We were headed to Amherst MA during graduation weekend. We were looking for a room for Friday night only and chose the econo lodge in West Springfield about a half hour from Amherst. We were checked in and given a second floor room (no elevator). The room appeared to be clean but the toilet seat had a large crack in... More

After driving 2000 miles across the country. This was the worst place i have ever stayed in my entire hotel/motel experience. Must have taken a year off my life checking my car every few minutes. Staff was excellent rooms are excellent. Just beware. Had to call police dispatch 2/3 exhausted and miserable.

This was a really pleasant surprise-I just wanted a quiet and undisturbed few days away from the house- and I got exactly that. A Clean room with a fridge and microwave with wifi that works very well. I was not disturbed by any pesky housekeepers- or management- I could sleep in - walk down the street for a drink or... More

I stayed here a few years ago when I went to the Big E. The rooms were okay; fine for the price. My daughter goes to college in the area and we went to pick her up for Christmas break. We just wanted a place to lay our heads, nothing fancy, so we could get on the road early. I... More

I stayed at this facility previously; and just recently I stayed and there have been considerable improvements. The staff was surprisingly eager and cheerful to check me in. The room I had was comfortable, and (most importantly) spotless. I commend the housekeeping on keeping the rooms at this level of cleanliness. Breakfast was more than adequate; there was an assortment... More

"The room we stayed in smelled musty" That also describes our room, but the worst part of our experience was the surly, angry and abrasive staff folks we dealt with. All of whom refused to give us their names. Do yourself as favor: avoid this place.

Not horrible by any means, but we wouldn't stay there again. 5 couples were traveling together and they did allow us to use their small lobby to play a game in the evening and shared birthday cupcakes with us. But the breakfast was not very good - only rolls, bagels, toast, coffee and juice and the worst part was one... More

I booked this hotel last minute, as we decided to go to Big E, The place is run down, needs some updates, the bathroom was very small, not much water pressure in the shower, the blow dryer didnt work, My husband went to front desk and ask to borrow one they said didnt have any. When I checked out again... More

My wife and I were staying for one night and we chose the "nicer" $120 non-smoking room. When I checked in, the girl behind the counter was chatting with the people in front of me. They had finished checking in and were just chatting. Even though I was obviously waiting, she just kept talking to them about nothing important for... More