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All 21 Hagerstown hotels

Holiday Inn Express Hagerstown

2.5 of 5
241 Railway Lane, Hagerstown, MD 21740
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Holiday Inn Express Hagerstown
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71%
Ranked #12 of 21 hotels in Hagerstown
Most recent review
5 of 5 stars Reviewed 16 June 2013
lorimoody Ridgely, Maryland
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67 reviews from our community

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Traveller rating
    23
    25
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    5
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Date Rating
Ridgely, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

Stayed 1 night for my daughters state gymnastics meet. Our Room was clean & comfortable. Fridge & microwave were nice. Pool area was great. Outback next door. Breakfast was yummy with many options. It was extremely busy with many other gymnastics families & the staff kept everything stocked.

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1 review
3 of 5 stars Reviewed 4 June 2013

We stayed here a few nights ago. The room rug was so dirty that (despite my best efforts to keep my children's shoes ON) when my littles had their shoes off before bed for a half hour, their feet were NASTY. We had to bathe them before we'd let them get in bed. Totally gross. Breakfast was just ok. Most... More

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
12 June 2013

Thank You for taking the time to write a review, as the GM I take everything to heart and ensure you we make every effort to provide the cleanest room possible for our guests. I sincerely apologize if we fell short of your expectations during your visit with us. We hope you will consider visiting us again so we can... More

Fairfax, Virginia
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2013

I stayed here for 3 nights - friendly staff - clean rooms and most important to me - Pet friendly. The morning breakfast was much fuller than just continental, so great stay for the money. Nice indoor pool too.

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
12 June 2013

Sara, Thanks for taking the time for your feedback, we enjoy having pets as they are family too. We hope to have you back and your furry little friend too. Sincerely, Travis K Swatsworth More

Atlanta
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 23 May 2013

My family and I travel from Atlanta to Syracue each year to visit family. We seem to enjoy driving 10 hours first day then 6 the next (it makes day 2 relatively "easy"). Stayed at this property two years ago. Clean, good service, & loved walking to dinner next door. Checked in earlier today and upon walking into room my... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hagerstown, responded to this review
6 June 2013

Dear AtlantaPatrick, Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with the rooms. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for your review and we hope to serve you in the future. Regards, Brenda J. eMedia... More

Rotterdam, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 22 May 2013

A group of us stayed at this hotel on our way back to Upstate New York. The rooms were very clean and the beds and pillows were very comfortable. We had a flat screen t.v., mini fridge and microwave in the room. The free breakfast was pretty good. There were both hot and cold items and there were several different... More

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
12 June 2013

Thank you for the great review we cant wait to have you back soon. Our surveys not only give insight to our guests on what we have to offer but also helps us run a better operation. Sincerely, Travis K Swatsworth, GM More

Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

Needed a decent place to stay that would allow our small dog, also. This looked good and was exactly halfway for both my friend and me. The hotel was clean and the room was very comfortable. Very convenient - right off the freeway and great restaurants within walking distance. The dog walking area was great. We even made a trip... More

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
8 May 2013

Thank You for taking the time out of your busy schedule to share your experience at our hotel. As the GM it is my top priority to ensure all guests feel at home. We love having pets and glad to here you enjoyed our walking area and over all stay. We cant wait to have you back again real soon.... More

Claremont, New Hampshire
Top Contributor
165 reviews 165 reviews
31 hotel reviews
Reviews in 100 cities Reviews in 100 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 30 April 2013

My family and I stayed here and enjoyed our visit. The rooms were clean. We enjoyed the pool. The shower was nice - very high pressure for a hotel. Breakfast was typical for Holiday Inn. Very convenient location - right off the interstate. It was also nice that there were good restaurants within easy walking distance.

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
8 May 2013

Thank You for taking the time for sharing our hotel and what we have to offer. As the GM I love hearing the feed back as to which it helps us improve in all areas. We hope to have you and your family back again soon. Take care, Travis K Swatsworth, GM More

Annapolis, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 March 2013

We stay here when go skiing at Whitetail resorts in Pa. The ski slopes are a little more than 20 minutes away, but the hotel is clean and has a welcoming feeling to it. As. Prime member, free to join, cookies and bottled water are free when picking up your keys. The location is good and popular restaurants are within... More

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
8 March 2013

Thank you for a for taking the time to share your experience with our Hotel. We love to hear the wonderful feed back and comments not only helping us to get better but also to our future guests who are looking for a nice family vacation away from home. We hope to have you and your family back again soon.... More

Hagerstown, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 March 2013

My wife and I are over the road truck drivers leased to FedEx Ground out of Hartford, Ct, we are on the road over 250 days a year. We also travel with two German Shepherds, so when we need a hotel to stay at, it needs to be not only clean, with truck parking but, most important, pet friendly. On... More

Was this review helpful? Yes 2
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
8 May 2013

Thank You so much for the feed back it is our goal to provide the best possible customer service ensuring our guests feel at home away from home. It makes me extremely happy to read customer reviews that shows we are doing things right. As the GM I cant wait to have you and your family back again real soon... More

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 March 2013

We stayed here for the first time last Friday en route to Florida. Weather forecast caused us to make last minute plans and we feel fortunate to have spent our first night here. The hotel was very conveniently located to the Interstate. Room was well appointed, clean and very comfortable. Our first floor location near the side exit made walking... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review
6 March 2013

Thank you for the great review, it wonderful to hear we made your stay a great experience and as the GM I couldn't be happier seeing your comments. We love to make our guests feel right at home and give them a comforting stay. We hope to have you back again soon and thank you for a wonderful/ helpful review... More

 
 
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Additional Information about Holiday Inn Express Hagerstown

Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Express Hagerstown Hotel
Holiday Inn Hagerstown
Hagerstown Holiday Inn
Address: 241 Railway Lane, Hagerstown, MD 21740
Phone Number:
Region: United States > Maryland > Hagerstown
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 21 hotels in Hagerstown
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more   less 
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