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Gatehouse Suites Grand Rapids East

3.0 of 5
2701 East Beltline Avenue SE, Grand Rapids, MI 49546
Hotel amenities
Ranked #28 of 51 hotels in Grand Rapids
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    8
    8
    2
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    3
Date Rating
Carlos G
Herndon, VA
Contributor
11 reviews
3 helpful votes
2 of 5 stars Reviewed 9 January 2012

When we booked a 2 bedroom suite, we didn't realize that we would be hauling all of our luggage up a flight of stairs on the outside of the condo suite... it was spacious, had a full kitchen, and a loft... definitely spacious for my wife and 4 kids. But didn't realize that it would create a dangerous situation. The... More

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Guestess
West Palm Beach, FL
Senior Contributor
22 reviews
51 helpful votes
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We've come back year after year. It was once a Marriott Residence Inn and doesn't quite make it up to the standards set forth by that company. However, the room is spacious and you can live like you're at home. There's also a complimentary breakfast that includes eggs, waffles, and sometimes breakfast meats. The staff is very eager to please... More

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Julana19
MI
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 22 December 2011

We have been staying here for the past 5+ years each December for a night mid-week. This used to be a Residence Inn and was always kept up to Marriott's high standards. Last year was the first year we stayed here with the new management/name. It was fine then. This year, the breakfast was below standards, the rooms weren't as... More

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travelinkid
Ann Arbor, Michigan
Contributor
12 reviews
9 helpful votes
4 of 5 stars Reviewed 11 December 2011

The room was actually an efficiency apartment, well appointed for someone ready to stay longer than one night. The shower/tub were good, average cleanliness, fine towels. The bedding was good, double sheeted, queen size bed, a comfortable sofa though the TV was standard. The kitchen had a dishwasher, table, chairs, microwave and coffee pot. These "apartments" each have separate entries,... More

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wildsma
detroit, MI
Reviewer
3 reviews
4 of 5 stars Reviewed 11 December 2011

We stayed here this past weekend for the GVSU graduation. It was dark out and the sign was very difficult to see because it didn't light up, so you have to look for for the SmashBurger sign across the street (whatever that is!). The room was a bit tricky to find, but was a nice size with a comfortable bed,... More

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wpeg
Canton, Michigan
1 review
3 of 5 stars Reviewed 1 September 2011

We were in two different rooms and the smoke smell hit us in the face in both of them. The place was very clean, though, but outdated. The exterior is in extreme need of repair (torn stair treads on the wood steps pose a tripping hazard and a complete paint job would make the place look a little nicer). The... More

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Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
3 September 2011

I am so sorry to hear about your recent experience while staying with us. That is not our standard and we would love to have the opportunity to have you as our guest again. Helen Williams General Manager More

jackie1227
Clearwater, Florida
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 11 August 2011

A very large suite, complete with a fully equipped kitchen and fireplace. Very clean and wonderful staff and very close to lots of restaurants and a large mall More

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Jamiedbar
1 review
2 of 5 stars Reviewed 25 July 2011

If you are eating dinner at this hotel,make sure you are early. They run out fast! Hotel clerks, (except for one named suzie,) and women that make food are rude and always act annoyed. Maid service is awful, except for one women who only speaks spanish, however the grumpy hotel clerks could learn a lesson on friendliness from anyone in... More

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slrv61
slrv61
Top Contributor
69 reviews
35 helpful votes
4 of 5 stars Reviewed 7 July 2011

My family and I stayed here over the 4th of July to attend a church meeting downtown. We stayed 5 days total and had a good experience. The price was only $59/night so I feel we got our money's worth. Pros: clean, full kitchen, decent pool, decent hot breakfast, nice staff, great price. Cons: Hotel is older, our room was... More

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npeplinski
Traverse City, Michigan
2 reviews
3 helpful votes
1 of 5 stars Reviewed 15 June 2011

Wow, talk about poor customer service. They billed me for an extra day that we did not stay and it has been 20 days and 5 phone calls later and still no resolution or response from them... We stay for a total of 6 hours and had a 5am flight to catch. We waited in the front desk lobby area... More

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Gatehouse Suites Grand Rapids East Also Known As

  • Residence Inn Grand Rapids
  • Grand Rapids Residence Inn
Address: 2701 East Beltline Avenue SE, Grand Rapids, MI 49546

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Gatehouse Suites Grand Rapids East
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