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Hampton Inn Des Moines-West

2.5 of 5
7060 Lake Drive, West Des Moines, IA 50266
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Hampton Inn Des Moines-West
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114 reviews from our community

    Trip type
Traveller rating
    65
    34
    12
    2
    1
Date Rating
Eagan, Minnesota
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

We have just returned from a 3-night stay at the West Des Moines Hampton Inn. It is accurate to say that this has been our best hotel stay at any hotel ever at any location. Our room and the entire hotel was very clean, the room nicely appointed, and the perks of 5-7 pm daily happy hour (free beer/wine and... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

Booked this trip using Expedia two hours before our arrival. The service was friendly and caring. My husband is a COPD patient and the desk clerk did everything to help. He provided a room close to the ground floor and near the elevator. Transporting an oxygen concentrator and BIPAP is a job especially when you get winded easily! All of... More

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A TripAdvisor Member
4 of 5 stars Reviewed 6 June 2013

The only complaint with Hampton is the lack of healthy breakfast. Most add meat to the eggs and have an additional meat product on the side. With a growing number, 18% of healthy educated travelers who do not eat meat, processed cheese products or cheap yogurt with meat based gelatin and artificial sweeteners or processed foods like waffles.

Review collected in partnership with Hampton

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Lincoln, Nebraska
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 June 2013

We have stayed here many times. It is newly remodeled. Has a great location. Easy access. Close to downtown and shopping. In a quiet area. It is super clean with a comfy bed and comfy pillows too. . Good Breakfast. Good price. What more do you need?

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rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review
7 June 2013

Thank you very much for taking the time to share your comments regarding your recent as well as past experiences with us. We love to hear from our guests and always appreciate any feedback we receive. I am pleased to hear that you have enjoyed your experiences with us. We look forward to having you as our guest when your... More

West Des Moines, Iowa
1 review
5 of 5 stars Reviewed 29 May 2013

My parents stayed here when they were visiting us, and needed special care to be in a handicapped room. The staff worked with us to find one, and were so accomodating! Love the newly remodeled room! This was the last visit my parents will be making to West Des Moines together, as it is too difficult for my father to... More

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rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review
31 May 2013

Thank you so much for taking the time to share your comments regarding your parents' recent stay with us. We sincerely welcome and appreciate any feedback we receive from our guests. I am pleased to hear your parents enjoyed your stay with us as well as the service you and they received. The staff will be very happy to hear... More

Lee's Summit, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 May 2013

We stayed for one night. The staff was very good, very polite, helpful. The looby was spacious and well kept. They have a good breakfast. Large bathrooms with good showers. We were disappointed that the beds were sub par; like another reviewer said, the 'queen' beds were barely full size. They are the type of bed that do not work... More

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rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review
7 June 2013

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests. I do apologize for the issues that interfered with the full enjoyment of your stay. Our air conditioner units are by default set to a constant fan. There is a way, however, to adjust... More

Eldridge, Iowa
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 19 May 2013

Stayed here with wife and 2 young children for a weekend Iowacation. Nice hotel, great staff, pleasant pool and good breakfast. However, believe it or not, the bed sheets were dirty??? It seemed like it was more like hair and colored lint carrying over from the dryer but wow, at a Hampton? The front desk clerk came up quickly with... More

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rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review
23 May 2013

Thank you for choosing the Hampton Inn West Des Moines for your recent visit to our area. Thank you also for taking the time to share your thoughts about your experience. We always take the feedback we receive as invaluable and utilize it as learning opportunities to make our hotel and our teams stronger. I apologize for the condition in... More

A TripAdvisor Member
4 of 5 stars Reviewed 29 April 2013

Nice location and clean, queen beds were the size of full beds! The room was clean and up to date but the size of the queen beds were the size of full size beds, extremely difficult to accommodate a family. Everything else was above average, genuinely surprised how nice the service and how up to date the room was, the... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review
3 May 2013

Thank you so much for taking the time to share your comments regarding your recent stay with us. We sincerely welcome and appreciate any feedback we receive from our guests. I am pleased to hear you enjoyed your stay with us as well as the service you received. The staff was excited and happy to hear your comments. We do... More

Huntersville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013 via mobile

I travel to West Des Moines for work several times a year; I swear by this hotel. It simply works - great staff clean rooms good breakfast at a good price. I wish all Hampton Inns were run like this one

Was this review helpful? Yes 1
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review
3 May 2013

Thank you very much for sharing your feedback regarding your experiences with us. We genuinely appreciate any comments we receive from our guests. I am happy to hear you enjoyed your stay with us as well as your previous stays. Thank you very much for your patronage and your loyalty. Thank you again for your comments and for helping other... More

Cancun, Mexico
Top Contributor
70 reviews 70 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 21 April 2013

Recently renovated Hampton Inn with new rooms and bathrooms very spacious. Very nice location in Des Moines. Great chocolate cookies and plenty of fresh hot coffee available. They could improve the breakfast options, but it was an overall great stay at this hotel. It has parking lot available as well as wifi included in the rate that it is a... More

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See 2 more reviews by fbezamon for West Des Moines
rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review
26 April 2013

Thank you very much for sharing your comments regarding your recent stay with us. We love receiving feedback from our guests. I am happy to hear you enjoyed your time with us as well as the cookies and the coffee. We do try to rotate our breakfast menu periodically to help provide some variety and, I believe, that Hampton as... More

 
 
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Additional Information about Hampton Inn Des Moines-West

Also Known As:
Hampton Inn Des Moines-West Hotel West Des Moines
Hampton Inn Des Moines-West Hotel
Hampton Inn West Des Moines
West Des Moines Hampton Inn
Address: 7060 Lake Drive, West Des Moines, IA 50266
Phone Number:
Region: United States > Iowa > West Des Moines
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in West Des Moines
#2 Business Hotels in West Des Moines
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn® hotel in Des Moines-West is conveniently located in West Des Moines, off of I-80 in West Lakes Office Park. Our Des Moines hotel is near Jordan Creek Town Center. ... more   less 
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Hampton Inn Des Moines-West
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