The hotel staff from the driver that picked me up to the front desk was great. I had to go to a meeting late in the day and they arranged for a car to pick me up at a moments notice. The Executive Lounge is one of the best i have been at with actual food for dinner and breakfast.... More

We stayed here for the "park and fly" feature that they offer guests. Hotel was nice. Rooms were clean. Its in a convenient location and close to restuarants. We were told to call the hotel once we landed and the hotel shuttle would pick us up. We were at gate 18 and had several suitcases and the frontdesk made us... More

This Hilton is definitely not up to the normal standards. However if you want a cheap quiet place to stop without any amenities that is clean at a reasonable price then this hotel is just perfect. The hotel is closet to the standard of Motel 8. The desk clerk was very friendly and gave me directions of how to turn... More

If you want to stay at a Hilton chain holtel, the Hampton Inn is half a block away. Free WiFi and free breakfast there. $10 WiFi and no free breakfast at the Hilton. But at least you get to pay a lot more for the Hilton.

Helpful upon checking...Neal with great follow up on package retrieval. Became an honors member on the spot... no hassle. And friendly, prompt service in restaurant from Melanie Jones. Adequate menu choices. Spacious.

I have stayed at several airport hotels and they are usually not the best. The BWI Hilton may be an exception to that rule. We have stayed here on various occasions, usually when visiting family in the Baltimore area. The hotel is a decent value (notably for special weekend rates) and the staff have always been helpful and pleasant. There... More

The hotel was an easy check in with very courteous people. The atmosphere was excellent open and very clean. The pool was a good visit and the fitness center was asking for visitors. My wife and I had a nice light dinner in which the preference to how we wanted our food was accepted without a blink. The wait staff.,,,,exceptional.... More

Average hotel. Horrible restaurant service. The only person that seem like they seemed interested in anything customer service related was a gentleman named Dante Hilton. He was polite, efficient, and knowledgeable of the his job. The rest of that staff is needs to trained..

Clean, friendly staff and no surprizes. Clean, friendly staff and no surprizes. Clean, friendly staff and no surprizes. Clean, friendly staff and no surprizes. Clean, friendly staff and no surprizes. Clean, friendly staff and no surprizes. Clean, friendly staff and no surprizes.