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BEST WESTERN Chateau Suite Hotel

3.0 of 5
201 Lake Street, Shreveport, LA 71101-3737
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BEST WESTERN Chateau Suite Hotel
Ranked #23 of 36 hotels in Shreveport
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88 reviews from our community

    Trip type
Traveller rating
    22
    20
    10
    15
    21
Date Rating
Portage, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 9 May 2013

Hotel really was not that bad. Good location to down town activities within walking distance to boardwalk, but I suggest a shuttle. The bridge over the river seems quit long. What makes this property terrible is 200.00 dollars, a credit card and medications were taken from our room. The police were called, they inter viewed some hotel staff. We know... More

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Pineville, Louisiana
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 April 2013

First off, this is an old building that has had updates done. The lobby was clean. We made reservations online with special request, they didn't have what we requested in type of room we reserved, but gave us other options that fit exactly what we needed. Rooms were fantastic! We had two king suites, both on 4th floor. Decor was... More

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Shreveport
1 review
3 of 5 stars Reviewed 15 April 2013

The hotel was well priced but as usual you get what you pay for. The TV was not working i called the front desk to report it and they said someone would come check it out and noone ever came check it. The breakfast buffet was really not kept clean (there was a worker there but not sure what she... More

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Review collected in partnership with Easytobook.com

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 10 April 2013

We really wanted to like this BW. The lobby decor is beautiful, the desk clerk friendly and had great recommendations for eating on the Boardwalk. We are consistent BW customers, and seldom have a complaint. But the ick factor for BW Chateau Suites must be given a negative review. The double sinks had gobs of blue toothpaste, obviously not cleaned.... More

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1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 April 2013

I Have NEVER in my life been treated sooooo RUDE! The clerk had 4 people in line and continued to talk on phone NOT a business call! I saw roaches in my room ! They over charged my room and said if I called again vvthe would file harrasment charges! The clerk I first talked to said "Mam I cant... More

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Darlington, England, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 April 2013 via mobile

The one way system in Shreveport is rather a challenge, so we found it hard to actually locate an hotel without the Internet. We tried a Holiday Inn but were not impressed so my husband popped across the road to this Best Western. We were given a whole suite at an incredible rate. Apart from being enormous, with a kitchen,... More

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Tulsa, Oklahoma, Usa
1 review
1 of 5 stars Reviewed 20 March 2013

This was the worst experience of all my stays at Best Western! We tried to check in at 4:00 and waited an hour before we were told the rooms were still not clean. Returned at 9:30 p.m.and still not clean.

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Review collected in partnership with Best Western

Corsicana, Texas, Usa
1 review
5 of 5 stars Reviewed 15 March 2013

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Review collected in partnership with Best Western

Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 March 2013 via mobile

Stayed in room 508 first night. Small room with shower that felt squishy like you were standing on one of those stress balls. Moved to 502 for 5 nights - large 2 room suite with 2 bathrooms and a kitchenette (solid shower floor!). Not a bad room - especially for $100 per night. Bring a fan or ear plugs to... More

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 11 March 2013

I just recently stayed with the BWCS Shreveport, The room is average. The wait you will have to wait to get a room could be anywhere from 20 min to an hour (with reservation) If you book for a smoking room you will probably not get one of the five in the hotel. They have 6 chairs on a open... More

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Additional Information about BEST WESTERN Chateau Suite Hotel

Also Known As:
Best Western Chateau Hotel
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western
Address: 201 Lake Street, Shreveport, LA 71101-3737
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 36 hotels in Shreveport
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Conveniently located in downtown Redriver business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast •$5.00 nightly drink voucher at ‘Le Club’ (located on property)• Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 8:00 a.m.& 10:00 p.m. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 toom suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD screen satellite televisions in every room •In-room mini/snack bar vending •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges• Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services •Audio/Visual equipment rental available •Large business center with complimentary internet •Complimentary wireless internet access •Full catering available for events •Corporate direct billing service available. ... more   less 
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BEST WESTERN Chateau Suite Hotel
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