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Residence Inn Boston Framingham

3.0 of 5
400 Staples Dr., Framingham, MA 01702
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Residence Inn Boston Framingham
Ranked #3 of 7 hotels in Framingham
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70 reviews from our community

    Trip type
Traveller rating
    15
    32
    15
    5
    3
Date Rating
Silver Spring, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 7 May 2013

Recently my wife and i stayed here while visiting family in the area. My wife selected the Residence Inn here as it was priced right and it offered more room that the standard hotel room. It's location is a little unusual in that it is way in the back of an industrial business park type area down a side road... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
10 May 2013

Thank you for taken the time in completing a review. I will certainly let the staff know that they provided the service that you deserve. We strive to exceed our guests’ expectation and it is glorifying to know that we are accomplishing our goals. Again, thank you for your time and I look forward having you stay with us in... More

Puerto Rico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 April 2013

This was a trip with 8 persons(2 rooms) so the possibility of a mishap was always latent. On the contrary the hotel was perfect for those type of activities. The rooms are big , comfortablel and the complimentary breakfast very good. The employees always eager to assist you. I highly reccomend it. Norberto From Puerto Rico

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
29 April 2013

Thank you so much for writing a review. I appreciate the kind words and will pass this along to my staff. We strive to do our best in providing the service that our guests deserve. Again thank you for taking the time in completing a review. More

Knoxville, Tennessee
Top Contributor
111 reviews 111 reviews
21 hotel reviews
Reviews in 43 cities Reviews in 43 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 13 April 2013

This is a clean hotel with a friendly staff. Breakfast is decent with sufficient choices. The rooms are basically furnished. I didn’t like the AC vent blowing on my face in the bed all night with no way to redirect it. The AC unit was also loud every time it turned on. Overall a decent place but I have stayed... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
29 April 2013

Thank you for taking the time to write a review. I am glad that you enjoyed your stay with us. I will certainly have my engineer take a look at the vent in that room. I hope to see you again soon and again thank you so much for your kind comments. More

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 April 2013

My expectations are generally low with Residence Inns in remote areas but I had to drop a note about this spot. Really friendly staff there- everyone was always smiling and helpful. Clean and up to date rooms. One mental note I meant was when I went to grab a towel and anticipated the scratchy material I have come to know... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
7 April 2013

Thanks you for taking the time writing a response. I will certainly let my staff know of your kind words. We strive to exceed expectations that all out guest deserve. Its comments like yours that let us know that we have accomplished this goal. Again thank you and I look forward having you stay with us in the future. More

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 March 2013 via mobile

If you've stayed at any hotel built for the business traveler, then you can pretty much describe them all. There is nothing about this RI that makes it stand above any other. First of all, it is clean. It is a couple of years away from a refresh, but I hope the owners are planning on it. Now for areas... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
7 April 2013

Thank you for taking the time and writing a review. Its comments like you’re that help us improve our selves. Yes, we are going to be updating all our guestrooms in the beginning of next year which is very exciting. Again, thank you and i hope to see you in the future. More

Boston, Massachusetts
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 20 February 2013

In 99 out of 100 ways, this was a completely typical stay. But that last one has me puzzled: the bed pillows are all square-- like, the size and shape of a throw pillow. Maybe I have a big head (OK, I know I have a big head), but when I went to put my head down on the pillows... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
22 February 2013

Thank you for taking the time to complete a review, my apologies for the issue with our pillows. We are currently changing our pillow to a larger size to better accommodate our guests. Comments like yours helps us improve guest experience here and this is greatly appreciated. We hope to see you soon! More

Bethesda, Maryland
Top Contributor
70 reviews 70 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 16 February 2013 via mobile

Comfortable, clean suite. Nice exercise facility. Friendly, helpful staff. Heater blew a bit loud for my taste, but that is really getting picky. Breakfast buffet was not great, but about what one expects. After staying in a lot of European hotels it reminded me that an average hotel in the US is simply not as nice for breakfast as an... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
18 February 2013

Thank you for taking the time out of your busy schedule and completing a review. I am glad we could be of service to you. Again, I do appreciate your kind words. More

Nottingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 January 2013

This is a good business base if you are staying more than 2 or 3 days, however a car is a must have if you are staying here! The rooms are well appointed and have good facilities. the kitchenette is great and has everything you need. The beds are comfortable with good linen . Bathrooms a little tried nut clean... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
18 February 2013

Thank you for taking the time and completing a review. I am glad that we were able to provide you the services to make your stay a comfortable one. I will certainly look into market and again thank you for your time. More

South Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 January 2013

We've stayed here many times, as we have family in the area. The staff is friendly and efficient. The rooms are great. We like the separate bedroom. Great breakfast buffet, flat screen tvs in the bedroom and sitting area, free wifi. Have previously used the wonderful heated pool and the fitness room, no time for it this trip. I used... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
18 February 2013

Thank you for taking the time and completing a review. I will pass along you kind words to my staff. I look forward having you with us in the future and agian thank you for your review. More

Ridgefield, Connecticut
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 November 2012

Stayed here after BC/ND game because of price and location, its about 20 minuites outside Boston, just off and convenient to I90. Rooms were modern, clean and with the help of roll away, managed to get 4 into a one bedroom suite. Road noise was obvious when I woke up in the morning, but I didnt notice it overnight. Breakfast... More

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review
27 November 2012

Thank you for taking the time and posting a review. I am glad we were able to exceed your expectations. This is our goal for all our guests and it is nice to know that we are doing so. Again, thank you for your time and I hope that we will see you in the future. More

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Additional Information about Residence Inn Boston Framingham

Also Known As:
Residence Inn Boston Framingham Hotel
Residence Inn Boston Framingham Hotel Framingham
Residence Inn Framingham
Framingham Residence Inn
Address: 400 Staples Dr., Framingham, MA 01702
Phone Number:
Region: United States > Massachusetts > Framingham
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Framingham
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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