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Courtyard by Marriott Portland Airport

3.0 of 5
100 Southborough Drive, South Portland, ME 04106
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Courtyard by Marriott Portland Airport
Ranked #3 of 12 hotels in South Portland
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100 reviews from our community

    Trip type
Traveller rating
    43
    41
    8
    5
    3
Date Rating
new york,ny
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 24 April 2013

the beds at this courtyard are terrible. The food options with the new lobby format are second rate, if you order a cocktail it comes from a mix not a real drink. staff was ok breakfast was lousey. You have to leave the hotel to get a good meal.

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See 3 more reviews by ale722 for South Portland
Beacon Falls, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 April 2013

First the staff of this hotel were excellent!!! Great customer service, so friendly, you ask and they jump! At least if they were able too. Sadly the staff was the highlight of this stay. The hot tub was not hot, my bath water is hotter and my bath tub jets are better. The jets barely trickled. We did say something... More

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Dayna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review
11 April 2013

I am so sorry to hear that we did not live up to your expectations. We will look into the temperature of the hot tub to insure it is up to standard. Thank you for letting us know during your stay that it was cooler than you expected.I am pleased to hear the staff was responsive to your comments. The... More

FAIRFIELD CT
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 April 2013

I stayed here before a early morning flight and it is newly updated lobby and also has all the flight schedules in the lobby so you can check the status of your flights, which I found very helpful. The rooms are very comfortable, clean...check in and check out was super easy...I will stay here again next time when I am... More

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Shamus R, Front Office Manager at Courtyard by Marriott Portland Airport, responded to this review
5 April 2013

Thank you for your kind words. I am so glad to hear that you took advantage of or wonderful new Go-Board. In addition to the flight board the go board can also show you weather, print directions, and a whole lot of other useful things. Our new look has us all excited. It is wonderful to see the great reactions... More

Chicago
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2013

This hotel is one of the nicer Courtyards I've stayed at. While the rooms are the same as any Courtyard, the lobby area is brand new and quite stylish. The breakfast cafe serves a decent meal at a reasonable price. Most importantly, every staff member I encountered was genuinely friendly and eager to help. I will stay here again.

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Stefanie K, Guest Service Representative at Courtyard by Marriott Portland Airport, responded to this review
27 March 2013

We strive to always give top notch friendly service and are glad that you experienced just that! The Bistro has been a great addition to our wonderful Courtyard and we love to hear how our guests (such as yourself!) have been thoroughly enjoying all that it provides from delicious breakfast sandwhiches to envigorating starbucks coffee. We look forward to you... More

Nova Scotia
Top Contributor
53 reviews 53 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 23 March 2013

We stayed here overnight while travelling to NH. It is close to shopping and the I-95. This is an upscale hotel so you can expect the service and amenities that go with that. There was lots of parking. It's pricey though. Breakfast not included.

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See 4 more reviews by Mollyg for South Portland
Stefanie K, Guest Service Representative at Courtyard by Marriott Portland Airport, responded to this review
24 March 2013

We are glad to hear that you enjoyed your stay with us and that we were accessible to your needs (I-95, shopping, etc). We also just newly renovated our lobby area and definitely appreciate your mention of our upscale appearence! We hope to see you stay with us again sometime soon! More

Augusta, Maine
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 March 2013

Our room was shared by 5 women. The hotel lobby was nice, the staff friendly and welcoming. Our room was very spacious, clean,and not noisy at all (we were facing the turnpike), however the beds were extremely soft and uncomfortable! ! One of the beds were broken - you felt like were were sleeping downhill. In addition, something was wrong... More

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Dayna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review
23 March 2013

Thank you for your nice comments about the service, and for letting us know about the issues you encountered while staying here. You can be assured we are working on correcting the things you have mentioned in this review. Feedback from our guests is one of the primary tools we have for maintaining our quality standards. We hope to see... More

Orlando, Florida
1 review
5 of 5 stars Reviewed 12 March 2013

My daughter & I spent a week and received nothing but the best of service. No matter what we needed in the way of supplies, directions, taxie service, and assistance with flight arrangements, we received royal treatment from the staff. The room was beautiful, quiet, and clean. The location was near shopping, restaurants, airport, and being near I-295, within minutes... More

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Shamus R, Manager at Courtyard by Marriott Portland Airport, responded to this review
16 March 2013

We are very glad to hear that you had such an incredible stay. It sounds like you had the experience that we strive to give every one of our guests. It is always fun to hear of our successes. I will make sure to share your review with our associates to brighten their day. We would love to see you... More

Belmont, New Hampshire
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 January 2013

The staff of the hotel will make you feel like you are at home. Having a pool, fitness center and internet all right there was perfect. I can't wait to go back ,the staff gave me tips are where to go for a walk and it is very close to the Christmas Tree Shop

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Dayna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review
24 January 2013

Thank you for taking the time to share your comments! We are happy we were able to help make your stay comfortable and enjoyable. One of the most rewarding things is when we can help give "insider tips" to our guests that help them have the experience they are hoping for. We look foward to your return! More

berkeley
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 21 January 2013 via mobile

This is my second time staying here in as many years. The Internet is reliable and speedy, the rooms are comfortable and not noisy. I didn't hit the gym this time but it was adequate last time. Staff were very good and the shuttle drivers are on time and very efficient.

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Stefanie K, Guest Service Representative at Courtyard by Marriott Portland Airport, responded to this review
17 March 2013

We're glad to hear you have enjoyed your stay with us here at the Marriott Courtyard and appreciate you returning to our home away from home! We hope to see you next time and perhaps even enjoying the gym, and don't forget we have our new Bistro, so after a hard earned workout you can come relax in the lobby... More

Montreal
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 20 January 2013

Spent a weekend there while visiting family, and after a very long drive I was soooo looking forward to a hot bath. I turned on the water and it was lukewarm, so I plugged the tub expecting it to get hotter as hot water usually does. It didn't... When I called the front desk and advised them of the situation,... More

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Dayna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review
22 January 2013

I am so sorry for your poor experience with the hot water! We have recently replaced critical parts to our system that were hindering the ability to provide everyone with ample hot water. I would encourage you to give us another try when you are back in the area - this may have been the cause of the issues you... More

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Additional Information about Courtyard by Marriott Portland Airport

Also Known As:
Courtyard By Marriott Portland Airport Hotel South Portland
Courtyard By Marriott Portland Airport Hotel
Courtyard South Portland
South Portland Courtyard
South Portland Marriott
Courtyard Hotel South Portland
Courtyard By Marriott Portland Airport South Portland, Maine
Address: 100 Southborough Drive, South Portland, ME 04106
Phone Number:
Region: United States > Maine > South Portland
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in South Portland
#5 Business Hotels in South Portland
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Only 3 miles from the Portland Jetport, minutes from the Maine Mall, and less than 1 mile from I-95 and 295, Courtyard by Marriott Portland Airport, a Gold Award property, is the perfect location for shopping, site-seeing, or visiting a corporate client. Sebago Brewing Company Restaurant, a local favorite, is just a short walk across the street. Fairpoint, Fairchild, Unum, and Hannaford are among the businesses within minutes of our door. Visit nearby beaches, dine on Lobster, and experience the friendly service that keeps people returning. Free Shuttle available on request to Airport, area offices, and restaurants within a 5 mile radius. ... more   less 
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