Had to visit Shreveport on business and landed at the Best Western Chateau. Surprised the lobby felt like I had walked into a 5 Star Hotel, Desk clerks were very friendly, the two room suite was actually two seperate rooms and not a rooms divided into two. A complimentary drink was welcoming at the bar lounge with lively music and... More

Having had this reservation sent from another Best Western in Missouri, we did not know what to expect, other than it was close to the casinos. We were surprised to find the hotel located almost under I-20 in Sheveport. Therefore, we expected it to be noisy, but it was not. We noticed that it seemed almost empty and very quiet,... More

I am a business traveler. This hotel is better suited for casino visit. Not an easy location to get to and probably not safe to walk to and from the casinos. The rooms have been upgraded to the softer mattresses and pillows. Clean carpet. Renovated bathrooms. The printers in the business center actually had paper and ink. Service was great... More

I wanted to be close to the Studio and the Chateau was closer than the Hilton, but what a mistake. This was more expensive and less quality. The bed was mediocre, but there was free WiFi. The lady running the free breakfast was beyond rude. I asked if I could take the meal to my room and she responded "Whatever... More

Wasn't sure what I'd get with this hotel, but I was surprised in a good way. The lobby area has a great feel, definitely not a cookie cutter franchise property. The room was a little small, I guess, but I expected that as an older hotel. Still, it was a renovated room and very clean - which is all you... More

We have used BW all over the place because you always get standard cleanliness, as you did here, the rooms were a bit tired but as we had come to Shreveport just because we liked the sound of the name we were not complaining. The breakfast was good. As we were in town we trip advised and found a number... More

no hot water in shower. Hotel mostly vacant. Won't be back. More

I stayed here last week and had to switch after one night. The room was so old and worn and just felt so unsanitary that I had to put my clothes in the freezer when I got home in case I had brought the bed bugs with me. The rooms are next to or, as in my case, under a... More

This hotel had excellent service, very nice front desk workers, and a clean fun pool. The breakfast had a big variety of foods, and was free if you stayed there (if you looked at the door it had a price list but that was for people who were not staying there). The hotel is centrally located, easy on and off... More