I usually alternate my stays near the Portland airport between this property and the Hilton Garden Inn depending on price.
The Courtyard has always met my expectations and I like that it does not yet have the new Bistro concept in the lobby yet.
It is very conveniently located with tons of dinning options very close by.
You won't go...
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I have to agree with RebeccaKiraHannah's review. I needed some help and they acted like a concierge service (making sure I was completely taken care of), rather then circling a location on a map and sending me on my way.
Every employee was friendly and you can tell this hotel is well managed.
I travel for work (mostly Marriott/Hilton) and...
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Thank you for taking time out of your busy day to review our hotel on TripAdvisor. We appreciate your feedback!
We are pleased that you enjoyed our stay and the helpfulness of our staff. We are also honored that you have chosen us as your new favorite hotel in the Portland, Maine area. There are many hotels to choose from...
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Thank you Courtyard at Portland Airport. Thanks for the friendly face that welcomed me quickly and efficiently when we arrived at 3 am instead of 11 PM due to a snow storm. Thank you for not just showing me where I could buy milk for the baby at that hour but instead for finding it for me. Thanks for the...
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Thank you for taking the time to write such a nice review of our hotel on TripAdvisor. We are pleased to hear that you had a great experience and that our staff members served you well. I was especially pleased to read about your experience with our overnight associate. I will be sharing this review with all of our staff...
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Upon arrival my family and I were greeted with a very warm welcome by Tara. While checking in she made mention to local restaurants and gave very detailed directions to where the mall and other stores could be found. Tara was also tending bar the second night of our stay and once again provided exceptional service. Unfortunately this type of...
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Thank you for taking the time to review our hotel on TripAdvisor and for recognizing Tara for her exceptional service! I have shared your comments with Tara and thanked her for a job well done. We have also used your remarks as both a training tool and example for all of our team members.
I apologize that bedding was not...
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My husband and I spent an overnight here for his 30th birthday. We live about an hour away and wanted to be able to go out to dinner and drinks and then spend the next day shopping before heading home. The hotel was extremely quiet on a Thursday night; check-in took about 2 minutes.
Our room was very clean and...
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Thank you for taking the time to review our hotel on TripAdvisor. Happy belated birthday to your husband! I am glad that our hotel played a small part in your celebration.
Thank you again for your feedback and we look forward to serving you again the next time you drive down from the great town of Woolwich! We appreciate your...
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Booked this as I thought it was closer to airport, after a long travel day. This was a very nice place to stay, the staff was nice and pleasant. The airport shuttle does not run after 11 at night, so they covered the taxi from airport. Breakfast is not free but very good deal. But as nice, clean, quite and...
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Thank you for taking the time to review our hotel on TripAdvisor! I am pleased that we were able to cover your taxi fare after our shuttle had stopped running for the evening and that you enjoyed your interactions with our staff members. Thank you again and we wish you safe travels!
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Had to stay overnight somewhere and picked the courtyard, I'm happy I did clean rooms, friendly people,and close to a good restaurant.
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Thank you for your kind review of our hotel. We appreciate you staying with us and are very pleased that you enjoyed the cleanliness of our rooms. I will pass your comments along to our housekeeping team. Safe travels!
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I'm only giving it 4 stars because it's a Courtyard and not the Waldorf Astoria. I stay in hotels frequently, this month alone at The Del in San Diego, Kimpton Palomar in Dallas, Renaissance in Atlanta, and Hilton in Durham NC. Hands down, Courtyard service is always just as good if not better than the 4 star hotels. I want...
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Thank you for taking the time to review our hotel on TripAdvisor! I am pleased that you enjoyed your stay. Thank you for your compliment about Monika. She has been with us since we opened 4 years ago and we are lucky to have her as part of our guest service team. I will be sharing this compliment with her...
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Great stay for one night during a trip up Maine coast. At check-in we were upgraded to a suite. Rooms show a little wear, but still a good value.
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Thank you for taking the time to review our hotel on TripAdvisor and we appreciate you staying with us! I am pleased to see that our staff was able to give you a complimentary upgrade to one of our four suites. Thank you again and we hope to see you again soon!
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the hotel was very nice but the staff went out of their way to be accommodating. In addition, for flight purposes you are only a few minutes away. Shuttle service available. Maybe 10 mins to downtown. Perfect!
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Thank you for choosing our hotel and for taking the time to write a review! We are pleased to read that you found our staff to be very accommodating and that you enjoyed the Portland, Maine area. I have shared this comment with our staff for a job well-done and we hope to have the chance to serve you again...
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58 Reviews
149 Reviews
