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Comfort Inn & Suites Hotel Reviews, Berea

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All 9 Berea hotels

Comfort Inn & Suites

2.0 of 5
219 Paint Lick Road, Berea, KY 40403
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Comfort Inn & Suites
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80%
Ranked #2 of 9 hotels in Berea
4.0 of 5 stars 65 Reviews
23 traveller photos
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65 reviews from our community

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Date Rating
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Comfortable and Clean”
4 of 5 stars Reviewed 6 May 2013

We stayed here twice during our trip from Indiana to North Carolina. The hotel was clean and comfortable. The staff was friendly and helpful.The suites are HUGE and perfect for a family whose children no longer sleep in the same beds! We were pleased with the price compared to other hotel chains. The bathrooms were clean and had all we... More

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BereaComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review
13 May 2013

Thank you for taking the time to rate your stay experience at our hotel. This allows us to continue to improve on the quality of services we offer our guests. I was so pleased to hear you enjoyed your stay with us. I love that our suites are big enough to hold large families without having people being cramped or... More

Ontario's Near North, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“VERY CLEAN AND COMFORTABLE”
4 of 5 stars Reviewed 5 May 2013 via mobile

Great place to stop over. Clean and quiet room and very friendly staff. Breakfast selection was better than most. Only slight failure was the shower button didn't work properly. We will most definitely stay here again.

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BereaComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review
13 May 2013

Thank you for posting a review about our hotel. It is beneficial to hear from our guests and receive their valuable feedback, as it allows us to continue to improve on the services we offer our guests. I am so glad you enjoyed your stay with us. When I travel, I love walking into a room and first smelling the... More

Louisville, Kentucky
Top Contributor
112 reviews 112 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Very clean with a friendly staff.”
5 of 5 stars Reviewed 6 April 2013

The staff was very friendly and helpful. A girl at the desk went out of her way to help us see Berea's sights. We had a King Jacuzzi room that was exceptionally clean and large. The room was a large, but not what you would call a pretty room. Our bed was comfortable. I liked the Jacuzzi a lot. My... More

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See 5 more reviews by Steven G for Berea
BereaComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review
11 April 2013

Thank you for your kind words about our hotel. Our hotel I feel is a true gem in that we provide great customer service from our staff as well as provide clean and immaculate rooms to our guests. It is the two biggest qualities I look for when I travel with either my family or by myself. I personally want... More

Atlanta, Georgia
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Convenient and good breakfast”
3 of 5 stars Reviewed 8 January 2013

Our famiy stopped here on a road trip from Michigan. With a AAA discount, we got a good rate on the room. What I was most impressed with was the cleanliness of the breakfast area--the neatest I have ever seen in a hotel. The pool room heater was broken while we were there, so the kids were a bit disappointed... More

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BereaComfort, Guest Relations Manager at Comfort Inn & Suites, responded to this review
7 February 2013

Thank you for taking the time to give us your review about our hotel. I am delighted you chose to stay at our Berea location and the generous compliments about our breakfast area. Our breakfast hostesses work extremely hard to making sure that our breakfast area is sparkling clean but also that serves a delicious breakfast buffet that pleases our... More

Demorest
1 review
“No menu/guide on Satellite TV service in any room in Berea CI”
1 of 5 stars Reviewed 31 December 2012

BE AWARE There is NO menu/guide on any tv in this hotel. I complained to desk as ours did not work and was informed it the same in all rooms. Frustrating and useless surfing up/down with no idea what you are watching. No programming titles/ times/details. When I said it was "unacceptable" to pay over 80 dollars for what amounts... More

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BereaComfort, General Manager at Comfort Inn & Suites, responded to this review
2 January 2013

Thank you for your excellent review of our hotel accommodations. Having an on screen tv channel guide would be a great addition to our 45 HDTV channels, 4 HBO channels, and the hundreds of tv shows and movies available via Pay Per View, all of which exceeds Comfort Inn & Suites standard regarding programming. Our staff is always available for... More

Inman, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Didn't care”
2 of 5 stars Reviewed 6 December 2012

