This hotel is so dated, its sad. I have stayed here several times for business. No matter how much they vacuum, the carpets just look dirty. The beds are terrible. They have sleep number beds, and they kill me. What they don't tell you on tv, they are air mattresses in a real mattress casing. I usually hurt for several...
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NJKRISKO,
Thank you for bringing these instances to our attention. We are continuing to make renovations to the hotel, in order to improve guest satisfaction. The hotel's Radisson scores from our guests surveys over the last 6 months have been on an upward trend and we are extremely disappointed to hear that your stay was less than perfect. We would...
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We stayed the weekend of the Super Bowl for three nights to long. The hotel is extremely noisy being that is on top of the highway. I'm not very picky but this hotel could use some upgrades also. Last of all....I got out of the shower and was brushing my hair when I could see something drop from the celling...
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M G,
Thank you for informing us of your experience. The managers and staff strive for the best guest satisfaction possible and we are always trying to improve. The staff takes preventative action for pest control on a daily basis and I apologize for this occurrence. The hotel's Radisson scores from our guests surveys over the last 6 months have...
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Recently stayed 5 nights at this location. I had read reviews about all the noise and requested a room on the "quiet" side. Noise was not a problem for us. Our room was clean. The only problem we had was the first room we were in had an OLD matress with 1992 written in sharpie. It had a huge dip...
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Davi5005,
Thank you for informing us of your concerns. I would like to apologize on behalf of the hotel staff. Our main goal is to exceed your expectations and we are always trying to improve the quality of our guests experiences. I hope that you can find it possible to give the hotel another chance to prove that we can...
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As you can see from prior reviews (and if you look on Google maps, it is no secret), this hotel is located steps away from busy I-75 and and the double decker Brent Spence Bridge, spanning the Ohio River connecting Cincinnati and Covington. Room selection is key here. We stayed in room 1028, having paid a small fee for a...
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Vissidarte,
Thank you for taking the time to review the Radisson, we appreciate your kind words. We are currently making some maintenance upgrades to the rooms to soften the noise of the highway and will make a difference in your next stay. Like I said in the previous review, we are constantly improving our Radisson guest satisfaction scores and are...
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I would recommend you avoid this hotel. Its very outdated, VERY LOUD and with VERY poor management. Radisson had gone down hill in the past few years and this is prime example. This hotel did a very cheap update with a new bathroom sink and paint, old drapes and new picture covering OLD wallpaper with holes. This place is just...
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Justflt,
Thank you for bringing these instances to our attention. The hotel's Radisson scores from our guests surveys over the last 6 months have been on an upward trend and we are extremely disappointed to hear that your stay was less than perfect. We would like to speak to you further about your stay in hopes to mend your feelings...
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My family stayed here Thanksgiving week, for just one night on our way to Nashville. I chose this hotel due to Radisson's special point promotion, free parking, and for its location near Cincinnati Museum Center. The first room assigned was extremely noisy from the traffic on the nearby bridge, despite my request for a room on the quiet side. The...
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Greecer,
Thank you very much for bringing those items to our attention. The staff at the Radisson Cincinnati Riverfront strives to make each stay enjoyable for our guests. Unfortunately, you had a less than perfect stay. We will continue to make improvements and we hope that you give us another chance in the future. Please feel free to contact me...
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My husband and I booked the New Year’s package Saturday 12-31-11 to Sunday 1-1-2012. This was our third stay at the hotel. A nice little get away for newlywed couple. Great view of the city and nice hotel packages.
The problem: We were getting ready to go to breakfast on Sunday morning when I noticed two bed bugs on the...
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Mslady102,
Thank you for posting your concerns. We have taken the proper steps to take care of the problem along with starting prevention actions that will decrease the chances of this happening again. We are deeply sorry that this interfered with your New Year getaway. We hope that you will give us another chance in the future. If you would...
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After reading the reviews about the hotel, I was a little bit uneasy before I stayed at the hotel. However, my experience is much better than others. My room is at east side of the hotel so the view is excellent and noise is none. I stayed at business class room and the room is large and in good condition....
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Hillview_205,
Thank you for your review! We are pleased that we met your expectations and look forward to your next stay with us. Have a wonderful new year!
Sincerely,
Kayla Rose
Sales Coordinator
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The staff were friendly and helpful, the location was, in most ways, ideal because it was about a mile from the convention center, so I saved a lot of money compared to staying on-site. It was a fifteen minute drive from the airport; not too bad at all. My room was on the 17th floor with a beautiful view of...
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We were in from out of state to attend a family wedding. Alot of people from the family were staying here so we figured we would join everyone. The rooms were so/so ~ not terrible, not wonderful. I didnt care for the breakfast, although my kids did eat there weight in bacon & sausage! The kids enjoyed the pool as...
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Thank you for choosing the Radisson! We’re glad that your family enjoyed their stay during the wedding festivities. I do hope that if there is anything specific we can approve upon to meet your satisfaction that you’ll let us know so that we can accommodate you in your future visits to the area. Thanks again for staying with us and...
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136 Reviews
62 Reviews
