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Best Western Laurel

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Traveller (5)
Room & Suite (14)
Dining (3)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#8 of 15 hotels in Laurel
Location
Cleanliness
Service
Value
Located in Laurel,MD, the Best Western Laurel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Breakfast available
Vending machine
Business Centre with Internet Access
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Telephone
Clothes rack
Iron
Private bathrooms
Refrigerator
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night

Location

1 N 2ND St, Laurel, MD 20707-1866
Best Western Laurel
11Reviews0Q+A2Room tips

Reviews
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Andre B wrote a review 14 Mar
1 contribution
The room wasn't not cleaned properly. As my kids where playing in the room jumping on the bed ,the bed shifted and dislodged a used condum that was placed by a previous guest underneath the mattress 😒. My two year old daughter then picked it up and showed it to my wife. I quickly removed it from her hand . We called the front desk and was told that nothing would be done. We asked for either a room switch or refund for the night paid . We received nothing for the monstrous finding of the used condum.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Best Western, General Manager at Best Western Laurel
Responded 4 days ago
Your room was cleaned properly on arrival, you occupied the same room for the past 4 nights. Full Cleaning was conducted on the 14th; later that evening your wife called the front desk concerning the item. Your wife brought the item to the front desk, and we explained that it has been 4 days, the story did vary on how and where the item was found until settling on the kids jumping on the bed and caused the Queen size mattress that weighs over 100 plus pounds to shift. Your room received a full-service cleaning that morning. So somehow between the cleaning of your room and the time you reported it this item appeared. The General Manager OFFERED your wife Points where she stated “OH” and walked away, then she demanded a refund or free night, she was told that WE WOULD APPROVE A REFUND but would have to check out; which was declined, she told me she would have “my husband” call since you were NOT in the hotel. You have been a guest of the hotel since February 29th, you are aware of the great care the housekeeping staff provides. Just yesterday you did a review giving the hotel 10s in all categories and asking me if the hotel was hiring.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happyvu wrote a review Oct 2023
Selbyville, Delaware116 contributions42 helpful votes
Hotel's Favourite
On the outside it is not inspiring. There is construction going on and it's tucked in between like a car dealership and other non-hotel businesses. I was worried as I drove up. But inside, it's its own little world. It is EXTREMELY clean. The breakfast was actually satisfying and the staff were friendly. The room was great. The only thing I would like to see is, as they replace their mini-fridges, that they use ones that have a separate freezer compartment. We had some frozen things we wanted to stay frozen, and the back wall of the mini-fridge was not up to the task. We slept great and it was conveniently located for where we needed to be. Very fair pricing as well.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BW Maintenance, General Manager at Best Western Laurel
Responded 1 Nov 2023
We are so glad you enjoyed your stay with us and especially your kind words. As you are aware we are still working on the main entrance, but things are starting to take shape, when we are done, I assure you it will be inspiring. The current brand standard that is required for a Best Western hotel is mini fridges without a freezer, but we have already started installing mini fridges with freezers as replacements are needed. In time all rooms will have them. Thank you again for your review and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James M wrote a review 8 Mar
Ann Arbor, Michigan65 contributions71 helpful votes
Nice place in old downtown Laurel. My room overlooked the Patuxent River. Very spacious rooms, friendly staff. Breakfast was several notches above average with eggs, bacon, cream gravy. Pay cash deposit to get it back when you check out; otherwise takes several days.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Streetside rooms have some traffic noise; not bad
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Best Western, General Manager at Best Western Laurel
Responded 6 days ago
Hi James, Thank you for sharing your experience of your stay here at the Best Wester Laurel. We appreicate the you kinds words and the insight you provided for other guests. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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carmelitalancast2016 wrote a review Feb 2024
Laurel, Maryland12 contributions1 helpful vote
It is very comfortable and homey here. Very easy accessible. It has all the we need when we visit. The staff is always ready to jump in and help make our extra nice. The breakfast is wonderful. The check in and out process is great,
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Best Western, General Manager at Best Western Laurel
Responded 4 weeks ago
Hi Carmelita, thank you for sharing your experience here at the Best Western Laurel. It is always nice to hear that our guests enjoy our great and helpful staff. We appreicate your breakfast comment; it lets us know we started your day off right with our quality free hot breakfast. The staff always look forward to hearing from our guests, both new ones and returning guests like yourself. We appreciate you and wish you a Happy Valentines Day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica C wrote a review Jan 2024
22 contributions
+1
Checked in here to rest after celebrating NYE at a friend’s house in Virginia. My family were too exhausted to head straight home to Maryland after the festivities. After reading the reviews, we decided to stop at this Best Western and sure enough it is confirmed - very clean rooms, quiet, excellent location for restaurants, free hot breakfast, etc. The only 2 negatives are: I took a shower around 2:30am and the temperature was barely hot so I had to hurry up and get out of the shower and that the hotel is still under construction therefore the from of the lobby is an obstacle course, see photos.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BW Maintenance, General Manager at Best Western Laurel
Responded 8 Jan 2024
