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Sheraton Needham Hotel

3.5 of 5
100 Cabot Street, Needham, MA 02494
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Sheraton Needham Hotel
Ranked #1 of 1 hotels in Needham
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44 reviews from our community

    Trip type
Traveller rating
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    10
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Date Rating
Orange County, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2013 NEW

Located in the heart of Needham's Truck Rental and Antenna District, this is not my first pick but the company sent me here due to the rate. If you're paranoid about antennas or microwaves, this is not the place for you. Sleep is mediocre - it appears that the a/c only works "auto", not the white-noise constant-fan setting that some... More

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London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Stayed for one night on Business, could have stayed longer. The rooms were spacious and comfortable, the bed was fantastic and all in all very clean. The free shuttle service in the local area was very helpful and booked through the Hotel Reception. My stay here was brief, so I didn’t get a chance to try out the food or... More

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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Stayed as Hotel is near the company HQ - note - its a good 40 mins drive to the city / Airport. Free shuttle in the local area is very useful Recently renovated - rooms spacious, beds fantastic ( Sheraton Sweet Sleeper), gym has all the basic's, running track nearby along the Charles River. Stayed twice in the last month... More

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Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

I stayed the hotel for one night, but i could stay longer :-) The service was great and i got everything i requested. Also found some time for swimming. Fitness room also fine. The room is great for business staying.

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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 May 2013

This is what I liked... great croissants, awesome shuttle driver (Ernie) and attentive conference service manager (Lily). Was here for a training session for three nights; the breakfasts were good, especially the croissants! Was fast in responding when the temperature was too cold (Adjusted quickly) and when internet bandwidth seemed slow in the morning (for the last day only) and... More

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Gurki S, General Manager at Sheraton Needham Hotel, responded to this review
15 May 2013

Dear Guest, What a great story, thank you for sharing. I have recognized Ernie for his personalized service and shared your feedback with all our associates as an example on how to personalize their every interaction with all our guests. Regards, Gurki More

Somerton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

This hotel I used for a business trip of 4 days. Comfortable and good service. Good restaurant. If you do stay make sure you sample the Breakfast Croissants - they are superb! The shuttle was also very good service.

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Gurki S, General Manager at Sheraton Needham Hotel, responded to this review
15 May 2013

Hello Sandy, Thank you for your feedback. The culinary team was ecstatic to hear that the croissants are a hit. We make them fresh every morning and I personally am a big fan of them as well. Regards, Gurki More

New York City, New York
1 review
4 of 5 stars Reviewed 10 May 2013

We especially appreciated the personal service of Anne Engel. The service in the breakfast room was excellent. The waitress went out of her way to make things good for a large family party. We visit often in the area and are glad to have this place to stay. It's quiet -- off the main roads.

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Gurki S, General Manager at Sheraton Needham Hotel, responded to this review
15 May 2013

Dear Alison, Thank you for your favorable review. Anne does a great job in following up on special requests and goes out of her way to personalize the guest experience and sounds like you had a similar positive interaction with another associate in the Link Cafe. I hope you will keep selecting us as your hotel of choice and I... More

Orland Park, Illinois
1 review
5 of 5 stars Reviewed 10 May 2013

I have been here for 3 weeks now and the rooms and service have been consistently excellent. The staff is exceptionally friendly and helpful. Ernie, the shuttle driver, is a wealth of information about local restaurants and activities. He goes above and beyond in making sure guests feel appreciated and cared for.

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Gurki S, General Manager at Sheraton Needham Hotel, responded to this review
15 May 2013

Dear John, Sounds like you are enjoying your stay with us. Ernie is truly the ambassador of Sheraton Needham and does a great job of representing us. Our complimentary shuttle service is a great convenience to all our guest but Ernie’s customer service and professionalism definitely enhances the experience. if there is anything I can assist with please do not... More

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 10 May 2013

I have been coming to this hotel for years and have enjoyed my stay every time. The front desk staff including Ellie and Jacob are fantastic and really make you feel welcome. The bar staff is great including Cheryl and the new people. And they have a driver that will take you are to local shopping and restaurants. His name... More

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Gurki S, General Manager at Sheraton Needham Hotel, responded to this review
15 May 2013

Hi Dave, Thank you for your loyalty to the hotel and thank you for acknowledging Ellie, Jacob, Cheryl & Ernie for their exemplary & personalized service. I am indeed luck to have a great team of associates who are always trying to meet if not exceed guest expectations. I hope to see you back soon. Regards, Gurki More

Rio de Janeiro
Top Contributor
84 reviews 84 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 8 May 2013

This tired property is located in an obscure location in the midst of an light industrial park. Even a GPS has trouble finding it, which should be a warning. The staff are uncaring and indolent, the rooms are adequate but not really clean, and they actually have the temerity to charge for parking when there is space all around. Nothing... More

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Gurki S, General Manager at Sheraton Needham Hotel, responded to this review
13 May 2013

Dear Guest, I would like the opportunity to personally speak with you to better understand your perspective. My e-mail address is gurkirat.singh@sheraton.com and I look forward to speaking with you. Regards, Gurki More

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Additional Information about Sheraton Needham Hotel

Also Known As:
Sheraton Needham
Needham Sheraton
Address: 100 Cabot Street, Needham, MA 02494
Phone Number:
Region: United States > Massachusetts > Needham
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Needham
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 
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Sheraton Needham Hotel
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