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Harbor Hotel Provincetown

3.0 of 5
698 Commercial Street, Route 6A & Snail Road, Provincetown, MA 02657 (Formerly The Cape Inn)
Hotel amenities
Harbor Hotel Provincetown
Ranked #6 of 12 hotels in Provincetown
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177 reviews from our community

Traveller rating
    43
    67
    39
    19
    9
See reviews for
Families
44
 
Couples
71
 
Solo
9
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Boston
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

My partner and I took advantage of low-price room reservations for a weekend getaway in Provincetown. They have a late check-in, and knowing we were getting in late, they told us the would be there to check us in. They also have a box where you can pick up your keys if you check in after-hours. The rooms are beautiful... More

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Worcester, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

It was very quiet during winter but we had a comfortable stay for our anniversary getaway. Room was clean and We will return to live in one of the rooms facing the ocean. They are closed during the winter.

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I was so impressed by the customer service I received from the Harbor Hotel. The management handled two large blocks of rooms at the same time with apparent ease and did everything they could to accommodate my needs, even though I had to change my reservation a number of times! The rooms are large, clean, and updated, everything you need... More

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chatham,ma
1 review
5 of 5 stars Reviewed 8 May 2013

I was at the Harbor Hotel during the blizzard in February. I do an early morning radio program called American Pie on WOMR-FM in Provincetown on Saturday Mornings. I went to Provincetown so as to be able to do my show if the snow was too high to drive down from Chatham.. We had a power outage and it snowed... More

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Review collected in partnership with this hotel

HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review
16 May 2013

It certainly seemed like that storm was never going to let up! We’re so glad that you were able to come to the Harbor Hotel Provincetown and experience the exceptional service levels our staff strives to provide. It was our pleasure to have you here as a guest and we hope we can be of service to you again in... More

Cambridge
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Before the summer rates kick in, I recommend a visit... You can re-connect with the sea for a reasonable fee, in a room that is right on the beach (ok, it is technically across the street, but visually right outside your bedroom). Drinking coffee in bed, feeling like you are on a cruise ship balcony ( but without the noro... More

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See 2 more reviews by GoGoGoGoGirl for Provincetown
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review
16 May 2013

We thank you for the beautiful picture you have verbally painted for us and for future guests on the experience that the Provincetown area can provide. You are correct; walking or biking into town gives one the opportunity to fully appreciate the beauty and character of the downtown area. We’re very happy to hear that our staff created a memorable... More

MA
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 May 2013

Be careful what room you book as the website does not represent all rooms. 1st room - rug filthy, bathroom sink leaked leaving a huge puddle on counter and dripping on floor, tub grout old and pulled, sliding door didn't close all the way letting lots of cold air in. Front desk was really great, very helpful, let us change... More

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See 6 more reviews by WeTravelAlot1 for Provincetown
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review
16 May 2013

It is disappointing to learn that your recent stay with us was not at all what we expect for our guests. We do appreciate the fact that you reached out to us and allowed us to provide you with accommodations more to your liking, but knowing that you were inconvenienced several times during the early morning hours is concerning. Please... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 28 April 2013

Just visited Harbor Hotel to review for a British newspaper. Don't usually go on Tripadvisor because my visits are announced, but I feel compelled to this time. Love the look of the place, and the fabulous position across from the beach - it would be a shame not to book a room overlooking the bay. The rooms are simple but... More

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HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review
30 April 2013

The Harbor Hotel Provincetown is fortunate to be positioned in a truly scenic waterfront location and we are so pleased that you found an appreciation for the beautiful views. Our staff is committed to taking care of our guests, so we are delighted to read that during your stay with us, all you needed to do was relax. Thank you... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 April 2013 via mobile

Had a tough time trying to make a reservations and was told that they would charge my credit card on the same day as made reservation and originally quoted one Price but once we arrived we had a different amount charged. We are not expecting to pay at check in since they took my credit card number of the phone... More

Was this review helpful? Yes 1
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review
30 April 2013

We do apologize if there was any confusion as to when you would be charged for your room. When reserving a room, your credit card is only used to guarantee your reservation and nothing is charged until you have checked in to the hotel. It is also disappointing to learn that your accommodations were not as you had expected and... More

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Springfield, Massachusetts
1 review
5 of 5 stars Reviewed 21 April 2013

We stayed for two nights while visiting family. Our room which faced the bay was absolutely immaculate! The bathroom was spotless as well as the beds, and floors. The staff were pleasant, friendly, and accommodating. Don't let the outside fool you; inside you will find a fresh new lobby, restaurant and bar. The first day after traveling we just wanted... More

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HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review
30 April 2013

We’re thrilled to hear that your recent stay at the Harbor Hotel Provincetown was so enjoyable and we hope your visit with family was too! Our fire-pit area is such a welcoming place in the evening to get together with friends or even make new ones, and our quiet location gives our guests just the break they need after a... More

Norwich, CT
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 April 2013

We stayed in the back building, one entrance had boards on the window and door. The hallways are very creepy, not very clean. The room we stayed in the carpet was stained in alot of places. It seemed to be an updated room. The carpet could not have been vacuumed before we arrived because there were papers on the floor.

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See 3 more reviews by Harry C for Provincetown
HarborHotel, General Manager at Harbor Hotel Provincetown, responded to this review
22 April 2013

Thank you for taking the time to reach out to us in regard to your recent stay at our hotel. Please be assured that the issues you have mentioned will be addressed with the proper staff members, as it is our goal to provide our guests with an exceptional experience. It would have been our pleasure to address any of... More

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View all 12 hotels in Provincetown, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Fire pits(11)
  • Very friendly(5)
  • Continental breakfast(3)

Additional Information about Harbor Hotel Provincetown

Address: 698 Commercial Street, Route 6A & Snail Road, Provincetown, MA 02657 (Formerly The Cape Inn)
Region: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 12 hotels in Provincetown
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A new name. A new look. Under new ownership and management, the Harbor Hotel Provincetown (formerly the Cape Inn Resort) has meticulously and extensively renovated our facility for the sleek and stylish ambiance you come to expect of a Cape Cod National SeaShore hotel. Please join us as we welcome the 2011 Season with a fresh, new look and exceptional service. ... more   less 
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Also Known As:
Cape Hotel Provincetown
The Cape Hotel

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Harbor Hotel Provincetown
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