Dear Wildbillwww, Thank you so much for the response! We are so glad we were able to serve you during your stay and look forward to your upcoming stay! Please take time and say hello when you have a chance I would love to thank you in person! I will be sure to share your kind words with the front... More

Dear Mark H., "Service always makes the difference." You hit on a key point in which we strive for on a daily basis! Thank you so much for your comments. Tina did an especially great job and I am looking forward to sharing your review with her! We as a team hope your travels bring you back to the area... More

Dear HiRiseTwo, Thank you for being valued Marriott Rewards members as we appreciated your continued business! It is great to hear your impression as a first time guest to TownePlace Suites and glad to hear the enjoyment from your stay! I am looking forward to share your comments with the entire team and hope you will be able to join... More

Dear SJensen81, I wanted to personally thank you from myself and for the team. I am happy to see you were happy with the location of the hotel and were pleased with the wonderful waffles at our breakfast offering! It's great to hear positive feedback and I am looking forward to sharing your review with the entire team! Again, thank... More

Dear PhDNana, Thank you once again for taking the time to share your thoughts on your most recent stay. I will certainly investigate what we can do in regards to the bathroom condition. I know there is currently and exhaust vent, but not installed with a fan. I will also follow up on the condition of the tub that you... More

Dear Cristina M., I wanted to thank you for your response and taking the time to give your feedback. It allows me and my team to make all necessary corrections. I am extremely sorry the cleanliness issues you experienced during your stay along with the breakfast which was not up to par. Be confident I will follow up on your... More

Dear Valued Guest, Thank you so much for taking the time to review our hotel and giving us your feedback! I'm glad our rooms were a good accommodation for your visit and was excited to hear how the team treated you! If we can do anything else for you please do not hesitate to contact me directly! Thank you, Barnabas... More

Dear Valued Guest, Thank you so much for taking the time to review us on TripAdvisor. I and my entire team greatly appreciate the feedback we receive. I am extremely glad we were able to offer excellent service during your stay, but was sad to hear that the train had woken you up along with noise from another guest. If... More

Dear Valued Guest, Your kind words and encourage are very much appreciated! I will be sure to share your survey with the entire team and celebrate! If there is anything we can do for you in the future don't hesitate to contact me. Again, thank you and have a great day! Barnabas Chamberlain General Manager More