The lobby, activity room, and pool all were clean BUT the room did not feel clean, it was tidy but something didn't add up. On day two my husband killed a roach in the bathroom. Needless to say my husband, children and I checked out and cut our week long vacation short. They offered to move us down the hall...
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We take criticism and feedback from our guests very seriously. Our goal is to provide the highest quality service possible, from Front Desk to Housekeeping to Maintenance. Our housekeeping staff is very experienced with little turnover. As you can see from the majority of our reviews, we are well known for the cleanliness of our rooms.
The Holly Tree Resort...
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