First of all, the staff couldn't have been friendlier. One in particular went above and beyond help us out where she didn't have to nor was she asked to. They were all super nice and professional. The room was pretty clean, too. The only ice machine they had was broken. The water tasted so horrible we couldn't even drink it.... More

Every time we stay in Ottumwa to visit family and friends, we make the Fairfield Inn our headquarters. The staff is friendly and very helpful; the free breakfast is good; the location is excellent. There are, for a wonder, adequate electrical outlets for our laptops and iPhones. Our only quibble was with one of those outlets, which needs to be... More

Clean room, which always scores points with me. The nightly rates are about average. The shower/toilet part of the bathroom is separated from the sink/mirror, which is a nice convenience for two people trying to get ready quickly in the morning. My only complaint would be the bed being somewhat wobbly; however, I am a very light sleeper so this... More

very easy to check in and out. the staff met all of our special requests. the room was very clean and neat (thank you rosa.) we enjoied the free breakfast we were always greeted by the staff when we passed thru the lobby. when we checked in we were asked if we needed and help in l;ocating a good place... More

I travel a lot for my job and choose Marriott properties because you know what your getting going in. Unfortunately this was not the case with the Ottumwa Fairfield. The staff was very polite and welcoming and that's where the Marriott experience ends. The hotel and room were very low quality, outdated, and run down. I could have sworn I... More

Stayed with family, king room with sofa sleeper. Sofa sleeper is about double sized, ok for the teenage boy. King bed mattress was too hard for Mrs. Curmudgeon, but appropriately firm for me. Not board hard, but not a down mattress either. Linens fresh and crisp, smelled freshly washed - both for sleeper and on king bed. Bathroom was clean,... More

We rolled into this hotel and they had a sign that said, WE will exceed your expectations. Well after staying at some pretty nice places on this trip, I said to them. What can you do to exceed our expectations. They upgraded us to a little suite. The place was tore up on the day we arrived. They were doing... More

My wife and I stayed here one evening for business and a funeral. It is a really great, excellent hotel in every respect, especially the price and some great people who work here. Very clean and very well maintained, with very little wear and tear. Had a nice indoor pool, litlle exercise area, and a small but acceptable business center.... More

Traveled quite a bit recently, and have stayed in a lot of different hotels. This one covered it all. Staff was friendly Lobby was nice and clean Pool looked nice, but kinda small Room was nice, clean and pretty well equiped, though I did miss a mini fridge in the room Linens were soft and clean, beds were comfortable u... More