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Residence Inn Louisville Downtown

3.0 of 5
333 East Market Street, Louisville, KY 40202
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Residence Inn Louisville Downtown
Ranked #24 of 96 hotels in Louisville
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70 reviews from our community

    Trip type
Traveller rating
    34
    26
    6
    2
    2
Date Rating
Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 May 2013

We stayed at this property for three nights over Derby weekend. We have stayed at many Residence locations and have always liked the accommodations. For Derby weekend, we were just hoping for a roof over our head in a convenient location. Well, they blew us away at every turn. The staff attended to our every need. They had a special... More

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Vincennes, Indiana
Top Contributor
67 reviews 67 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed here end of April and found the staff to be very helpful, friendly and had a caring attitude. I asked and was given an upgrade to the 2 bedroom suite as a gold elite member for the 2 nights we stayed here. The rooms were very nice and I must say the AC works VERY well, about froze me... More

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See 7 more reviews by Indy_Fan_Man for Louisville
Louisville
1 review
5 of 5 stars Reviewed 26 April 2013

I travel frequently in my Business travels calling on Military Bases throughout the Midwest US, and Its always nice to get back home. I live in Louisville, and every year my family and I get reservations at the Residence Inn, in Louisville to enjoy the Thunder Over Louisville Air and Fireworks Show and we have a Great time. Mr. Mark... More

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
28 April 2013

Bob, I'm glad to hear you and your family had a great time at our property over Thunder over Louisville and I will be sure to let Maggie know what a great impression she made. We hope to see you again next year. Warm regards, Mark Kirsch-GM More

Fernandina Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 April 2013

I stayed at this hotel because I had a difficult time finding other rooms. it was my first time at this hotel but not at a Residence Inn. Hotel was nicely decorated as were the rooms parking was fairly easy (although I had to pay $10/day) rooms were nice. BUT the hotel sits right next to an interstate and all... More

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
28 April 2013

Cathy, I'm sorry to hear you didn't get a good nights sleep due to the activity going on in the downtown area and our rates are higher than normal due to the Thunder over Louisville festival going on that kicks off the Kentucky Derby festivities. Sincerest apologies, Mark Kirsch-GM More

Louisville, Kentucky
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

Stayed here for Thunder over Louisville which meant the hotel was packed. The staff was very warm and friendly. Rooms were super clean and have everything you could need for an extended stay sans oven. Breakfast is a nice spread with hot/cold options. It is located in an up and coming area so there are many restaurants within walking distance.... More

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See 2 more reviews by BrentKY for Louisville
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
23 April 2013

Brent, Thank you for taking the time to let us know how much you enjoyed your stay over Thunder over Louisville weekend. Sorry for the internet issue as we are currently upgrading. Thanks again and we hope to see you next year at Thunder or sooner. Warm regards, Mark Kirsch-GM More

Louisville, Kentucky
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

My daughter and I took a tour of the property looking at meeting space and the rooms. The moment we walked in the door we felt so welcomed. From the coziness of the front desk area (and friendliness of the staff) to the at-home feeling of the living room and dining area in the lobby, it was great! They offer... More

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See 3 more reviews by Treva68 for Louisville
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
10 April 2013

Thank you so much for taking the time to view our property and go online to fill out a review on your experience. I'm glad to hear the staff was warm and inviting and will be sure to pass alomg your great feedback. Warm regards, Mark kirsch-GM More

Evansville, Indiana
1 review
5 of 5 stars Reviewed 18 March 2013

By far the BEST service I have ever had a hotel, from the moment we walked in the door to the second we left. They definitely went above and beyond. Cant recall her name off hand(blonde hair) and Spencer were the best I've ever encountered

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SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
20 March 2013

Thank you so much for taking the time to let us know how wonderful the staff at our property took care of you. I will be sure to let Maggie and Spencer know their excellent customer service didn't go unnoticed! Mark Kirsch-GM More

Roselle, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 17 March 2013 via mobile

Stayed here for business but never again. Hotel put charges on credit card, weeks after staying there when the client was to have been direct billed. When questioned, they did not resolve the problem, made it worst. Promises made to follow-up by sales or hotel manager were not kept, had to file complaint with corporate services to get assistance. Was... More

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See 4 more reviews by PattiHunt for Louisville
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
20 March 2013

I'm terribly sorry your billing was confusing as we were only following directions given to us by your supervisor. I wish you would have called during regular business hours rather than speaking to my third shift staff as I would have been glad to explain that your supervisor had contacted us and told us how the billing was to be... More

Michigan
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 11 March 2013

The rooms are up dated and vary nice, the staff is friendly and makes sure you happy. The best part is that it is a 5 min walk to 2end and Main and a 10 min walk to 4th street This is the 3erd time I have stayed there and will come back.

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See 5 more reviews by Fedman for Louisville
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
12 March 2013

Thank you so much for taking the time to let us know how much you enjoyed your stay. We hope to see you again in the near fututre. Warm regards, Mark kirsch-GM More

Rockville, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 February 2013

We had a good stay at this Residence Inn. Very nice people, clean rooms with separate bathroom and kitchen, breakfast is ok. Near to downtown so easy access to everything. Mind that you have to pay for the parkinglot.

Was this review helpful? Yes
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review
27 February 2013

Serge, Thank you for taking your time in letting us know how you enjoyed your stay especially the comments about the staff. We hope to see you again in your future travels. Warm regards, Mark Kirsch-GM More

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Additional Information about Residence Inn Louisville Downtown

Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Residence Inn Louisville Downtown Hotel
Residence Inn Louisville
Louisville Residence Inn
Address: 333 East Market Street, Louisville, KY 40202
Phone Number:
Region: United States > Kentucky > Louisville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Louisville
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 
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