We stayed four nights because we participated at the art workshop classes in Barea. The first night we came back to our room and the beds were not made. We told the person at the desk and they said housekeeping must have forgot. The next night the bathroom tub and floor had not been cleaned, and the shower curtain had... More

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BereaComfort, General Manager at Comfort Inn & Suites, responded to this review
7 December 2012

Thank you for posting a review. I am sorry you left with the impression we do not care. Our goal is for every guest to have a great, welcoming, and comfortable experience each visit to our hotel. As our history shows, we have done an exceptional job accomplishing this goal. Unfortunately we seem to have fallen short in our quality... More

Madison, Wisconsin
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 32 cities Reviews in 32 cities
13 helpful votes 13 helpful votes
“quiet and comfy”
5 of 5 stars Reviewed 12 November 2012

Our room was comfortable and very clean. The staff was friendly and helpful. But most of all we were impressed by the design of the breakfast area. Many hotels have the large tv screen right in the breakfast area with inaccessible controls and national news blasting at you at high volume. This hotel has the breakfast area on one end... More

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BereaComfort, General Manager at Comfort Inn & Suites, responded to this review
6 December 2012

Dear 2seniors53, Thank you for taking the time to tell us about your excellent experience at our hotel. I am thrilled you found our rooms not only comfortable but very clean also. I feel that our housekeeping staff does a wonderful job in making sure our rooms look immaculate and sparkle with cleanliness. When I travel with my family, I... More

Pontiac, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Vacation”
4 of 5 stars Reviewed 5 November 2012

Friendly, clean,quiet, desk was very friendly and helpful. They helped us find a place to eat and some entertainment. Would recommend this to anyone traveling through then area. Area is very quaint and we enjoyed looking around the area. The university and downtown was very clean, people were friendly and helpful also. Food at the Boone Tavern was excellent.

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BereaComfort, General Manager at Comfort Inn & Suites, responded to this review
21 November 2012

Dear joe0722, Thank you for your generous compliments about out hotel. I am extremely happy that you found not only our rooms to be clean and quiet but also found our front desk staff to be friendly and helpful. I feel that having a clean and quiet room as well as having a warm and friendly staff to match makes... More

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Large room & quiet”
3 of 5 stars Reviewed 5 November 2012

We stayed in the last available room in the city due to the Georgia/Kentucky football game and were expecting it to be loud and rowdy! Fortunately, it was very quiet at the hotel. Check in was quick and the staff was friendly. We had a jacquzzi suite which was adequate but the bed was very low and for as large... More

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BereaComfort, General Manager at Comfort Inn & Suites, responded to this review
21 November 2012

Dear acleve0624, Thank you for taking the time to tell us about your experience at our hotel. It is beneficial to hear from our guests and receive their valuable feedback, whether it is good or bad. I am delighted to hear that you found our hotel to be quiet as well as found our staff to be friendly. I truly... More

Richmond, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“very consistent”
4 of 5 stars Reviewed 15 October 2012

I've stayed many times at this motel, and, as usual, the room was clean and the staff very helpful and friendly. The breakfast area was well stocked and the food was kept fresh. The only thing I would say that needs some attention/improvement is the ac/heating system - smelled moldy. Overall, a very good value for the price.

Was this review helpful? Yes
BereaComfort, General Manager at Comfort Inn & Suites, responded to this review
3 November 2012

Dear cltwise, Thank you for your rave reviews about our hotel! Our staff is one of a kind that strives for our guests to have a great quality guest experience. This dedication is shown not only through the warm and friendly front desk staff but also through the housekeeping's hard work in making sure our rooms shine in cleanliness. Our... More

 
 
Comfort Inn & Suites
Comfort Inn & Suites
4.0 of 5 stars 65 reviews
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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel
Comfort Inn And Suites
Comfort Hotel Berea
Comfort Inn Berea
Berea Comfort Inn
Address: 219 Paint Lick Road, Berea, KY 40403
Region: United States > Kentucky > Berea
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Berea
Price Range: €
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
formerly Best Western Executive Inn and Suites ... more   less 
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Comfort Inn & Suites
219 Paint Lick Road
Berea, KY 40403
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