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All 51 Grand Rapids hotels »

JW Marriott Hotel Grand Rapids

4.0 of 5
235 Louis Campau Prom, Grand Rapids, MI 49503
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Ranked #2 of 51 hotels in Grand Rapids
4.5 of 5 stars 163 Reviews
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163 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Concierge lounge(5)
  • Pool area(3)
  • Fitness center(3)
  • Rooms are spacious(3)
Traveller rating
    122
    30
    8
    2
    1
Only show reviews for Family (25) | Couples (56) | Business (56)
Date Rating
elizabethrang
Cincinnati, Ohio
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed 7 February 2012 NEW

The JW Marriott Grand Rapids is housed in a very "cool" building and has super "cool" rooms and public areas. I always enjoy being in GR as I grew up there. I was a little disappointed in the staff: they were very slow answering the phone--I even hung up once because I waited so long, and many seemed a bit... More

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delledge
San Diego
Senior Contributor
38 reviews
71 helpful votes
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

I only had a one-night stay here and that's way too bad. This definitely an upscale hotel with beautiful guest rooms and outstanding public areas. With contemporary appointments throughout, everything was sleek and clean. My purpose for staying was purely business and in January, having access to skyways to get me to the Devos Convention Center and also to the... More

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itrvl4work
Vancouver, Canada
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 21 January 2012

Stayed 2 nights. Location is on the river, close to some great restaurants. The hotel is new, so the interior is nice, has style, and clean! My room had a view of the river, was quite large, and nicely designed. Bathroom nice and big, bed was comfortable. Service was great, valet service excellent, I would call down for my car... More

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Carrie Smith, Manager at JW Marriott Hotel Grand Rapids, responded to this review
25 January 2012

Thank you so much for taking the time to post your review of your enjoyable last stay with us. We are so glad our beautiful hotel and fantastic staff were able to create a memorable stay for you, and we appreciate your patronage. Thanks for choosing the JW Marriott Grand Rapids, and we look forward to seeing you again the... More

Not_the_UGLY_AMERCN
Chicago
Contributor
11 reviews
19 helpful votes
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This is an amazing property-- Service is perfect, the restaurant is excellent, the ambiance is amazing and the view is spectacular besides a tub and shower in every room. Spend a night just for the architecture. Hard to believe such a jewel is hidden here in Grand Rapids, MI Those week in the knees from heights should probably avoid looking... More

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Sene4454
Las Vegas, Nevada
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 15 January 2012

This is an excellent hotel if you are travelling to Grand Rapids.Very efficient staff.Excellent restaurant , however not much choice if you are a vegetarian. Had an opportunity to stay in this hotel for 40 days in the last two months of 2011 and got to know the hotel very well.They gave me access to the Lounge on the 23... More

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michigan007
michigan007
Senior Reviewer
9 reviews
31 helpful votes
4 of 5 stars Reviewed 15 January 2012

It's really a great hotel with a modern/contemporary design. The room was perfect, with comfortable beds, a flat screen tv, and a very large bathroom. It is connected to the Grand Rapids skywalk which is a big plus if you are attending a conference or event at Devos convention center or the Van Andel Arena. My only complaint, and it... More

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virtualGoat
Jacksonville, Florida
Contributor
20 reviews
7 helpful votes
5 of 5 stars Reviewed 13 January 2012

If you like everything to be just perfect, stay at the JW. There is a skywalk that connects to the sorrounding area, so you dont have to be out in the snow all the time. Also, there is a ice rink nearby if you like to skate. More

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ttravelin
Mount Pleasant, Michigan
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 4 January 2012

Speedy and friendly check in. Wonderful lobby area and restaurant. Great rooms. A bit pricey, but well worth it. Bar tender was so personable and suggested a great drink. Every space is very clean. GREAT location which is what it all comes down to! Great hotel, would stay again. Perfect location for Art Prize visitors! More

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hotglassmama
Ann Arbor
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

This hotel's website, www.ilovethejw.com, says it well. I really do love the JW and try to stay there whenever I'm not staying with friends on visits to GR. Rates are higher than most area hotels but you certainly get what you pay for. The rooms are spotless and quite comfortable, we like to choose the city view option so we... More

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Redline325
Chicago, Illinois
Senior Contributor
22 reviews
16 helpful votes
4 of 5 stars Reviewed 29 December 2011

Stayed at the GR JW for one night in late December. Staff went out of their way to be welcoming and helpful, very pleasant welcome to their hotel. I was put up on the Concierge level (23rd floor) Room was tastefully decorated, but not any larger than most average Marriott rooms, the bathroom was actually a bit cramped and not... More

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JW Marriott Hotel Grand Rapids Also Known As

  • Jw Marriott Grand Rapids
  • Marriott Grand Rapids
  • Grand Rapids Marriott
Address: 235 Louis Campau Prom, Grand Rapids, MI 49503

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