Room was suppose to be a non-smoking room but reeked of cigarette smoke. There was some sort of small black bugs in the bathroom. Front desk staff was very rude and didn't seem to care that there was an issue. They offered a room move and that room had the same bugs as well. All staff said was "we will... More

The rooms are very clean and large. The beds were very comfortable. The girl that does breakfast during the weekdays is very nice and kept the food hot and full. The older woman on the weekend was very crabby and didnt keep the food full. There was no waffle mix or eggs or muffins. I told her and she didnt... More

The front desk staff could not have been more pleasant and helpful. The room was nice, although the air conditioning vents need to be cleaned. Stayed here while in Omaha for a wedding. Would stay here again. More

If for nothing else, this property is ideally located for casino-hopping, visiting the Omaha Zoo and easy access to the freeway. We were happy with our stay, not only for its ideal location but the front desk was welcoming and the breakfast was above average. One downfall was that apparently there was water condensation from the air conditioner that made... More

Stayed at this hotel during Memorial day weekend. Outstanding service. Great hot breakfast. Staff extremely helpful when having issues with our car. They went above and beyond their scope of service. When we first booked the great rate we got we were a little skeptical on what the quality of the rooms would be, but we were pleasantly surprised. Extremely... More

I stayed at this location on the night of 05/21/11 and 05/22/11. The staff at arrival was great and attentive as well as any staff we encountered during our stay, always smiled and said hello to us. I did hear some partying on the first night and it was taken care of to my liking as I did not hear... More

I booked a group of rooms for a wedding group, but when we all arrived the rooms were not on record. The staff at the front desk tried to accomodate us, but they did not have enough rooms of the right bed numbers to accomodate everyone as we should have had with our block of rooms. When i told Deb,... More

This was the worst trip i have ever taken in my life because off all my hotel mishaps. First i arrived and tried to check in, but was informed that the room i reserved had been given away to someone else! Then they tried to offer me another room, but one that did not have enough beds/sleeping space for everyone... More

We stayed in the King Whirlpool suite - I have absolutely no complaints. It was clean and the room was exactly as I expected. There were a couple of rooms across the hall with partiers in them, and we didn't hear a thing! The free breakfast was really good - had everything from bagels/toast/waffles to eggs/sausage and biscuits and gravy.... More