I stayed here for a business meeting after the usual hotel i stay in when coming to Louisville was booked. Although I hated the commute the staff and cleanliness of the hotel was akin to something I am used to finding in a 4 Star/5 Diamond in a major city. There was a staff member named John that was very... More

My husband and I stayed one night at this hotel. The check in process was very easy. We stayed in a room with a king size bed, the room was large and clean. The TV was huge and could be seen throughout the room. The room had a fridge, that work great. The bed was comfortable and had enough pillows... More

We've had the pleasure of staying in many 4 & 5 star hotels over the years but all of them can learn from this one when it comes to customer service. It was clean & in a great location. When we called the front desk for anything they were on it! They went above & beyond to accomodate us and... More

Large clean room. Good location for eastern Louisville..... More

We are fans of the brand but hadn't stayed with them for a good while. We decided to try again and were not disappointed. This location is the typical setup and decor. Lots of room, modern, big HD TV, fridge. The neighborhood is very nice also. What put this visit over the top was service. John checked us in. He... More

Hyatt Place hotels have become my favorite brand of hotel to stay at, and this one was no exception. Their room was spaceous and clean and the front desk staff were very friendly and helpful. They even searched the room for my cell phone when I thought I had left it there. The hotel is a little far east in... More

Very nice hotel especially for the price, $80 online which was cheaper then hotwire. The room was very clean and the bed was nice. Pillows were a little small but there were like 1000 of them so it was okay. The room has a small divider between the bed and a nice "L" shaped couch. Nice 42" LDC TV and... More

We have been staying at this hotel since it opened. For the price it can't be beaten. It is among the newer hotels in the area but as time passes wear and tear in the rooms does start to show. The bed was very comfortable, the large flat screen television much to my husband's liking, and although the lobby area... More

I arrived at 1am and found the front desk fully manned and eager to please. Quality hotel with friendly, professional staff. Nice breakfast with great service. More