The ladies working the desk the day I came to check-in were very polite and helpful, Kelly who worked that night was amazing. I work at a hotel in Chicago and would love to have her on my staff. I asked so many questions and she never acted like I was annoying. GREAT JOB KELLY! The hotel does need a... More

We stayed at this hotel as a last resort. We had failed to make reservations for Labor Day weekend, and literally every hotel in St. Joseph, Stevensville and Benton Harbor were booked up except for this one. I now understand why. The hotel was probably very nice when it was first built but it has not be maintained well. It... More

When the hotel first came into view we thought it might be run down due to the area looking that way. We were pleasantly surprised. The hallways smelled a litttle however, even though the room could use some attention, it was clean and had clean towels and what you would expect in a room. The pool and spa was very... More

They claim to be recently renovated, that is a lie. When we arrived there was no one at the front desk, we waited at least 15 min. before someone showed up. By the way the front doors to the hotel are locked after 11pm, and you must use the intercom to be let in, how safe can this area really... More

My dad and step-mom were competing in the triathlon that takes place in Benton Harbor every year. We went to this hotel for a while to hang out with them after the race, they stayed there, I did not (I had a reservation, but cancelled). The room was okay, nothing special, but what do you expect at the price? The... More

Grossly Dirty, False Advertising, Nightmare Galore! The internet ad read “A total renovation of this property was completed in April 2012.” This is not true!...unless you mean the outside of the building was painted. To our dismay, we found everything disgustingly filthy. Upon entering their so-called suite (which is merely two adjoining rooms), we were in a state of horror!... More

I don't care how cheap the hotel is, I would never book there again. Dirty sheets. Carpet is dirty. Bathroom is gross with spots on towels. Breakfast, if you could call it that, was cereal and donuts. Don't wast you money. Spend a little more and go somewhere else.

My stay was from June 30 to July 2, 2012 with family. After reading the reviews, we were very reluctant to stay in this hotel. Since we were looking for a not too expensive place to visit Benton Harbor, I took a chance. Yes, we were disappointed but it is not as bad as some people have written. Our room... More

We did not have too much choice. All other places in the past 50 miles were booked up because of some mud wrestling tournament or something. We booked the place without seeing it as we traveled down the road at 1AM. The Positive. This is not a bad place. Dated -- yes. It used to be a Howard Johnson. But... More