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Embassy Suites Hotel Portland Reviews, Maine

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Embassy Suites Hotel Portland

3.5 of 5
1050 Westbrook Street, Portland, ME 04102
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Embassy Suites Hotel Portland
69 traveller photos
Ranked #2 of 16 hotels in Portland
4.5 of 5 stars 284 Reviews
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284 reviews from our community

Traveller rating
    158
    93
    19
    8
    6
See reviews for
Families
95
 
Couples
86
 
Solo
13
 
Business
45
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Woodstock, Georgia
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Embassy Suites Portland Maine”
5 of 5 stars Reviewed 14 May 2013

Normally one would not write about a Chain Hotel Stay,but in this case I will.. We stayed 4- nights at the Embassy Suites at the Portland,Me. Airport.planes taking off was not noisy .. the Breakfast made to order /Manager's reception are 1st class..all the way.. we did have an issue about the AC/Heating Unit being noisy ...located right under the... More

Was this review helpful? Yes 1
EmbassyPortland, General Manager at Embassy Suites Hotel Portland, responded to this review
15 May 2013

Dear DandyDon21, Thank you for your wonderful review of your recent stay with us. I'm especially pleased that the team was able to impact your stay and turn your issue around to make sure you were satisfied. The entire team takes a lot of pride in our hotel and are committed to providing an excellent experience. I appreciate your recommendation... More

Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Embassy Suites Portland Maine”
5 of 5 stars Reviewed 13 May 2013

Hotel was very convenient to everything, especially the airport. It was quiet and staff was very attentive. Nightly reception was appreciated. Rooms could use some updating. Breakfast was excellent. I would stay here again.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

EmbassyPortland, General Manager at Embassy Suites Hotel Portland, responded to this review
15 May 2013

Dear Fris, Thank you for taking the time to share your review of our hotel from your recent stay with us. I'm so pleased to hear that you enjoyed our convenient location, free breakfast and nightly reception. I will also be sure to share with the team your kind words about the service you received. I appreciate your comments on... More

A TripAdvisor Member
“Short Spring Stay In Portland ME Area”
5 of 5 stars Reviewed 30 April 2013

We planned a short stay in Portland to close out our Spring School Vacation. The Embassy suites was centrally located to several family friendly destinations we had planned to attend. (We enjoyed the Maine Wild Life Park, The Portland Seadogs, and shopping in the Old Port.) The kids loved the evening receptions (Mom & Dad enjoyed the complimentary coctails as... More

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

EmbassyPortland, General Manager at Embassy Suites Hotel Portland, responded to this review
7 May 2013

Thank you for choosing Embassy Suites for your recent family vacation. It sounds like you were able to visit many of the local attractions in Portland and relax while you were here. Thank you for your kind words about our location, included nightly reception and free breakfast. I hope that we will have to opportunity to be your hosts again... More

Rock Spring, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Embassy Suites in Portland”
5 of 5 stars Reviewed 30 April 2013

Awesome experience! Staff is incredible and the accomodations are indeed top notch! Welcoming and hospitable~ Im from the south and enjoyed the great spirit of Portland! Food is 5 star all the way and the rooms are comfortable and welcoming! Highly recommend!!

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Review collected in partnership with Embassy Suites Hotels

EmbassyPortland, General Manager at Embassy Suites Hotel Portland, responded to this review
7 May 2013

Dear Deanna H, Thank you so much for sharing your wonderful experience with our TripAdvisor readers! I am so pleased to hear that you enjoyed your stay with us. We really strive to make our guests feel at home while they are traveling. We all appreciate your recommendation and I hope we have a chance to see you again soon.... More

South Texas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
“Fit the bill exactly...”
5 of 5 stars Reviewed 26 April 2013

We flew into Portland, ME on Southwest Airlines the night of its first overnight trip to Portland. We got in late 11:40 local time...I called ahead for the shuttle and we didn't wait more than two minutes for them to pick us up. Check in at that late time was smooth and uneventful...we had a good night's sleep there. The... More

