I travel to Lexington weekly and have stayed at many hotels there. Love this town and it's hospitality. Decided to try Campbell House again as it had been 6 years and heard, despite the community thinking it was "dead", that it really had made great strides recently as it came out of Chapter 11. Man am I hooked.... From the...
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Thank you so very much for sharing your guest experience with us. We are so pleased that you enjoyed your stay and had an oppurtunity to see our new 37' Flat screen TVs in the room. Please make sure that you let me know when you come back to stay with us, I would like the oppurtunity to say thank...
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Stayed here overnight on our way to Florida.
Arrived tired and late. Check-in was pretty efficient - very courteous staff. They give me the electronic key and the room number - we go up and open the room door - only to find a family inside ironing their clothes! Apologized to them, went back to the front desk. It was...
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Thank you for your recent review of our property. I am sorry that you encountered a problem with your room and other people being in the room you assigned. We have changed some of the procedures at the front desk and housekeeping in every effort to make sure this never happens again.
As far as the rest of the hotel,...
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My flight from Lexington to Atlanta was strangely delayed, and I ended up having to book a flight for the next day. The Delta representative called this hotel and they agreed to have a room available for me within a 30 second phone call. They were even willing to send a shuttle to pick me up at the airport.
Very...
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Thank you for your recent review of our property. I am so sorry that your flight was delayed, but glad we were able to have you as our guest. Even though you had a voucher, we are still looking into the pricing of Breakfast. It is important that all our guests enjoy every outlet we have to offer and by...
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My wife and I stayed here over Christmas while visiting family. This was the second time we stayed here. The first time we had a small room that was comfortable. This time I paid about $10 more a night and the room was a lot larger and more comfortable. The indoor pool was nice and the restaurant and bar looked...
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I spent a few days there over Christmas and my room was huge! The bathroom was fine but could have been a little bigger, the beds were comfy and everything worked. The staff seemed willing to help with anything and were very polite. Will stay here again.
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I visit lexington once a month and I stayed at this hotel thru hotwire what an excellent deal staff was so friendly I was amazed I was able to do an early check in and they even called my room to make sure everything was ok washroom could be bigger but other than that a great hotel in my book
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We made reservations through Hotwire at this hotel when we went to visit our son and his wife. We received a very reasonable rate through Hotwire for this hotel, but if I had paid full price I would have been very disappointed.
The lobby and facility is very pretty. The pool area is beautiful as well. However, the size of...
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An interesting building to stay in. Staff very friendly. Room was very clean with comfortable beds. There is a complimentary shuttle service available, but you need to schedule at the front desk in advance.
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Thank you for the review. Our 60 year old Southern Tradition is very unique to Lexington. If you are ever traveling back to Lexington, we would like to have you as our guest. We are currently working on improving our shuttle transportation, so our guests do not have to call the hotel.
If there is ever anything else that we...
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I spend alot of time at the Crown Plaza Lexington - the staff is GREAT!!! They are always willing to help with whatever you need. They are all curteos & friendly. Couldn't ask for better people to stay with.
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This is the first review I have ever taken the time to write. I booked this hotel in order to visit my son @ UK for parent's weekend. It is very close and convenient to the campus. I was a bit nervous upon check-in as I really did not know what to expect. I had read some not so great...
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77 Reviews
126 Reviews
