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All 19 Falmouth hotels »

Holiday Inn Falmouth

3.0 of 5
291 Jones Rd, Falmouth, MA 02540
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Ranked #11 of 19 hotels in Falmouth
3.5 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    37
    32
    14
    12
    10
Date Rating
Cheryl T
Springfield, Massachusetts
1 review
5 of 5 stars Reviewed 30 January 2012

My stay at Holiday Inn in Falmouth Ma was to satisfactory. The room was in exceptional contitions. The service was kind and considerate. I will be sure to stay there again and recommend anyone thats looking for great service to do the same. More

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SimmJim
Reviewer
5 reviews
3 of 5 stars Reviewed 26 January 2012

Service very good. Room was sparsely furnished with no desk. Restaurant was good. Off season so good value. More

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Rocko R
Washington DC, District of Columbia
1 review
2 helpful votes
2 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

Two words: bed bugs. Unsatisfactory response from both the hotel's clerk and Holiday Inn customer service. The first responded indifferently and denied even the possibility, all without an investigation. And the second responded with a typical form letter. Sad because otherwise the hotel, though somewhat tired, was fine. I hope they do fix the problem, so others won't suffer the... More

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marion s
Barnstable, Massachusetts
1 review
4 of 5 stars Reviewed 7 November 2011

Cheryl Barrett. Over the last 2 years has helped my family arrange accomadations,pre- wedding celebrations and support to my family and other family's in the military. Being local we have gotten to know Cheryl and her staff. My husband and I will frequently stop for a meal in the cozy restaurant. Either sitting in the bar area and having Donna... More

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Luther c
Louisville, Kentucky
1 review
5 of 5 stars Reviewed 12 October 2011

So, from the minute i walked through the doors i was very happy. The staff was very helpful at the front desk to start. I think the girls name was amanda, very sweet girl! next the room we had was completly amazing. from the big cozy bed down to freshly washed towels. The next morning we went down to kc... More

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Holiday Inn Falmouth - Cape Cod, General Manager at Holiday Inn Falmouth, responded to this review
26 October 2011

We look forward to your next visit as well! We have a great team of dedicated workers and it is good to hear how well they took care of you. We shared your comments with our staff and it meant a lot to them. Our goal is to give every guest the same feeling and experience that you enjoyed. Thank... More

herzog00
New York
Contributor
13 reviews
19 helpful votes
3 of 5 stars Reviewed 8 October 2011
3
people found this review helpful

I stayed here using miles because I wanted to visit Cape Cod. The location was good because I was able to get to the ferries to Martha's Vinyard (15 min away) and Nantucket (over 1 hour including the time it takes to park and take the shuttle etc.) I heard these are the touristy ferries and that there are other... More

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Holiday Inn Falmouth - Cape Cod, Executive Housekeeper at Holiday Inn Falmouth, responded to this review
26 October 2011

Thank you for your candid remarks. Where there are shortcomings, there is an area of opportunity. Our pillows are 20 oz and 22 oz. We do have feather pillows upon request. The most pressing issue that you had with us was our breakfast buffet. Although most our customers are happy with it, we heard what you had to say. Our... More

Vanecita
Chapel Hill, North Carolina
Senior Contributor
25 reviews
18 helpful votes
1 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

I would have never picked this hotel, but we were guests at a conference and we had to stay here because all the other accommodations were already booked . I think the rooms were around $299, which is so overpriced for this place. As someone else mentioned, no elevator so we had to drag everything up the stairs. Not a... More

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Holiday Inn Falmouth - Cape Cod, Executive Housekeeper at Holiday Inn Falmouth, responded to this review
26 October 2011

Reading your comments, I understand why you chose such a title for your review. However, I stand by our great team of workers who strive to deliver our brand promises. When deficiencies occur, we make a plan to correct them. Our high ceilings have pannels which creates seams. We have ongoing carpet maintenance and I am sorry that you found... More

myadventures10
Quincy, Massachusetts
Senior Reviewer
6 reviews
10 helpful votes
2 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

We recently stayed at The Holiday Inn Falmouth MA because we needed to attend a wedding across the street at the Coonamesset Inn. Originally I was quoted for a Friday nite 304.00 which was ridiculous. Because the bride had reserved a block it still cost $174 and change. Alhough the rooms were immaculate it was a very strange place to... More

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Holiday Inn Falmouth - Cape Cod, Manager at Holiday Inn Falmouth, responded to this review
9 October 2011

I appologize that you did not entirely enjoy your stay with us. Our hotel does have a very non traditional layout as it was built in the 1970s. We do have all the doorways and entrances labeled to best assist our guests in navigating. We are looking into the incident that occured at the front desk. You are their to... More

NewYorkLove2trvl
New York
Reviewer
5 reviews
2 helpful votes
2 of 5 stars Reviewed 23 September 2011

Stayed here over the memorial weekend and rates were $250+. The front desk of the hotel is the only area newly renovated. The rest of the hotel is old, stuffy, damp and has a motel feel to it. This hotel has no elevator and if you have luggage have to walk up and down these flight of stairs that wind... More

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Holiday Inn Falmouth - Cape Cod, Manager at Holiday Inn Falmouth, responded to this review
9 October 2011

I appologize that you were not happy with your stay. We are starting construction on an elevator this winter to better assist our guests. I hope you brought your concerns to the hotels attention earlier since your stay was from May. Sheryl Barrett General manager More

antalyacat
basking ridge, nj
1 review
5 of 5 stars Reviewed 14 September 2011

This is a very nice Holiday Inn. Up to date, clean, very friendly and efficient staff, reasonable rate. They were very helpful. Very convenient for leaving early for the ferry for Martha's Vineyard. Recommend hotel and we'll probably go back. More

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Holiday Inn Falmouth Also Known As

  • Falmouth Holiday Inn
Address: 291 Jones Rd, Falmouth, MA 02540

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