatives were the pool area which was being renovated and the workout room could use a fan for some circulation (but it was air-conditioned). The staff was friendly and helpful in recommending dining in the area. We... More

Traveled to Grand Rapids for my husband to take a test. Our room was very clean, however it smelled as if someone had dropped cologne all over the floor. Very strong. Our room was near the elevator so we did hear people coming and going. I did enjoy the breakfast in the morning. The front desk was very helpful on... More

So my team and I stayed here twice this past season for dive meets and here is what I have to say about this hotel. The first time we visited in December the staff was nothing but nice and incredibly helpful. However this time the staff seemed a little stand-offish and not very personable. The best thing about this hotel... More