For a business hotel located adjacent to an airport, the slowness of their Internet is shocking. I consistently had 1 Mb per second of down speed and less than 1 Mb per second up speed during my entire three-day stay here. This is consistent with all my previous stays here. Embassy Suites needs to understand the importance of bandwidth to...
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Dear WR Ralph,
Thank you for your recent stay with us. We appreciate your comments on our hotel and staff and am glad you enjoyed your stay. I also wanted to address your comments on our internet speed. We realize that our recently installed system is insufficent and are currently planning an upgrade to our WiFi within the next 6...
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our airplane was delay a full 24 hours so jet blue put us up at this hotel. this was a treat,this is an all suite hotel , very cleanand nice staff with all tha amenities one would expect from a hilton chain continental breakfast is included4am to 6am and full breakfast from 6am to 9.30 am..they also have a free...
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Dear Joseph-Sylvain,
Thank you so much for your review of our hotel and we are so pleased that you enjoyed your unexpected stay. We hope you will consider us again when you come back to Portland!
Best Regards,
Stacy O'Reilly
General Manager
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I had to travel back to Portland from Los Angeles without any warning when my sister got sick and got admitted to Maine Medical Center. I asked at the hospital where I might stay, since my sister was having open heart surgery and I would be staying for at least a week or so. They recommended a little hotel right...
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Dear Rita S,
Thank you so much for your review of our hotel. We are so pleased that the stress of your trip was eased when staying with us. We hope your sister has a fast recovery! Next time you are in town, please visit us and see all that Portland has to offer!
I have also passed along your...
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We booked a suite with two full size beds, plenty of room for a family of four. The breakfast was great as was the manager's reception at night. My only complaint was the heat, we could not get a comfortable temperature in the room - too hot or cold.
The staff was friendly, we will be back!
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” Dear out_Running,
Thank you for your recent stay with us. We are pleased that you and your family enjoyed your stay with us. We are glad you could take part in the Manager’s reception and breakfast! We look forward to seeing you again soon!
Best Regards,
Stacy O'Reilly
General Manager
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Stayed here for one night, I had a 6am flight. We were 4 adults and 2 children, we had one of the 2 bedroom suites, which was a very nice setup. Accommodations nice, bed linens smelled a little funky ?????? Was clean and staff very helpful. The evening reception food was a little sparse, but with liquor included it was...
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Dear wrinkldogs,
Thank you so much for your review of our hotel. We are pleased you enjoyed your stay and do apologize for the smell to the sheets. This is definitely not normal at our hotel and we appreciate the feedback. We hope you enjoyed your travels and do hope that you will consider us again on your next stay...
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A really good place to stay, nightly managers reception was an unexpected treat, Breakfast was very good, added bonuses a very rare thing these days, great rooms it felt like two I 'm not accustomed to suite but I could get used to it . I reccomend this Hotel to all.
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Dear guy22,
Thank you so much for your review of our hotel and we are so pleased that you enjoyed your stay. Our suites are great for someone looking for extra space. We hope you will consider us again when you come back to Portland!
Best Regards,
Stacy O'Reilly
General Manager
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You can see the airport & control tower from your room window. Morning flights can be a little noisey. Overall a nice hotel. They have all the amenities, pool, workout center, room service, airport shuttle, etc. Rooms are nicely appointed and the kitchen/living provides extra room. We especially enjoyed the Manager's Happy Hour (free drinks each day from 5:30pm -...
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Dear 2cmot,
Thank you for your review of our hotel. We are so excited to hear that you were able to take advantage of the many amenities we offer including the Manager’s Reception and the cooked to order omelet. Please consider us again should you find yourself in Portland!
Best Regards,
Stacy O'Reilly
General Manager
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We stayed the night before our hoeneymoon. The hotel was great .... the staff were great.
It was a friendly, inviting, and very clean stay!
Thanks Embassy Suites!
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Dear Batesy11,
Congrats on your marriage! We are so happy you chose us to stay before leaving for your honeymoon. We look forward to seeing you again.
Best Regards,
Stacy O'Reilly
General Manager
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My husband and I stayed at Embassy Suites on Dec 14th, and he stayed the 15th as well as I was having a procedure at Maine Med. We arrived late, check in was super fast. We got a great rate because of their affiliation with Maine Medical Hospital. The clerk was pleasant, handed us our complimentary water for being an...
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Dear lisab411,
Thank you so much for your review of our hotel. We are so pleased you and your husband chose to stay with us. We are sorry that you found a few inconveniences while staying with us. Please consider us again on your next trip as we would love to have you give us another chance.
Best Regards,
Stacy...
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Stayed here recently for the weekend with my family. This hotel for lack of another word was fabulous. The suite was on the 6th floor and was extremely quiet. The room was beyond clean. There was a nice note and complimentary bottled water in the room, which was nice after a long drive. The staff were wonderful from the front...
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67 Reviews
232 Reviews
