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Holiday Inn Express Hotel & Suites Dubuque-West

2.5 of 5
2080 Holiday Drive, Dubuque, IA 52002
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Holiday Inn Express Hotel & Suites Dubuque-West
Ranked #5 of 17 hotels in Dubuque
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54 reviews from our community

    Trip type
Traveller rating
    24
    18
    5
    6
    1
Date Rating
Rockford, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 NEW

I was a bit disappointed in this hotel compared to others I have visited in this price range. I did get the King room I ordered; it was on the first floor next to the elevator. After unpacking, I noticed the drapes were blowing, tried to shut the window tighter when I realized the window would no longer Lock. I... More

Was this review helpful? Yes
See 2 more reviews by 5924sue813 for Dubuque
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
17 May 2013

Dear Valued Guest, Thank you for taking the time to post the experiences you encountered during your recent stay at this hotel. It is never pleasant to hear the things you could have done better to impress your guests but it is necessary in order to improve. I am appreciative of your sharing your impressions as we try to prevent... More

Beaver Dam, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

I checked online rates around Dubuque and after reading some reviews I chose the Holiday Day Inn Express. I happen to have a priority club card and was surprised to see how much I saved compared to the pricesI saw online. Check in was easy and the room was very nice. A comfortable bed and a clean room, very spacious... More

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Juneau, Wisconsin
1 review
5 of 5 stars Reviewed 6 May 2013

First class hotel. The beds in this hotel are the best I have ever slept on. The breakfast was great. Rooms were very clean and each day they were cleaned to a T!!! Our maid for the 3 days was Patty and she was great. Everyone in the hotel is very nice. The staff at the counter were great. This... More

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Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
8 May 2013

Dear Valued Guest, Thank you so very much for your pleasant comments regarding our hotel. It is very gratifying to get such positive feedback and to be referred to as a “first class hotel”. Please be assured that your wonderful comments will be shared with the staff as I agree with you that their work deserves an A+++++! We hope... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 29 April 2013

I took the wife shopping in Galena for the weekend. The location was little bit off the main drag ,but was easy to get to. Both casinos were 15 minutes away. Clean rooms and a nice breakfast. Would stay again.

Was this review helpful? Yes
See 2 more reviews by Literod45 for Dubuque
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
8 May 2013

Dear Valued Guest, So glad to hear your room was clean and you enjoyed our breakfast! We appreciate that you would stay at the Dubuque Holiday Inn Express & Suites again! It was a pleasure having you as a guest! Sincerely, Lynette Montes General Manager More

Kenosha, Wisconsin
2 reviews
3 of 5 stars Reviewed 28 April 2013

This was the second time we have stayed at this hotel in the last few months, the first experience would rate excellent. This experience due to noise issue from a party in the next room was not as highly rated. The facility was easy to find, well lite on the exterior. Our reservation was prepared for our arrival and I... More

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Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
8 May 2013

Dear Valued Guest, Thank you for your loyalty and returning to our property. We understand you could have stayed at another hotel in the area and feel badly that upon your return to our hotel you were put next to a party room that kept you from enjoying your stay. Although I appreciate you recognizing our efforts to contain the... More

Westwood, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 April 2013

hotel was not built to keep noises away. you can hear the guests feet overhead. I agree with a previous reviewer that this hotel must have been built with paper thin walls. true, nice pool and hot tub. good room and bed and breakfast. but when there is noise and you don't sleep well, that isn't acceptable. staff is friendly.... More

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Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
19 April 2013

Dear Valued Guest, I am disappointed to learn of your issues regarding the noise at our hotel. Again, I just want to make sure our guests know we are fully aware of this problem and are trying our hardest to access the information and better our hotel for future guests. Thank you again for sharing your experience as it does... More

Crystal Lake, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 8 April 2013

I stayed here this past weekend for an overnight (Sat-Sun). I got a discount for this hotel because of a group I was with. I was with my wife and 2 stepkids (aged 9, 17). We got a "suite" which said it featured 2 rroms, 2 queen beds, and a pullout bed. Well--it was only one long room. So--no privacy.... More

