My husband suprised me with a night's stay here for our 10 year anniversary. I nearly died when I saw our big our room was (we stayed at the Monte Cristo), there were rose petals on the bed, and champagne chilling by the sitting room. Definately a memorable stay! Nothing much to complain about, everything was very nice and clean.... More

My wife and I stayed at the Chateau to celebrate a birthday recently. Once again, an overall outstanding experience. An OUTSTANDING staff totally customer focused coupled with the wonderful ambiance made for a very memorable stay. The Jacuzzi was great and the couples massage, which I HIGHLY recommend, was excellent. The Chateau offers self guided tours of the facility daily... More

My husband surprised me with a night at the Chateau Avalon for my birthday. He booked the Mayan Rainforest and we loved it. I have never seen a room like that. The pictures on their website for this room don't come even close to doing it justice. It's very cozy and romantic. Yes, the room is small, but if you're... More

I am a frequent traveler and this was the worse stay I have ever had. Where do I begin? I brought my husband here for his birthday and I was so embarrassed. First of all the room was extremely small...of course not the size of the picture online. The 2 person Jacuzzi was a joke it only fits 1 person... More

Enjoyed our 2 night stay in the Mayan Rainforest. Very quiet - great place to sleep in until served breakfast in your suite. They have some top notch masseuses, enjoyed a great couples hot stone massage. More

This is our favorite getaway! I love the tubs! We come back after a wonderful dinner and soak in the tub and watch a movie. It's just so relaxing but I can't wait for the Casino to open. It will be fabulous!! More

We were so disappointed in our stay. Our room was the New York Penthouse. Even with a coupon we still paid over $200. The room was very hard to control the temperature since it was two levels. There is no shower other than the one in the whirlpool tub. In this room, the tub is in the middle of the... More

We booked online via AARP Expedia and received probably the smallest room in the hotel. The front desk clearly stated that they would not move us to another room because we booked on Expedia. The king size bed dwarfed the tiny room leaving only 12 inches to walk between the bed and the table at the end of the bed.... More

I love this bed and breakfast. I consider it a B&B because it is quaint, out of the way, and the staff is sooo accomodating. The rooms are perfect for that get-away feel. I've been in three different themed rooms and enjoyed each one. There was only one hiccup I had, which was no chocolate covered strawberries in the room... More