I only had a one-night stay here and that's way too bad. This definitely an upscale hotel with beautiful guest rooms and outstanding public areas. With contemporary appointments throughout, everything was sleek and clean. My purpose for staying was purely business and in January, having access to skyways to get me to the Devos Convention Center and also to the... More

Stayed 2 nights. Location is on the river, close to some great restaurants. The hotel is new, so the interior is nice, has style, and clean! My room had a view of the river, was quite large, and nicely designed. Bathroom nice and big, bed was comfortable. Service was great, valet service excellent, I would call down for my car... More

This is an amazing property-- Service is perfect, the restaurant is excellent, the ambiance is amazing and the view is spectacular besides a tub and shower in every room. Spend a night just for the architecture. Hard to believe such a jewel is hidden here in Grand Rapids, MI Those week in the knees from heights should probably avoid looking... More

This is an excellent hotel if you are travelling to Grand Rapids.Very efficient staff.Excellent restaurant , however not much choice if you are a vegetarian. Had an opportunity to stay in this hotel for 40 days in the last two months of 2011 and got to know the hotel very well.They gave me access to the Lounge on the 23... More

It's really a great hotel with a modern/contemporary design. The room was perfect, with comfortable beds, a flat screen tv, and a very large bathroom. It is connected to the Grand Rapids skywalk which is a big plus if you are attending a conference or event at Devos convention center or the Van Andel Arena. My only complaint, and it... More

If you like everything to be just perfect, stay at the JW. There is a skywalk that connects to the sorrounding area, so you dont have to be out in the snow all the time. Also, there is a ice rink nearby if you like to skate. More

Speedy and friendly check in. Wonderful lobby area and restaurant. Great rooms. A bit pricey, but well worth it. Bar tender was so personable and suggested a great drink. Every space is very clean. GREAT location which is what it all comes down to! Great hotel, would stay again. Perfect location for Art Prize visitors! More

This hotel's website, www.ilovethejw.com, says it well. I really do love the JW and try to stay there whenever I'm not staying with friends on visits to GR. Rates are higher than most area hotels but you certainly get what you pay for. The rooms are spotless and quite comfortable, we like to choose the city view option so we... More

Stayed at the GR JW for one night in late December. Staff went out of their way to be welcoming and helpful, very pleasant welcome to their hotel. I was put up on the Concierge level (23rd floor) Room was tastefully decorated, but not any larger than most average Marriott rooms, the bathroom was actually a bit cramped and not... More