Recently had my second stay at this hotel. The front desk staff are all friendly and helpful. The rooms are large and well appointed. The living area includes a sofa bed and kitchen. Located within 2 blocks of the UMass Hospital complex, it's ideal for visitors who are in Worcester for any reason but esp those with some hospital connection.... More

As a Marriott Gold Member, I have higher expectations - Residence Inn's are usually consistent. This Resident Inn is tired and needs a bit of a face lift. As part of my profile, I always ask for extra towels and extra pillows. Neither were provided. We were meeting up with family and friends at the hotel for a Graduation. The... More

We were in Worcester for my mother's 80th birthday celebration and rented one 2-bedroom suite and two 1-bedrooms suites. The catering staff did a good job setting up the meeting room for the party and they were very nice. The front desk is another story. Though not out-and-out rude, it's obvious you're bothering them if you have any problems or... More

we were in worcester because of a family member's stay at umass university hospital - i imagine most people who stay at this hotel are there for that reason - and of course sometimes it's not exactly 'vacation' mode - but the hotel will lessen your stress! we had a 2 bedroom, 2 bath and it was perfect for our... More

My first time in this hotel and I'll return without hesitation. The room was very big with everything you need: bath amenities, king-size bed, couch, kitchenette, etc. The reception was friendly and quick, the hotel has plenty of parking, even if you return late at night, and I found everything very clean. While not centrally located, you are next to... More

I recently stayed at the Residence Inn for 5 days while visiting Becker College in Worcester. The hotel was similar to all Residence Inn's with the exception that this one had all inside corridors which I prefer. The room was comfortable as was the bed. The small kitchen area and living room make the stay more comfortable. I especially like... More

Being a Merriott frequent flyer and needing a place near the hospital for a few days I chose this Residence Inn. Checked in on a Sunday afternoon, appeared my check in was interrupting a staff meeting- sorry folks. Nicely laid out room on the top floor with an exceedlingly loud heater inches from the bed. Workout room- adequate but really... More

Just loved it! For the same price as a regular hotel room elsewhere we had a modern, 1 BR suite with a king bed and separate living area with another TV, couch, chair, table, fully stocked kitchen and desk. The rooms are modern and bright and comfortable. Hotel lobby is comfortable -- has a pool table and space to hang... More

It's a fairy large hotel, I think, but it was very quiet and spacious, very nicely decorated, with a larger-than-usual sitting area, kitchen and dining table, two windows, large TV, large bathroom. Large breakfast with many choices, nice seating area for eating. I was very pleased.