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All 3 Northampton hotels

Quality Inn & Suites

2.0 of 5
117 Conz Street, Northampton, MA 01060
Hotel amenities
Quality Inn & Suites
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Ranked #2 of 3 hotels in Northampton
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121 reviews from our community

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Date Rating
Orlando, Florida
Top Contributor
61 reviews 61 reviews
56 hotel reviews
Reviews in 49 cities Reviews in 49 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 10 June 2013

I stayed at this property based solely on the recent TripAdvisor review and ratings, I wish I would have done a bit more research into other options. I paid $159.00, definitely not worth anywhere near that rate. The front desk staff was nice, good people working here but sadly the rooms are not up to par. I had too large... More

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Cherryville, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 May 2013

This Quality Inn really is one of quality. Room is good sized, and very clean and well appointed. Desk staff was very friendly - she even recommended an excellent Chinese restaurant. Hotel is located very close to the Interstate - but not so close that you hear the traffic. Northampton is a college town, so there are many nice restaurants... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
25 May 2013

Thank you for reviewing our hotel. It is always nice to hear when our guests experience a positive stay. Your comments will be shared with the entire staff. We hope to see you again in the future. Sincerely, Shane McGuire General Manager More

Cortland, New York
Top Contributor
52 reviews 52 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 17 May 2013

Friendly, cooperative staff. Nice clean room. Pool area was also nice and clean. Convenient to the downtown area and DIVA's Night Club. The breakfast was very decent, also. We were there 3 days and the housekeepers kept our room spotless :) .

Review collected in partnership with this hotel

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MA181, General Manager at Quality Inn & Suites, responded to this review
25 May 2013

Thank you for reviewing our hotel. We are pleased that your stay was so pleasant. Your comments are great encouragement that we are on the correct path. Sincerely, Shane McGuire General Manager More

Lynnfield, Massachusetts
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 May 2013

An older Motel with outside entrance, park your car right by your door, etc. However, the Staff is very updated and very knowledgeable about the area, and extremely helpful. The room itself was very updated, and QUIET. It had a microwave and refrigerator. The only drawback was the indoor swimming pool. It was cold, and you had to go thru... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
23 May 2013

Thank you for your comments about your recent stay at our hotel. It is very nice to hear that the staff exceed your expectations. We have made lots of updates to our rooms this past year and we have even more planned. I hope that you will be able to see them first hand on your next stay. Thanks again,... More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Vanessa checked us in and was by far the nicest hotel employee I have ever encountered in my many travels. She was welcoming, knowledgable, and most importantly she was patient. We started in a corner room with an outside entrance and the Internet wasn't working well. We spoke with the hotels Internet customer assistance hotline which I found to be... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
23 May 2013

Thank you so much for taking the time to review our hotel. I am pleased to hear that the staff was able to help you during your stay. We are very fortunate to have a great team that really cares about our guests. We wanted to let you know that we have spoken to the housekeeping department to have them... More

Elkins Park, Pennsylvania
1 review
5 of 5 stars Reviewed 15 April 2013

This motel is one of the nicer we have stayed in over the last year. The front desk staff was excellent. Very friendly and offered a free upgrade to us knowing that we had had a stressful trip. The room was very clean and very comfortable. The price was very reasonable. We would definitely stay here again!

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Needham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 April 2013

The motel is a little older on the outside, but my room was clean and fresh with all the amenities that I wanted and more. The room included a refrigerator and microwave. I was happy it had a hair dryer and, most importantly, strong and easy to use WiFi. This an old-fashioned motel with exterior doors, but up-to-date by having... More

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See 2 more reviews by Charva9000 for Northampton
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 16 March 2013 via mobile

The front desk was friendly, welcoming, and professional. Our room wasn't ready at check in so they gave us an upgrade to a newer room without us having a chance to express disappointment. The quality of the furnishings and general appearance of the room were good for the price point. (The only caveat here is we were in a newer... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
17 March 2013

Dear H2OToGo, Thank you so much for taking the time to write a response. I am very happy to hear we were able to exceed your expectations. If you do stay with us again and choose an exterior room, i would like to let you know they have undergone renovations the past year and there is still more to come!... More

River Vale, New Jersey, United States
1 review
4 of 5 stars Reviewed 10 March 2013

The room was nice and clean. The tub and shower were good. Refrigerator and Microwave in the room. The hot breakfast was good. The staff was helpful and friendly. I wish there was an indoor corridor entrance to the rooms instead of having to enter from the outside (motel style) but thankfully the weather wasn't bad. The value for the... More

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East Lyme, Connecticut
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 8 March 2013

This is a budget hotel and our expectations were therefore limited: a comfortable, clean room and a decent night's sleep. Unfortunately our expectations were not met in respect of the latter. Guests in adjacent rooms considered it acceptable to switch on their TV and continue to make a significant amount of noise on returning to their room after 1.30 a.m.... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
17 March 2013

Dear BigBootsG, Thank you for taking the time to write a review. While i am glad you enjoyed our accommodations, i am very sorry to hear that your stay was not everything you expected. If you have the opportunity, please contact me directly so i can gather more information regarding your stay. Sincerely, Shane McGuire More

 
 
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Hotel
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn
Address: 117 Conz Street, Northampton, MA 01060
Region: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Northampton
Price Range: €€
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
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