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Americas Best Value Red Fox Inn

1900 Heritage Way (Hwy 3 West), Waverly, IA 50677
Hotel amenities
Americas Best Value Red Fox Inn
Ranked #3 of 4 hotels in Waverly
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36 reviews from our community

    Trip type
Traveller rating
    6
    5
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    13
Date Rating
1 review
5 of 5 stars Reviewed 15 April 2013 via mobile

Fist of all I do not agree with the previous negative comments. Although the hotel is a bit dated the staffs friendless makes up for it. I had a great experience from calling in and being helped from booking my room, to actual check in. Jake who was working both when I called and showed up knew what he was... More

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ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
4 May 2013

What a wonderful review. I pass every comment on to our staff; comments such as yours are a pleasure to relay. I'm thrilled to know we are the great pick we strive to be. Thank you for taking time to write a review! More

Centennial, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 April 2013

America’s Best Value Inn & Suites/Red Fox Inn is not only outdated to the point of being aesthetically appalling, it is positively dilapidated. That which was not out rightly broken was in such a state of disrepair that it was a hair’s breadth away from falling apart before our very eyes. Our stay at this establishment can only be described... More

Was this review helpful? Yes 1
ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
4 May 2013

I think you know how hard this response must be. I think I best sum up with a heartfelt 'I'm sorry.' I truly am sorry you had a bad exoerience. I did the only thing I could which was to refund your money with our apologies. I would be insincere if I said there was no merit to items in... More

Cedar Rapids, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 29 January 2013 via mobile

I am away from home in hotels more than I am at home. I am apalled by the hotel and its staff. I was greeted very late by a young man who reeked of marijuana and tried putting me in a room with people that were not in my party, to finally get him to understand who I was with... More

Was this review helpful? Yes 2
ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
4 February 2013

Well, this is certainly a very disappointing review, to say the least. This review definitely has my fullest attention, and I assure you I am looking into each item -- starting with the desk clerk. I checked to see who checked you in, and the young man has been in my employ for years now. I have never encountered any... More

Saint Paul, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 18 January 2013 via mobile

I was stuck in a snow storm and stayed here. My room was dirty. There were cobwebs with bugs hanging in them, hair all over my bathroom, and toenail clippings on the floor. I barely slept the whole night since the bed was dsoo uncomfortable. I told the front desk about these issues when I checked out and they didn't... More

Was this review helpful? Yes 3
ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
4 February 2013

I'm extremely sorry to hear about the issues you had with your room. That is extremely unusual, and I am at a loss. Had you let us know when you got to your room that it was not in proper order, we would have been more than happy to move you to a different room and helped you move your... More

Minneapolis, Minnesota
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 December 2012

Over the holidays, my family all gathered for two-nights at the Red Fox Inn. We were able to book several rooms all next to each other. The hotel is out-dated cosmetically, but we found everything in our room to be in good working order. There was a mini-fridge, microwave, hair dryer, cable TV. Our room was located near the pool-area,... More

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ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
4 February 2013

These types of responses make my day! Thank you so much. Please allow us to serve you the next time you're in the Waverly area! More

Northfield, Minnesota
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 November 2012

This hotel is incredibly dated and not very clean. However, the price was very affordable and the staff at the hotel were nice. The price and the staff would not be enough to make me stay there again though.

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ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
17 December 2012

Thank you for your feedback. While I strive to make every guest a satisfied one, some things are unfortunately beyond my control. We are an older property, but we maintain every room and ensure that you get a great rate. I'm glad the staff treated you well! I do hope you give us another opportunity to serve you. More

Appleton
1 review
3 of 5 stars Reviewed 24 October 2012

We stayed here for four nights while in town for a college reunion. We were surprised to find a mini fridge in the room, which came in handy for keeping drinks cold and for storing fresh fruit and other snacks so that we could eat a light lunch without having to go to a restaurant. Yes, the continental breakfast was... More

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ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
17 December 2012

This is the second favorable response I've written related to my Guest Service Representative, Scott Bruns. It's so nice to hear the positives along with the constructive criticisms. I will let Scott know how his professionalism and service skills are making an impact on our clientele. Service is everything. We recently added fruit to our continental breakfast. We do everything... More

Bryan, Texas
1 review
2 of 5 stars Reviewed 23 October 2012

The Red Fox is somewhat of a staple in Waverly. The decor has not changed in 20+ years and while that may be a turnoff for some, others may view it as reassuring. One thing that the Fox does not lack is personable staff. In particular, the night desk staff during my stay, Scott Bruns, was helpful, courteous, and professional.... More

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ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
17 December 2012

Thank you so much for the kind review! Indeed, we are a full service hotel that offers rates that beat the most popular value brands. We pride ourselves on being clean and friendly. Thank you, in particular, for mentioning the service your received from Scott. He is an asset to my team; I will be sure to pass your comments... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 August 2012 via mobile

Great location but there was mold (literally pond scum and a green rim) in the toilet, nail clippings on the cover, dead bugs on the carpet and the stench of old cigarettes throughout. Additionally the deadbolt chain was broken on the interior door and the weather stripping was falling off the outside door. I got the room for a discounted... More

Was this review helpful? Yes 1
ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
11 August 2012

I believe I know exactly which room you were in, and will immediately attend to the issues you brought up here. Please know, it is our goal to make every guest a satisfied guest while they are still staying with us, so if you ever encounter a situation where you're not completely happy with your room/suite, please let the front... More

North Liberty, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 July 2012 via mobile

There was trash on the floor when we checked in. Hotel smelled terrible. Carpets were nasty. Beds and pillows were incredibly uncomfortable. Will not stay here again.

Was this review helpful? Yes 1
ABVIREDFOXINN, General Manager at Americas Best Value Red Fox Inn, responded to this review
30 July 2012

Our housekeeping supervisors are trained to inspect every room prior to each guest check-in. If any debris was left on the floor, it should have been discovered prior to your arrival. I am terribly sorry to hear that. We have put new pillows in the majority of the hotel. The front desk has an extra supply of pillows for any... More

 
 
Americas Best Value Red Fox Inn
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Additional Information about Americas Best Value Red Fox Inn

Also Known As:
Americas Best Value Red Fox Hotel
Americas Best Value Red Fox Hotel Waverly
Address: 1900 Heritage Way (Hwy 3 West), Waverly, IA 50677
Region: United States > Iowa > Waverly
Amenities:
Business Centre Free Breakfast Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Waverly
Price Range:
Official Description (provided by the hotel):
Hotel and Conference Center, with 118 interior corridor rooms. Indoor pool, elevator, game room, restaurant, meeting and banquet space. ... more   less 
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Americas Best Value Red Fox Inn
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