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D. Hotel & Suites

1 Country Club Road, Holyoke, MA 01040 (Formerly Country Inn & Suites Holyoke)
Hotel amenities
D. Hotel & Suites
Ranked #3 of 5 hotels in Holyoke
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74 reviews from our community

    Trip type
Traveller rating
    20
    19
    15
    13
    7
Date Rating
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 11 May 2013 via mobile

Reserved 2 rooms and requested adjoining, they weren't. Requested near the pool for the grandchildren, the rooms weren't even on the same floor as the pool! I'm paying for asking sized suite and have a sofa bed for the grandchildren, but there are no pillows or blankets for them, I ask for these items and 2 hours later, none. Call... More

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Kevin O, Guest Relations Manager at D. Hotel & Suites, responded to this review
12 May 2013

We are very sorry. All your points are valid and as the team that just purchased the hotel (3 weeks ago) we are clearly aware that these things need to change. Would you allow us to offer you a free night next time you are in the area? We are in the process of doing a 100% renovation to include... More

Chappaqua, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 March 2013

We stayed here for two nights for a championship ski event, and our stay was very good. The rooms were great. We had a suite and it was very spacious and comfortable. It had a living room area with a sleeper sofa, a big bathroom, and a separate bedroom. It had a mini-fridge, and 2 televisions. The rooms were great... More

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Somerville, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 March 2013

Had a very enjoyable stay here in September 2012 while attending some friends' wedding. Our room was a huge King suite, with 2 flat screen TVs in adjourning rooms. In one room there was a comfy couch to watch TV on, the other TV was in the bedroom. Bathroom had a very nice tub, which I greatly enjoyed. The bed... More

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Merrimack, New Hampshire
Top Contributor
69 reviews 69 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 20 November 2012

The rate is very competitive for the area, so I guess there needs to be a trade off. That said, the rooms are quite tired. Please don't mistake that statement for dirty. Everything is quite clean, but the proximity to interstates and a major university say it's a lot of wear and tear and daily turnover. The staff is great,... More

Was this review helpful? Yes 1
NJ
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 16 November 2012

We stayed there recently while attending a lacrosse tournament at UMass, Amherst. We booked on Expedia (never again), and then needed an extra night because of Hurricane Sandy. We called the hotel directly for the extra night and explained the circumstances. They were BEYOND accommodating, even found a one bedroom suite available for the first night. Unfortunately it was so... More

Was this review helpful? Yes 1
New Jersey
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 November 2012

Stayed here one Saturday night with my husband & son. Beds were very comfortable and we slept well. The comforters need an update but the room was fine, otherwise. The price can't be beat & the staff was friendly. The breakfast was good, we had french toast, muffins, & juice. Like others have said, they could use more tables though.... More

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Montreal, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 November 2012 via mobile

I liked thi hotel. Not the nicest nor the cleaniest ( or perhaps they just need to update carpet and blankets in the rooms). But this is an excellent place for the price and they are efficent and nice. I do recommend it

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Rodman, New York
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 October 2012

Went here on a weekend trip to the Basketball Hall of Fame and Yankee Candle. Great centralized location. Hotel room was very sizeable, plenty of space for a family of 4. The carpet was definately worn and a little stained, and the breakfast room could have used some more tables but otherwise we had a great stay. The beds were... More

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Massachusetts, USA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 27 September 2012

Clean room, but a little worn. Wallpaper peeling on wall in bedroom and bathroom. Otherwise very clean, and reception staff very friendly and welcoming. Breakfast was good, this day we were offered French Toast with maple syrup. Plus muffins,coffee, orange juice, toast, oatmeal, etc. Plenty of parking available, the breakfast area is small, can get crowded, the hotel has a... More

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Springfield, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 September 2012

We had many family members and friends stay here for a wedding over Labor Day weekend. The staff was friendly and accommodating. Our suite was clean, comfortable, and very quiet even though the hotel was full. They made sure that I had a room that allowed me to be comfortable with my disability. There was a nice variety of food... More

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Additional Information about D. Hotel & Suites

Also Known As:
Country Inn & Suites Holyoke Hotel Holyoke
Country Inn & Suites Holyoke Hotel
Country Inn And Suites Holyoke
Country Inn Holyoke
Holyoke Country Inn
Address: 1 Country Club Road, Holyoke, MA 01040 (Formerly Country Inn & Suites Holyoke)
Region: United States > Massachusetts > Holyoke
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Holyoke
Price Range: €€
Official Description (provided by the hotel):
The D. Hotel, offers everything you need for a comfortable stay. Whether you’re here on business, visiting the area colleges and universities, attending a wedding or just exploring the beautiful Pioneer Valley, our wide variety of luxury guest rooms, including our romantic bridal suites, can accommodate even the most discriminating traveler. Every room in the D. Hotel is immaculate and designed for maximum comfort and convenience. Take advantage of our central location and count on warm, personalized service 24 hours a day. ... more   less 
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