Country Inn & Suites Grand Rapids (Grand Rapids, MI) - Hotel Reviews

Also Known As:: Country Inn & Suites Grand Rapids Hotel; Country Inn & Suites Grand Rapids Hotel Grand Rapids; Country Inn & Suites Grand Rapids Mi; Country Inn Grand Rapids; Grand Rapids Country Inn; Country Inn And Suites Grand Rapids

Address: 5399 28th St SE, Grand Rapids, MI 49512

Region: United States > Michigan > Kent County > Grand Rapids

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

#8 Family Hotels in Grand Rapids

Price Range: €

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Stay at the Country Inn & Suites Grand Rapids, MI hotel and enjoy convenient amenities, unrivaled customer service and an ideal location. Our hotel features free Wi-Fi, premium cable on flat-screen TVs, indoor pool and all you need to feel right at home. We are located just minutes from Gerald R. Ford International Airport as well as a great variety of museums and top shopping opportunities. Book your reservations at Country Inn & Suites and see what sets us apart from other Grand Rapids hotels. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Olotels, Cheap Tickets, Expedia, Hotwire, Agoda, Priceline and Venere so you can book your Country Inn & Suites Grand Rapids reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

cweld5

Chicago, Illinois

Senior Contributor

41 reviews

41 hotel reviews

Reviews in 31 cities

9 helpful votes

“Older Location”

Reviewed 14 May 2013

This review is mixed between good and bad. I gave it an Average review due to certain standards I deem important BUT it could have been Very Good and maybe even an Excellent if certain issues are addresed. The good: Location in Grand Rapids is tucked away but still close enough to everything you could ask for. Breakfast is your... More

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Doug D

Toledo, Ohio, United States

2 reviews

Reviews in 2 cities

2 helpful votes

“Don't spend your money”

Reviewed 13 May 2013

Very nice hotel, clean and tidy. Check in was easy, check out was easy. Room was dated, fold up bed was dirty and had blood stains on the mattress, I looked for bed bug signs but did not see any, good thing. King bed was not very comfortable, no outlets to plug in your lap top or cell phones to... More

Thank you for submitting your review. We certainly apologize for failing to meet and exceed your expectations during your recent stay. We take the time to listen to your constructive comments so we can continually improve our services. Your suggestions will be used to consider improvements in the future. Thank you again for your valuable feedback and we hope for... More

redhead5876

lansing

“GREAT SERVICE”

Reviewed 7 May 2013

We stay at this hotel whenever we are in Grand Rapids.The staff and manager are so pleasant..feels like home!! my parents also love this hotel and stay when they are visiting..the porch is nice and pool and hot tub clean..close to shopping too!! the service is THE BEST!!

Dear redhead5876, Thank you so much for taking the time to write a review here on TripAdvisor. We are so happy to see that you, as well as your parents, enjoy your stays at our location. I will personally let the entire staff know to keep up the great work! Have a great day! Crissy M. Front Desk Manager 616-977-0909 More

Julka12

Windsor, Canada

1 review

“Great experience”

Reviewed 1 May 2013

We stayed two nights with a group of rooms for a team event. Everything was excellent we even used the breakfast room in the evening to get together. Great staff, nice place. The typical hotel noises were not noticable. We were not bothered by the heating./air conditioner unitor hallway noises, it was very quiet. Enjoyed a good night of rest.... More

Dear Julka12, I am so glad to hear that you enjoyed your stay here at the Country Inn & Suites, and that you utilized our complimentary offerings! We hope to see you, and the team again in the near future! Have a great day! Crissy M. Front Desk Manager 616-977-0909 More

Tracy P

Battle Creek, Michigan, United States

“fun time, just like home...”

Myself and 6 other guest book this hotel 2 times a year for out "girls" weekend scrap booking. We love it and have been coming to this hotel for about 4 years now, great staff, great housekeeping, LOVE the free breakfast. and the cookies and popcorn. LOVE this place

Tracy P, Thank you so much for writings such a nice review about our hotel! We always enjoy your company and can not wait until you ladies stay with us again. Have a great day, Crissy M. Front Office Manager 616-977-0909 More

boilerchris

Senior Reviewer

9 reviews

Reviews in 8 cities

“Good value/fit our needs”

Reviewed 25 April 2013 via mobile

We spent the night with our 3 kids in a King Suite visiting GR for a funeral. The bed was comfortable, the pillows were great, and the room was clean. Breakfast was also the standard, similar to a Hampton Inn or Homewood Suites. Having the free breakfast is always a perk with a family of five. It had everything we... More

Dear Boilerchris, Thank you so much for taking the time to write our establishment a thoughtful review. We just recently have renovated all of our guest rooms, so during your next visit keep that in mind! We are thrilled to see that you enjoyed your stay with us, and you took advantage of our complimentary breakfast! Thank you so much!... More

laurasnerky

Westland, Michigan

“disaster”

Reviewed 25 April 2013

Half of our stay the power was out in half of the hotel,which included the pool/hot tub(it did have a few lights working though.This also meant the elevator wasn't working and we had to huff up and down three flights of stairs multiple times and when it got dark the stairway had only ONE emergency light working(which is a huge... More

Thank you for taking the time to post this review. It is unfortunate when electrical situations like this arise and we take every action to make sure that all guests are affected as little as possible. Also, we are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure we are... More

Rola J

Ann Arbor, Michigan

“Great Place to Stay!”

Reviewed 15 April 2013

We visited this Country Inn as part of our Kids' Easter Break. We were nicely surprised by the value of this establishment. The cleanliness of our room, the pool, the dining room, and all common areas was beyond reproach. The staff members were very friendly and, yet, professional. They went out of their way to help us. They gave us... More

Dear RolaJ, We are so glad to see that you enjoyed your stay with us, and that we exceeded all of your expectations! Thank you so much for your compliments, we truly appreciate all of them. We look forward to seeing you again in September! Thank you, Crissy McDermott Front Desk Manager More

grneyes131

Michigan

Contributor

12 reviews

12 hotel reviews

Reviews in 7 cities

“Nice Getaway”

Was nice to stay over while visiting Grand Rapids with my son, good location, convenient to shopping & highway. Friendly staff, comfortable beds, clean spacious rooms. Stayed here previously when flying to my brothers in Minnesota, has a shuttle to the airport.

Dear grneyes131, Thank you for taking the time to write a review about our hotel! Even the littlest compliments sure do go a long way, and are greatly appreciated. We look forward to seeing you again! Safe Travels, Crissy McDermott Front Desk Manager More

Misty H

1 helpful vote

“Great value”

Reviewed 10 April 2013

Great hotel with a wonder breakfast. We stayed over spring break and the hotel had very low rates. They even offered us a complimentary dinner on the night we arrived. Exceeded our expectations. The staff was friendly and rooms were clean. We had to call and ask where the hotel was located because it was hard to find, but was... More

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Dear Misty H, We are so pleased to see that you enjoyed your stay with us, here at the Country Inn and Suites and that we exceeded your expectations. I ensure you that the next time that you stay with us, it will be just as great! Thank you so much! Sincerely, Crissy McDermott Front Office Manager More

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Country Inn & Suites Grand Rapids Hotel Reviews, Grand Rapids

Country Inn & Suites Grand Rapids

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