Thank you for your review, we are happy that you had a safe NYE and chose to stay with us. We do apologize for the inconvenience our construction barriers may have caused as I am sure you are aware they are for safety purposes. They will soon be removed and the passage way will return to normal but with a brand new modern look. We appreciate your patience and understanding and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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polartraveller wrote a review Dec 2023
Mahone Bay, Canada150 contributions56 helpful votes
Hotel has been totally renovated inside, outside just being completed, but no interference or noise with guests. Very good staff, room was super clean and king bed was very comfortable. Breakfast had limited choices, but was OK. Restaurant was nearby (TexMex). Enough lighting in rooms and spacey. Great value!
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Date of stay: December 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BW Maintenance, General Manager at Best Western Laurel
Responded 11 Dec 2023
Hello and thank you for sharing your experience during your recent stay. We are sorry that you felt our free breakfast was limited the hotel does offer more that the brand requires for our guests to enjoy and we do change the menu often. We hope to see you again soon and happy holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gbengaoladunni wrote a review Nov 2023
1 contribution
The service and the room was pretty decent. It was clean. They only need to hasten the renovation for more parking convenience. The staff were very warm . Breakfast was pretty decent as well. But could offer more varieties.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BW Maintenance, General Manager at Best Western Laurel
Responded 27 Nov 2023
Thank you for your review and comments which are most appreciated. We are curious as to what more could be offered at our free breakfast; we do welcome suggestions. I wish we could "hasten the renovation" we can see the light at the end of the tunnel but we must keep things safe for both the guests and the men working the project; SAFETY FIRST! WE are very glad that you enjoyed our clean hotel and we hope to see you again soon. Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dianewalker343 wrote a review Oct 2023
1 contribution
The stay at Best Western was beautiful.The rooms are gorgeous. The bedding was so soft. That blanket/comforter was so soft. The upgrades were nice. The curtains were elegant. The staff on the second shift was amazing. There were other staff, but he was the one I engaged with. Treat him to lunch or a paid off day. The area where the breakfast was at, was a really nice set up. If I could afford to, I would come back there again and stay for a week. Oh yeah, the GM had me rolling. He has a great sense of humor. In the words of Forest Gump " that's all I have to say about that".
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Review collected in partnership with Best Western
Date of stay: October 2023
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Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BW Maintenance, General Manager at Best Western Laurel
Responded 1 Nov 2023
Hi Diane, we are so glad to hear that you enjoyed your stay with us, we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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slburns0903 wrote a review Aug 2023
1 contribution
This was our first stay at this BW as we visit the are frequently we decided to try a new hotel. Staff was amazing, hotel very clean & easy access. We will stay here again on our travels. Again thank you to the staff for great cutomer service!
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BW Maintenance, General Manager at Best Western Laurel
Responded 9 Aug 2023
Thank you very much for your kinds words and we are exciting to hear you found our new Best Western "Staff was amazing, hotel very clean & easy access." We thank you for being our guest and we look forward seeing you again when your travel plans bring you back to the Washington DC/Balitmore metro area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mattwolchko-arch wrote a review Aug 2023
Garfield, New Jersey2 contributions
Bathrooms appear to be all new, no tub but easy to step in shower. Nice vanity. New carpet and furnishings in guest room. Very comfortable mattress. Plenty of receptacles on nightstand for charging. Breakfast was ....disappointing. Nothing special, cold biscuits & gravy
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BW Maintenance, General Manager at Best Western Laurel
Responded 8 Aug 2023
Hi Matt, We are glad that you liked our renovated rooms and pointing out that we had "Very comfortable mattress. Plenty of receptacles on nightstand for charging." That’s great to hear! I am sorry that you found Breakfast not to your liking, but the Sausage gravy and biscuits was only one of the options we offer daily. We also have a selection of 6 cereals, 2-4 selections of fresh fruit, 3 selections of bread, a mixture of Danish, 3 flavors of waffles and of course Eggs served with a selection of pork or turkey sausage. We are open to suggestions and welcome your input regarding other breakfast items we could consider. I see you have another reservation with us in the next couple weeks and I look forward to meeting you. Thank you for being our guest and please know we appreciate your business and loyalty to Best Western.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€78 - €99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel laurel, quality inn and suites, quality inn laurel, laurel quality inn
LOCATION
United StatesMarylandLaurel
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN LAUREL - UPDATED 2024 Hotel Reviews & Price Comparison (MD) - Tripadvisor

Frequently Asked Questions about Best Western Laurel
Which popular attractions are close to Best Western Laurel?
Nearby attractions include Dutch Country Farmers Market (1.1 km), Laurel MARC Station (0.2 km), and Insight Paintball (0.7 km).
What are some of the property amenities at Best Western Laurel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Laurel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Best Western Laurel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Laurel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Laurel?
Conveniently located restaurants include Olive on Main, Red Hot & Blue, and Tampico Grill.
Are there opportunities to exercise at Best Western Laurel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Laurel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Laurel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Laurel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Laurel?
Many travellers enjoy visiting Montpelier Mansion (4.7 km), Laurel MARC Station (0.2 km), and Carroll Baldwin Hall (4.7 km).