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Holiday Inn Express Waterloo

2.5 of 5
2127 La Porte Road, Waterloo, IA 50702
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Holiday Inn Express Waterloo
Ranked #3 of 15 hotels in Waterloo
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55 reviews from our community

    Trip type
Traveller rating
    28
    15
    9
    2
    1
Date Rating
Sac City, Iowa, United States
1 review
3 of 5 stars Reviewed 12 May 2013 via mobile

The hotel was nice, breakfast lady nice, housekeeping NOT SO MUCH! Left a few things in our room after check out. We were meeting some friends and couldn't leave right away to get them. So we called and told the front lady what we had left and would stop in a couple hours and pick them up on our way... More

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iowa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 12 April 2013

My wife and I booked a room here through a third party booking service to save a few bucks. Checked in and gave them a credit card for incidentals. A couple months pass and when reviewing the credit card bills we noticed there was a charge from the third party booking service (as there should have been) AND another one... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review
30 April 2013

Dear bubbatrout, Thank you for taking the time to post your comments online. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am deeply sorry that your stay was a disappointment during this visit due to the shortcomings received from the service of our staff. Rest assured that I have noted your... More

Tampa Bay area, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 April 2013

I travel constantly for business, every week. If there is anything I hate in life it is something that makes my job and my travels more difficult. I would have booked this hotel and had my finger on the button to book then noticed that the rate changed by a few dollars each night during my stay. The amount is... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review
24 April 2013

Dear 32331, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Zelyn... More

Davenport, IA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 February 2013

I have stayed here for most of my visits to this area. The staff is well trained and always helpful. The property is only a few years old, so everything works. I have had no complaints at all. There is plenty nearby - restaurants, shopping, movie theater, fast food, hospital, and located right off the main intersection of I-380 and... More

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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 February 2013 via mobile

I stayed at this hotel on a recent business trip. It was the first that this location. The staff was very friendly and accommodating. I needed a place to work with a colleague so we were offered a conference room in which we could get our work done. The rooms were clean and the breakfast was Holiday inn like.

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Chicago, Illinois, United States
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 13 February 2013

A recent stay at the Holiday Inn Express - Waterloo came to meet my expectations for the hotel chain: new, clean, and affordable rooms. My room, #307, was warmly decorated and the furniture was well maintained. The bathroom, large and spacious, had one fault: the toilet wasn't attached well to the floor. As a result, the toilet shifted when being... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review
27 February 2013

Dear Keane N, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. I am sorry you were not satisfied with the service you received... More

Waterloo, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 February 2013

I had accidentally booked the wrong date for my business stay. The hotel manager not only accommodated me but also cancelled my wrong booking even though I had prepaid. Room was very clean, new, spacious and comfortable.

Was this review helpful? Yes 1
Davenport, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 January 2013

It was really amazing to see the cleaniness of the hotel,the hotel looks brand new and lobby decor was absolutely fabulous,upon checkin all staff were inviting and were ready with my room keys and reg cards the rooms location was offer which a requested in my reservation 3 weeks ago.My kids enjoyed the huge pool and spa, and GM even... More

Was this review helpful? Yes 1
Iowa
Top Contributor
71 reviews 71 reviews
63 hotel reviews
Reviews in 45 cities Reviews in 45 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 23 January 2013

Check in was fine, the lobby was nice. Our room had a smell. A bad smell. Dirty feet or the smell of a million lady bugs releasing their stink in a vacuum cleaner bag. I asked for a room spray since it was getting late and the kids didn't want to change rooms. That masked the smell-for a little while.... More

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See 3 more reviews by KatherineNoel for Waterloo
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 24 December 2012

I had a fabulous stay,all staff were very helpful and caring.I checked in around 12am,the front desk clerk was ready to check me in even she asked me if i needed any assistance with my bags(thought that was nice of her).Next day my family was so amazed to see the cleaninesss of the hotel room,first ever ,seen a hotel room... More

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Additional Information about Holiday Inn Express Waterloo

Also Known As:
Holiday Inn Express Waterloo Hotel
Holiday Inn Express Waterloo Hotel Waterloo
Address: 2127 La Porte Road, Waterloo, IA 50702
Phone Number:
Region: United States > Iowa > Waterloo
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Waterloo
#3 Business Hotels in Waterloo
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The brand new Holiday Inn Express hotel in Waterloo-Cedar Falls, Iowa provides comfortable, completely non-smoking accommodations near Waterloo Regional Airport (ALO). Located in the heart of Iowa, Waterloo offers attractions for both the business and leisure traveler. Our hotel is close to several corporate offices. The John Deere research facility, Tyson Foods, Omega Cabinets and Berch Cabinets are within easy driving distance. You will be able to get to your meeting or convention on time as we are near the Five Sullivan Brothers Convention Center and the National Cattle Congress. The University of Northern Iowa and Allen Hospital are also close. Waterloo offers a variety of attractions for the entire family. Crossroads Mall offers premium shopping located just across from the hotel. The Lost Island Water & Park is only minutes away. We are just two miles from the Isle of Capri Casino. Other nearby attractions include the Grout Museum of History & Science and George Wythe Park. A complimentary hot breakfast is provided each morning while free high-speed Internet access is available throughout the hotel. We also have a fitness center, meeting space and a continuous current, indoor pool. Stay Smart, stay at the Holiday Inn Express Waterloo-Cedar Falls. ... more   less 
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Holiday Inn Express Waterloo
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