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All 24 Council Bluffs hotels »

Ameristar Casino Hotel Council Bluffs

2200 River Road, Council Bluffs, IA 51501
Hotel amenities
Ranked #4 of 24 hotels in Council Bluffs
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    10
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    0
Date Rating
Papaya390
Minneapolis
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

My husband and I stayed here to break up a trip from Iowa City to Lincoln and couldn't have been more pleased. Every staff member we encountered (front desk, bellman, bartender, waitress) was incredibly friendly and helpful. Although our room did not have the greatest view (rooftop mechanical equipment), it was spacious and clean with updated furnishings and nice linens.... More

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nebraskabecky
nebraska
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 19 January 2012

Check in went smoothly. Our room had a nice river view this time. We've stayed before and have had a view of air conditioning units. Everything was clean when we arrived. However, one the second day of our stay, we were in the room until noon. When we left, we took the "rest" tag off the door, and there were... More

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mactravelBoston
Chicago, Illinois
Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed 30 December 2011

Worth a trip! When you join the club you get really nice prices on rooms. Great staff More

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younoitsme
des moines
1 review
1 helpful vote
3 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

When we arrived there was a desk clerk named Diane who was very rude to us. This was a very bad first impression of a hotel that my mother and I had never stayed at before. We would have left but my 75 year old mother was looking forward to staying in the Octigon room. I would suggest Diane to... More

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Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Council Bluffs, responded to this review
30 November 2011

Thanks for your review. I'm sorry if you and your mother were not satisfied with your experience at the hotel front desk. We always try to provide the best quality guest services and I'm sorry if we fell short. I've passed your input along. We hope that you give us another shot and stay with us again in the future... More

jdrosty
Bismarck
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

Four of us spent one night at the Ameristar on our way through town. Check-in went smoothly and front desk staff was very friendly and helpful. The room was riverside and the view was nice. It was clean and spacious. The casino was fun, but pretty smoke-filled. We also enjoyed the live music and cocktails at the Amerisports Bar. In... More

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bunny412
Kansas City, Missouri
Contributor
12 reviews
5 of 5 stars Reviewed 10 October 2011

Had an extremely relaxing stay here, at their buffet style restaraunt which was fabulous. Played for awhile in the casino and felt like royalty in out spa suite. The tub was exquisite the hotel had no problem upgrading us to a spa suite after check in. Our king bed was a dream. I wish we had stayed in town longer... More

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lnktvlr
Lincoln, Ne
Contributor
20 reviews
13 helpful votes
4 of 5 stars Reviewed 2 September 2011

I have stayed here multiple times and am always pleased. There are serveral room types. The best is riverside view (just ask-no extra charge) with jacuzzi tub. The beds are comfy, the tvs are big flat screens and the bathrooms are quite large with double sinks and glass walk in shower. Bellas cafe is top qualtiy-ask for Carol and order... More

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slmlrd
Martell, Nebraska
Contributor
15 reviews
6 helpful votes
4 of 5 stars Reviewed 23 August 2011

We stayed here the night before flying out on our vacation. We had a special coupon for a reduced rate and since we have to drive 90 miles to the airport it made since to stay in council Bluffs. When I walked in the room it was emaculate.The room came with a hot tub The staff was great and let... More

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retzlaff87
pierce
Reviewer
5 reviews
5 of 5 stars Reviewed 14 August 2011

Had a blast, the room was good size, up to date, lots of things to do around the area! More

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TripTime12345
Chicago, Illinois
Senior Reviewer
10 reviews
6 helpful votes
3 of 5 stars Reviewed 14 August 2011

We reserved a room with two beds. When we arrived we were given a room with one bed. It had a jet tub in the middle of the room. Useless unless with a spouse. Went back to desk and then given a handicapped room. It was clean but the bathroom was not appointed as nice as regular rooms. Informed that... More

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Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Council Bluffs, responded to this review
16 August 2011

Chris, I am so sorry that you were disappointed with your visit. I understand your frustration with the room. We always try to provide our guests with the specific accommodations that they request and I'm sorry to hear that the room was not to your expectations. I'm happy to ask our Hotel Director to reach out to you. We'd like... More

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