Pros: Very nice people working there. Those at front desk, room service, restaurant all very good and professional. Food was hot, prompt and good. Free Wifi Cons. Housekeeping is terrible. The room felt totally unclean. Stains on sheet and blankets (disgusting) Dirty air vents in room and bathroom. Curtains have not been cleaned in a while. Just not a very... More

Top to bottom one of me best ever hotel stays. If you are in Grand Rapids I highly recommend staying here. Friendly staff, convenient on site bar and restaurant, free parking, close access to highway, etc More

My husband and I spent a nice night here. Easy distance to walk around the Ford Museum and downtown. We did not hear any freeway noise. The room was clean and comfortable. The pool and hot tub were nice. More

Hotel is right off of the exit ramp, so don't go past it! Hotel is in good condition and appears recently refurbished, but it is an older hotel with the sink outside of the bathroom. Rooms seem a little smaller than average, but I had a nice room with decent furniture, and a good view of the city. Food is... More

Not only is the location of this property great for walking just about anywhere in downtown Grand Rapids, the hotel itself is really nice. Very clean and updated and the staff was extremely friendly. The little lobby bar is wonderful and they have great happy hour specials. There is a restaurant on site. We did not eat there, but ordered... More

Was part of a group spending a night here. We booked 6 rooms all on Priceline name your own price. Ended up getting this place for around 90 dollars. Walking distance to downtown, although there were closer and nicer looking hotels close to the heart of the city. We did hear a bit of road noise being close to the... More

This hotel is nicely located across the street from the Gerald Ford museum and the Grand Rapids public museum. It is an easy walk to De Vos Center and downtown area. We went to the Wine, Beer and Food Festival, it was great. The hotel is very modern, decor up to date, very stylish. The room was comfortable, nice that... More

The main purpose of my stay was business but I found that I had a lot of free time and was extremely happy that the hotel and the location fit both my needs. The hotel was nice and updated, clean, and in an excellent location within the city. The staff was extremely helpful as well and directed me to a... More

Stayed at the Holiday Inn in downtown Grand rapids, Michigan in October for my son's wedding. We thought that other relatives would be staying here and we would all be together as a block of rooms was held months in advance of the wedding. So we moved from one hotel to the Holiday Inn where we all were placed on... More