Attended a conference at the Cramwell Resort during days when the weather was extremely uncooperative, however the Management and Staff went above and beyond and beyond that to make people fell comfortable and accomodated. I arrived later at night and was greeted at the Front Desk and arrived at my room that was absolutely beautiful Great windows that look out... More

We stopped on a whim to see if a room would be available for an evening or two. We were greeted by Jessica at the front desk who simply could not have been kinder, any more friendly, or more professional! She was able to accommodate us in in Suite 304 at a very fair price. We dropped our luggage in... More

Very pretty, we stayed in the Carriage house which we liked more than the mansion rooms. very scenic.... good staff, excellent food for our functions- meetings. Very New England will be a great girls weekend destination

My shower did not work, someone came to fix it (had to wait a few hours for someone to be available to do this, as apparently there was no one on call, when I called), and they cut themselves in the bathroom. No one came to clean up the mess. Had to shower in that room -completely unsanitary. Also our... More

I love to play golf and my wife doesn't which really limits me from playing golf very much on vacation. Then we found Cranwell. What a find. I played golf on their beautiful course and my wife enjoyed the spa. It was perfect. The suite was great. The service outstanding. We had some dietary restrictions and the staff were extremely... More

I spent 4 days here with my husbands Yale 50th pre reunion. it was a wonderful idea, about 80 of us there. Although in the high season the prices are pretty hefty, the off season is very reasonable. The area is glorious, Norman Rockwell museum and Edith Wharton's residence The Mount, both worth a visit. The food here was very,... More

Cranwell Resort and Spa was our choice for a Mother's day pampering visit to the Berkshires. Though we were going to a friend's birthday party on Saturday, and though the weather was pretty awful that weekend, we had a wonderful time at this established resort in Lenox, Mass. We arrived Friday evening, after some car trouble that caused us to... More

The best part of our stay at Cranwell's was the lovely breakfast in the gorgeous dining room in the mansion. Most rooms are in newly built complexes that surround the mansion-they have little charm, but are very spacious & modern. We were surprised by the almost total absence of service. Granted we were there in April, but they were clearly... More

Great location, spa, hotel, food, amenities -very comfortable beds. Spa outstanding. Nice fitness room and pool. A few glitches: wake up call at 5 am that was not requested; booked room for 3 people but room was stocked for two - robes, towels, coffee mugs; asked for more tea, got creamer - called back for tea and got more creamer;... More