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Embassy Suites Kansas City-Overland Park

3.0 of 5
10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
Hotel amenities
Ranked #20 of 38 hotels in Overland Park
3.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    6
    25
    11
    10
    2
Date Rating
Zandemom
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

We have stayed at this Embassy Suites several times over the last 15 years. They did recently get a "facelift"...but unfortunately the room colors and fabric quality (to the touch) is harsh and cheap. In addition, although the updating was done recently, housekeeping has not done a very good job of maintaining cleanliness. Old, crusty food splatters dried onto cabinets,... More

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Angela Smith, Manager at Embassy Suites Kansas City-Overland Park, responded to this review
18 January 2012

Dear Valued Guest, I received information about your experience with us during your past stay. Thank you for your feedback. We appreciate you taking the time and effort to let us know how your stay was. I do apologize that we were unable to give you a wonderful experience as it is our goal. I wanted to apologize for the... More

4MD_3MA
Hollister, Missouri
1 review
3 of 5 stars Reviewed 30 December 2011

Room was very comfortable, but duvet cover was overly heavy and a very light blanket was the only alternative. "Made to order breakfast" was vastly understaffed; the line wound completely around the eating area two mornings in a row, juice dispensers weren't refilled promptly, coffee was lukewarm, and "pastries" consisted of bagel, toast and english muffin. The manager's evening reception... More

Was this review helpful? Yes
Angela Smith, Manager at Embassy Suites Kansas City-Overland Park, responded to this review
18 January 2012

Dear Valued Guest, I received information about your experience with us during your past stay. Thank you for your feedback. We appreciate you taking the time and effort to let us know how your stay was. I do apologize that we were unable to give you a wonderful experience as it is our goal. I wanted to apologize for your... More

PSS4444
Kirkwood, Missouri
Reviewer
3 reviews
4 of 5 stars Reviewed 23 December 2011

This is one of the original Embassy Suites properties but it has been well maintained. The staff is extremely friendly and responsive. Note that it only has king rooms so it may not work for all families but don't forget to pull out sofa. I would definitely stay here again -- and probably will! More

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Shoes&Travel
Chicago
Contributor
17 reviews
19 helpful votes
4 of 5 stars Reviewed 21 December 2011

If you like Embassy, you'll get the same comfort factor here. I love that Embassy has a separate "working" area from the bedroom. The pool is very small, so don't plan on doing laps here. The other thing that was a bit weird is that the hot breakfast is not self- serve -- you have to be served a la... More

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R_Huskers
Lincoln, Nebraska
Contributor
15 reviews
18 helpful votes
4 of 5 stars Reviewed 16 December 2011

This appears to be a smaller, and perhaps slightly older Embassy than I've seen in the past, but it is overall a very nice hotel. Upon arrival, we were greeted by a nice young woman who promptly got us checked in (in under 3 minutes). We were pleasantly surprised by the size of our room! It was huge! A nice... More

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cre8ivegals8282
Joplin, Missouri, USA
Senior Contributor
31 reviews
6 helpful votes
4 of 5 stars Reviewed 6 November 2011

The hotel room was very nice, as it should be for the price. The most memorable part of my stay was the breakfast - the omelette "station" is a bit intimidating at first but so worth the wait in line for a made-to-order in a hotel omelette. The bed was extremely comfortable - I'd stay here again just to sleep... More

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okdodd
Chicago, Illinois
Reviewer
3 reviews
5 of 5 stars Reviewed 3 October 2011

First of all, very nice hotel. Excellent reception service. We dropped off around midnight, after long ride from Chicago to Kansas City. Christina, at the reception, was extremely nice, friendly and helpful. The room was wonderful: very clean, nicely decorated. I'm very picky about the bathroom cleanness in hotels, but I was happy. The bed was soft and comfortable, down... More

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PBDenver
Denver, Colorado
Reviewer
5 reviews
4 of 5 stars Reviewed 28 September 2011

Nice hotel. clean. nice location, moderate level for embassy suites. nice room. excellent service, excellent staff. More

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sumackc
Kansas City
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 19 July 2011

We had to stay here while our floor were being refinished. The staff was so nice and accommodating. Breakfast was great, as always for this hotel chain and the cooks were personable and creative. Room size good and clean...all around good experience. Thanks. More

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sdski
Cedar Rapids, Iowa
Senior Contributor
34 reviews
20 helpful votes
3 of 5 stars Reviewed 5 July 2011

We stayed here on a NASCAR weekend in Kansas City. We weren't there for the races, but rather for baseball, but the races did keep us from our usual hotel favorite - Drury Inn - due to them being booked. For the price, this is okay, when you consider the breakfast in the morning and snacks/drinks in the evening as... More

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Embassy Suites Kansas City-Overland Park Also Known As

  • Embassy Suites Overland Park
  • Overland Park Embassy Suites
Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212

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