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Stacy W, General Manager at Embassy Suites Hotel Portland, responded to this review
29 April 2013

Dear Tchwawa, Thank you so much for your wonderful review from your recent stay with us. I'm pleased to hear you had a great experience with our 24 hour shuttle as well as our other great amenities. I hope we will see you again the next time you travel to Portland! All the best, Stacy OReilly General Manager More

Corona, United States
1 review
“GREAT HOTEL AND LOCATION”
5 of 5 stars Reviewed 26 April 2013

Fair rate, GREAT location and packed with great amenities (indoor pool, indoor spa, gym, complimentary hot made to order breakfast buffet, complimentary evening cocktail hours, free in room wifi, etc.)

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Review collected in partnership with Embassy Suites Hotels

Stacy W, General Manager at Embassy Suites Hotel Portland, responded to this review
29 April 2013

Dear Eugene L, Thank you so much for your wonderful review from your recent stay with us. Your kind words about all of the great included amenities we offer are appreciated. I'm pleased you enjoyed your time with us! I hope we will see you again the next time you travel to Portland! All the best, Stacy OReilly General Manager More

Coventry, United States
1 review
“Portland Maine Hockey Stop”
5 of 5 stars Reviewed 25 April 2013

Responsive staff, courteous, easy access and central location. Even being across from the airport you do not hear planes coming or going. Fun to watch the chef make breakfast omelettes. A nice place to use as a "base camp" to tour around the area.

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Review collected in partnership with Embassy Suites Hotels

Stacy W, General Manager at Embassy Suites Hotel Portland, responded to this review
29 April 2013

Dear Jean-Paul L Thank you so much for your wonderful review from your recent stay with us. Your kind words about the staff and breakfast were much appreciated! I hope we will see you again the next time you travel to Portland! All the best, Stacy OReilly General Manager More

Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Disappointed : (”
4 of 5 stars Reviewed 16 April 2013

We have stayed at this hotel many times over the last 4-5 years, and have always been very pleased. This visit unfortunately didn't pass muster. Registration seemed complicated for some reason, and when we got to the room it smelled of cigarette smoke. I did not realize that smoking was even permitted in the hotel, but apparently is. We were... More

Was this review helpful? Yes 1
Stacy W, General Manager at Embassy Suites Hotel Portland, responded to this review
29 April 2013

Dear psutraveler08, Thank you for taking the time to share your valuable feedback with us from your recent stay. We do still have a few smoking rooms available in our hotel. We really appreciate your continued business and I'm sorry to hear that you were not 100% satisfied with this stay. I hope you will contact me at 207-482-4360 or... More

Truro, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Very good value for family or group of shoppers”
4 of 5 stars Reviewed 8 April 2013

I have stayed at the Embassy Suites several times either with my husband and children or as in November 2012 with 3 other fellow shoppers. The rooms are clean and comfortable with lots of room to store your shopping bags. The best part is the fabulous, huge breakfast that even has an omelet bar which is included in the price... More

Was this review helpful? Yes
Stacy W, General Manager at Embassy Suites Hotel Portland, responded to this review
29 April 2013

Dear Paula W, Thank you so much for your wonderful review from your November stay. We have many guests using us as a home base for shopping at the Maine Mall, Old Port or even the outlets in Freeport or Kittery! Your kind words about the staff and breakfast were much appreciated! We look forward to seeing you again the... More

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Great experience!”
5 of 5 stars Reviewed 8 April 2013

Wonderfly comfy place to stay. Even though its by the airport its not noisy. Super breakfast and nice happy hour although the beer selection [for free] was poor. Andrew was the best omelet maker ever!

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Additional Information about Embassy Suites Hotel Portland

Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites Hotel Portland Maine
Address: 1050 Westbrook Street, Portland, ME 04102
Phone Number:
Region: United States > Maine > Portland
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Portland
#1 Onsen Hotels in Portland
#3 Family Hotels in Portland
Price Range: €€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites Hotel Portland
1050 Westbrook Street
Portland, ME 04102
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