My husband and I stayed here to break up a trip from Iowa City to Lincoln and couldn't have been more pleased. Every staff member we encountered (front desk, bellman, bartender, waitress) was incredibly friendly and helpful. Although our room did not have the greatest view (rooftop mechanical equipment), it was spacious and clean with updated furnishings and nice linens....
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Check in went smoothly. Our room had a nice river view this time. We've stayed before and have had a view of air conditioning units. Everything was clean when we arrived. However, one the second day of our stay, we were in the room until noon. When we left, we took the "rest" tag off the door, and there were...
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Worth a trip! When you join the club you get really nice prices on rooms. Great staff
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When we arrived there was a desk clerk named Diane who was very rude to us. This was a very bad first impression of a hotel that my mother and I had never stayed at before. We would have left but my 75 year old mother was looking forward to staying in the Octigon room. I would suggest Diane to...
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Thanks for your review. I'm sorry if you and your mother were not satisfied with your experience at the hotel front desk. We always try to provide the best quality guest services and I'm sorry if we fell short. I've passed your input along. We hope that you give us another shot and stay with us again in the future...
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Four of us spent one night at the Ameristar on our way through town. Check-in went smoothly and front desk staff was very friendly and helpful. The room was riverside and the view was nice. It was clean and spacious. The casino was fun, but pretty smoke-filled. We also enjoyed the live music and cocktails at the Amerisports Bar. In...
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Had an extremely relaxing stay here, at their buffet style restaraunt which was fabulous. Played for awhile in the casino and felt like royalty in out spa suite. The tub was exquisite the hotel had no problem upgrading us to a spa suite after check in. Our king bed was a dream. I wish we had stayed in town longer...
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I have stayed here multiple times and am always pleased. There are serveral room types. The best is riverside view (just ask-no extra charge) with jacuzzi tub. The beds are comfy, the tvs are big flat screens and the bathrooms are quite large with double sinks and glass walk in shower. Bellas cafe is top qualtiy-ask for Carol and order...
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We stayed here the night before flying out on our vacation.
We had a special coupon for a reduced rate and since we have to drive 90 miles to the airport it made since to stay in council Bluffs.
When I walked in the room it was emaculate.The room came with a hot tub
The staff was great and let...
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Had a blast, the room was good size, up to date, lots of things to do around the area!
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We reserved a room with two beds. When we arrived we were given a room with one bed. It had a jet tub in the middle of the room. Useless unless with a spouse. Went back to desk and then given a handicapped room. It was clean but the bathroom was not appointed as nice as regular rooms. Informed that...
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Chris, I am so sorry that you were disappointed with your visit. I understand your frustration with the room. We always try to provide our guests with the specific accommodations that they request and I'm sorry to hear that the room was not to your expectations. I'm happy to ask our Hotel Director to reach out to you. We'd like...
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56 Reviews
32 Reviews
33 Reviews
