We had a great stay here. We stayed for the night before Ironman Kansas and we had no issues! The building looks older and the pool was small, but the rooms were all updated and much nicer than we were used to for the price. The staff was incredibly friendly and were arranging to start the 6am breakfast to start... More

The room was clean, especially the bathroom. Because this is a pet-friendly hotel, we were able to bring our two little dogs with us, which saved us a bunch on kennel fees and made all of us feel good.

The issue was not handled with utmost professionalism despite the authorized response I just received claiming it was. I have stayed at this hotel for around two weeks of this year and their persistence that their customer service is not at fault has now convinced me never to stay here again. If that's what you call professionalism, "James A.", then... More

We stayed with 2 brittanys, the grass in the hotel area is smallish. There is a nice area behind the motel to walk larger dogs. The pet friendly rooms are in the motel part which is nice when you want to take the dog out. The room is what you would expect from a Best Western.

Hotel needs modernizing. Good location close to campus.Vary reasonable price. Staff helpfull and friendly. Minor problems fridge would not cool down.the heating and cooling unit stayed cool not warm or change temps.

Decided to try a booking at this hotel because we come to Lawrence at least 10 times a year from Chicago area for athletic events and normally go to another hotel in the area but read decent reviews about Best Western. We were traveling with another person this time so two rooms had been booked. When I called to confirm... More