Stayed here recently for one night while in town on business. I stayed here based on the Marriot link (I am a SPG supporter but they have no properties in the market). The hotel, while hard to find, was a pleasant surprise. Nice, friendly service at check in (even gave us bottles of water). The room, while nothing fancy, was... More

We stayed here with my son's soccer team and I was surprised at how nice this hotel actually was. This was the first time staying at a SpringHill for us. The rooms are extremely comfortable and much like a studio with a partial divider separating the bedroom from the living room. The room also has a nice wet bar with... More

Check in-pleasant but did not acknowledge rewards status. Employee did not have shirt tucked in. Kind of sloppy. The room was clean. Beds comfortable. Bathroom was fine with good water pressure. Walls are thin. Could hear kids running up and down the hall. Check out. Employee was just arriving from someplace else with another emplyee. Obvious some kind of socializing.... More

I really can't ask for more than what was available at this hotel. Very clean and well-maintained, stylishly appointed rooms with mini-fridges and microwaves in the room, friendly staff, free hot breakfast, kid-friendly, nice pool and hot tub, and free reliable wi-fi ... all for a GREAT price. We stayed with our young son for two nights and were able... More

My wife stayed at this hotel about 18 months ago and had a great time, so we decided to stay here to use a free night we had and take in some local sights. The hotel was fairly new 18 months ago, but looks somewhat run down now. We had problems with the pool being cold, our shower leaking and... More

I booked a meeting through Marriott corporate for this hotel in June. Meeting room was lovely. Every thing went very well. However, as a Gold Rewards member I watch points and nights closely. Took two phone calls, two emails and a return special visit, along with three complaints to Marriott corporate to get my points and nights...two months later. Is... More

We just spent two nights here (the hubby, our 3-year old and myself) to attend a graduation. I picked this property because of the rate, and it exceeded my expectations! First, let's just get this out of the way. It's tricky to find the first time you arrive. You'll read that in other reviews, and it's true. It's behind the... More

This is the M-F business, S-S softball tournament hotel. The rooms were great, fresh, new, and comfortable. Free wireless internet, which I loved. The staff was very friendly. We stayed 4 nights, which is probably unusual for them. Everyone knew who we were after a couple days, and were greeting us by name. Felt a little like a B&B. The... More

Once you get to SpringHill Suites by Marriott Grand Rapids Airport/Southeast you'll find that it is a good place to stay, especially if you are traveling on business and need to be near the airport. It is close to the main east-west road into town and an Interstate exit is very close. The problem is finding the place. You have... More