The place that I usually stay was sold out so I stopped in at the Residence. More than I am used to paying, but it was well worth it. My room had a fireplace!! I have never seen that before. The place was spotless and the service was wonderful. I stayed for 2 nights with my dog. Breakfast was good.... More

This place is a beautiful residence inn with all the amenities one can ask for. If you need a room with stove, refridgerators, couches, flat screen televsions, very clean rooms, washer and dryers at end of the hall, very hospitable staff, clean pool and jacuzzi, volley ball court in front, very comfortable: beds, sheets, and comforters. The rooms are very... More

The staff is extremely friendly and helpful! I enjoy the roominess of the suites and the prices are very reasonable. The building seems a little worn, but everything is clean. The complimentary breakfast is really quite nice. They also have a social hour in the afternoon, which is a very nice feature.

Excellent hotel with great staff and huge rooms. Plenty of parking and open space. Hotel was clean, safe and well-maintained. A little off a busy road but it was totally quiet and I would definitely come back.

Stayed here for one night recently, while visiting someone at Baystate Medical Center (about 3 miles away). Room was comfortable and clean, with a gas fireplace (a touch we were not expecting, and that my wife loved!). Since this was a short stay, we didn't get to try the pool or hot tub, but we did have breakfast, which consisted... More

The hotel is situated in a good area, off of Route 5, but far enough down Border Way where you don't hear traffic from Rte 5, (although, depending on your room, you may hear noise from the Mass Turnpike in the rear of the bldg). The rooms are spacious, with refrig with ice maker, 2 burner stovetop, microwave, coffeemaker, sink... More

We moved here from another hotel because of the price. Boy, were we pleasantly surprised! We wished we stayed here the whole time. Clean room. Nice kitchenette that we would've used if we were here longer. Great variety for breakfast. Wonderful staff!! Will stay here again! Thank you!

I stay here alot for work.....The place is clean and rooms are roomy, but what makes me come back are the people.....everyone is helpful and Tammy ( manager) is always a friendly smile on the property.

A few things made this stay less than perfect: we had to take a 4th fl room even with ground floor request, the AC/Heat unit cycled noisily all night, and housekeeping service was lax (I had to ask for fresh towels, coffee and toiletries two days in a row after room was "cleaned"). The studio apt. was roomy, comfortable, beautifully... More