Was this review helpful? Yes
See 2 more reviews by sh1520 for Dubuque
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
10 April 2013

Dear Valued Guest, Thank you for posting your evaluation of your stay at the Holiday Inn Express & Suites, Dubuque, IA. We value your business and your feedback! We appreciate you confirming that your room was clean but feel badly about the noise issues you experienced. Please be assured we will be accessing the information you provided in an attempt... More

Davenport, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 February 2013

I have stayed at multiple hotels in Dubuque (Comfort Inn, Best Western, Hampton Inn, etc.,) and this is the best hotel for the value. I just recently discovered this hotel a couple months ago as I was content on staying at other hotels I got more rewards at, but I am switched at will stay at this location from here... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
11 March 2013

Dear Valued Guest, Thank you for sharing your opinion that the quality of the Dubuque Holiday Inn Express & Suites is “much better” than the other options in Dubuque and that our rooms are “much better” than the competition offering a similar price. We know there are many other options out there and hearing your gracious comments truly pleases us.... More

Worthington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 January 2013

I have stayed at this hotel three times for two weeks each time, and every time the staff have taken great care of me and my colleagues. The staff are friendly and helpful (Brandy and Shawn come immediately to mind). The hotel is well-maintained. The only critique I could make is that they are a bit heavy-handed with the chlorine... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
22 January 2013

Dear Valued Guest, Again, on behalf of the entire staff, I extend the sincerest of congratulations to you on your accomplishments over the past two weeks in Dubuque! You have all been such a wonderful group of people to accommodate and we value your business and loyalty to our hotel. We will miss you very much and do look forward... More

Council Bluffs, Iowa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 January 2013

Stayed in early December 7th and 8th for a 2 night reward stay. Asked upon arrival for a room upgrade with my Platinum status and was told that since I was staying on a reward night that the hotel policy doesn't allow for a room upgrade EVEN for Platinum. After being a Platinum for 2 years, this was the first... More

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review
8 January 2013

Dear Valued Guest, I want you to know we do upgrade our Platinum Priority Club Members according to availability. We have reviewed your response and are checking the process of how these reservations are handled. Platinum Priority Club Members deserve special benefits and if an upgrade is available it should be granted upon arrival, reward night or not! Please be... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Dubuque-West

Also Known As:
Holiday Inn Express Hotel And Suites Dubuque-West
Address: 2080 Holiday Drive, Dubuque, IA 52002
Phone Number:
Region: United States > Iowa > Dubuque
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Dubuque
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Dubuque West. Dubuque s newest hotel located in the West End district. Our hotel is just minutes away from Dubuque s downtown featuring major attractions such as The National Mississippi River Museum, The Diamond Jo Casino, Grand River Center, Five Flags Civic Center, Star Brewery, and Dubuque Greyhound Park and Casino (Mystique). If you are traveling to Dubuque to enjoy one of our many fun filled events such as America s River Festival, Catfish Festival, Riverfest, Summerfest, and Dragonboat Festival, you ll find the Holiday Inn Express & Suites Dubuque West s convenient location perfect for shopping and dining. While visiting Dubuque, you may want to take a short drive to Galena IL for additional shopping and sight seeing General Grant s Home and other historical sights. The Holiday Inn Express & Suites Dubuque West is designed for business travelers featuring High Speed Internet, 24 hour business center, large work desks in every room, and meeting room for groups up to 50 people. We welcome guest visiting McKesson, A.Y. McDonald, McGraw Hill, and Quebecor, Eagle Window and Doors, and Kendall Publishing and John Deere. In addition, our proximity to Loras College, University of Dubuque, and Clark College makes us the ideal location during your campus visit.Stay Smart at the Holiday Inn Express & Suites Dubuque West! ... more   less 
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Holiday Inn Express Hotel & Suites Dubuque-West
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