The hotel was previously owned by Ferris State Univeristy but has recently been sold to a new invester that is sinking some money into renovations. The hotel is close to Ferris State (about a 3 minute drive) so location is perfect. The rooms are average at best for a Holiday Inn. They are clean and there is plenty of parking.... More

This hotel is overpriced, even when using discount sites like Hotwire. There are limited hotel options in Big Rapids and you get gouged because of it. The building is aging, and the rooms and equipment show it, but the rooms are comfortable and clean. I have stayed multiple times for athletic games at the university and will probably stay again,... More

First off, this hotel was way overpriced. We only chose to stay there because it was the only one in the area with a pool & hot tub open at the time. Plus, Holiday Inns are a well known hotel chain, so we figured it would be worth the money. The pool & hot tub were so disgusting, that we... More

Check in was fast and painless. My room was decently sized and nice and clean. The hotel was quiet at night and I had no noise issues with other guests or the traffic outside. The hotel is a little way off the highway on the main drag into town. Ferris State is right next door. There is a small workout... More

I was booked here by my corporate travel department. The property is way past it's prime with worn out furnishings and peeling wallpaper. I checked in wearing my work gear and got the condescending look of disdain from the kid at the desk The internet kept dropping out making a trip to a local restaurant necessary to file my field... More

This hotel is tucked on a hill adjacent to Ferris State University. It is extremely convenient if you are there for any reason. Price was on par for area hotels. My wife was bummed that breakfast was not provided like others of this chain. There was a Bennigans attached to the hotel which was convenient. We were not able to... More

Had a convention at the Holiday Inn. The Conference facility is very nice, but the ballroom was FREEZING almost the whole time we were there. Made it unpleasant for us to be there. The guest rooms appear to not have been updated in a while. The TV remote was missing the back and was taped over, bed was slightly uncomfortable,... More

Terrible! Dirty carpets, smelly rooms, mouldy bath tub, old, no business center, wrong menu in room service book. Sexual comments on "do not disturb" door hanger. The excuse is always, "we have new owners, they are trying to change things." You know what, i don't care. Will never stay here again. And this is why i usually stay at hiltons.... More

....like back to the 1970's! This place is very dated... needs a total redo. How did this place avoid the huge image remake Holiday Inn did a couple years back? Room had been poorly serviced... empty tissue box... cracker crumbs on and under the desk. No flat screen TV; I'm in hotels 8-10 days a month, can't recall last time... More